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“nice get-away”

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Casa Madrona Hotel and Spa
Ranked #3 of 4 Hotels in Sausalito
Certificate of Excellence
GreenLeadersGold level
El Cerrito, California
Level Contributor
203 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
“nice get-away”
Reviewed 21 January 2014

Even though we live near-by in the East Bay, we decided to have a mini “get-away” for our 27th Wedding Anniversary, which happened to fall on the 27th day of the month. We had heard of the Casa Madrona in Sausalito, and we booked a Hillside Cottage with Balcony. It was easy to find, right in town. From the moment we arrived, we felt totally welcomed by the staff, starting with the very friendly valet staff. Yes, they have valet parking, which I gather is not required, but parking anywhere in Sausalito would probably cost just as much and would be more inconvenient. Given the nature of the town, with its tourists and traffic, we turned over the car and just walked everywhere in town.

The front desk was just as friendly and nice, and upgraded us to a Junior Suite in celebration of our Anniversary. The room we had booked was supposed to have a fireplace, but the entire Bay Area was under a “Spare the Air” alert and no fires could be lit. So, it was just as well since we would have hated to have the fireplace and not be able to use it. The Junior Suite had a large, nicely appointed bath, an small entry way and room with a small refrigerator, coffee maker, and closet with safe. There was an adjoining living area with a sofa and table and chairs. Then the bedroom with a king-size,four-poster bed that looked out to a small balcony overlooking the Sausalito Marina and Belvedere Island. The view was not expansive, but pleasant (we are spoiled by our home’s view of San Francisco and two bridges). There was not a lot of privacy as other guests used the stairs outside the room, but a cozy place to open the nice champagne that the hotel gave us in celebration and munch on welcome chocolates.

Wi-Fi was good, there was an elevator if you didn’t want to use the stairs, and staff were consistently friendly and helpful. We did not use the spa or eat at Poggio’s so we cannot comment on them. We did eat at Salito’s (seafood, nice atmosphere on the Marina, we did not care for the food), and Copita’s (a Cal-Mexican small plate place with excellent food and house margarita’s to die for). Salito’s was an easy stroll away, Copita’s was basically next door.

They are working on rejuvenation of the old section that is even higher up on the hill and should have better views when completed.

All in all, a very nice Anniversary – thank you Casa Madrona.

Room Tip: Cottage rooms have better views. Our junior suite was very nice but with a limited view and privacy...
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Stayed December 2013, travelled as a couple
Helpful?
2 Thank divegirlelaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefan M, General Manager at Casa Madrona Hotel and Spa, responded to this review, 23 January 2014
Thank you for your wonderful comments about our guest services team. We truly appreciate the gesture!

Hopefully, we'll have an opportunity soon to introduce you to our re-imagined Casa Madrona as we continue to redefine boutique hospitality in the San Francisco Bay Area. The multimillion dollar transformation of our historic upper hillside will exemplify innovation, technology, luxury, service and style. Designed to perfection by the award-winning architect team of Safdie Rabines, the unveiling will reveal the top-to-bottom renovation of our Victorian mansion built in 1885, the restructuring and redesign of the Mansion’s 11 rooms including the new, standout 5,000 square-foot Alexandrite Suite and the 1,700 square-food Junto meeting and event space, plus the renovation of our spacious hillside cottages.

Here's to discovering a fresh view of timeless luxury!
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1,115 reviews from our community

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Traveller tips help you choose the right room.   Room tips (185)
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English first
Geneva, Switzerland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 January 2014

I used to live in the city of San Francisco, 20 years ago and thanks to a special offer, I decided with my best friend to indulge one day in Sausalito in order to have the time to do some amazing kayaking, just a short stroll away from the hotel, dine in the next door Italian restaurant, have lunch in one of the outdoor cafés with some great seafood or fish. The hotel does not have its own F&B but is next door to a fantastic Italian - we sat at the bar, served by 2 Italians, making it a perfect combination of US-Italy and almost a trip back to the Genovese Coast. The noise of the street is not as bad despite the vicinity of the road but the sound proofing is good. Unfortunately not twin rooms in the entire establishment but all rooms are very large, and the sofa bed was confortable. The room we got was really large with a little patio with 2 chairs.
Very easy to get with the boat that commute between San Francisco and Sausalito, and most likely by bus. We came by car and there is a parking lot right across or convenient valet parking at much decent prices than downtown San Francisco.

Room Tip: Probably higher up rooms (but there is not elevator) to get away from the street traffic which is on...
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  • Stayed November 2013, travelled with friends
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Helpful?
1 Thank The Flying Fish F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knoxville, Tennessee
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 January 2014

It was a special visit for our anniversary. The service was exceptional and friendly. The room was fantastic with amazing views. Could not have been a better experience. Great location in the city. We walked all around.

Room Tip: The higher the floor and room number, the better!
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  • Stayed December 2013, travelled as a couple
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Helpful?
2 Thank CabotLTN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Folsom, CA
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 30 December 2013

They did a great job remodeling the hillside cottages! But, the inability to adjust the hot water in the showers...not so good. The noise of the street is still disruptive in the early AM and Early PM but the room was very well appointed. The fireplaces need to be Gas! as during the spare the air days (which we couldn't burn during our stay and you pay more for these rooms) you cant burn wood, plus, wood is too smoky in a small environment. View... Fabulous! Staff helpful, but got disconnected trying to get connected to the restaurant downstairs. The shopping I Sausalito is getting really TACKY, Shame! So, location is all about the view as many of the restaurants are high priced for quality (except Poggio's which is downstairs and very good and reasonable for the area, but not a lot of view....

Room Tip: If you don't care about the view, then courtyard may be quieter, but the view is great, so pick...
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Green Features: VERY environmentally friendly... almost to a fault for the guests comfort... Controlled hot water temp!!! really? (suppose they don't want you taking long showers! nor being warm while taking a shower) and no fire burning on spare the air days (that's not their fault!
  • Stayed December 2013, travelled as a couple
    • Value
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Helpful?
1 Thank mcknzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefan M, General Manager at Casa Madrona Hotel and Spa, responded to this review, 31 December 2013
It was a pleasure accommodating you in one of our lower hillside cottages. The restoration of the historic mansion on the upper hillside (including stunning gas fireplaces in the Junior Suites!) is nearly complete and we are looking forward to hopefully welcoming you back soon and introducing you to a re-imagined Casa Madrona Hotel & Spa in 2014.

Happy New Year!
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New Jersey
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 26 December 2013

I stay here often for work and have extended a few times for a nice weekend. The hotel is in a perfect location with easy access to the ferry to the city, facing the marina with restaurants and shops right there. The staff is friendly and attentive always. you can also easily drive to the nearby beaches or wineries for the day. It's a gem and would stay here if only traveling for leisure as well.

  • Stayed December 2013, travelled on business
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Helpful?
Thank sunniekate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laguna Beach, California
1 review
Reviewed 21 December 2013

The hotel without question is fantastic! The setting is beautiful and views are amazing. Nick in the lobby not only provided exemplary customer service, but has a great sense of humor - a must for me! More about our room below. On about Gary…I get regular massages and get them wherever I travel all over the world. If we can agree massage is a healing art, then Gary is da Vinci! So, if you book a room a massage is a must! Hands-down (pun intended) the best massage ever!

Room Tip: We stayed in Hillside Cottage Balcony - great!!
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  • Stayed December 2013, travelled as a couple
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Helpful?
Thank LagunaTraveler1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefan M, General Manager at Casa Madrona Hotel and Spa, responded to this review, 23 December 2013
Thank you so much for your kind words about Nick and Gary. We always appreciate it when guests take the time to acknowledge and recognize individuals who don't just provide excellent service, but truly embody the essence of hospitality.

Wishing you the happiest of Holidays and a very prosperous New Year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
1 review
Reviewed 6 December 2013

the hotel management is SO accomodating and nice - they couldnt be more helpful. This place is great - stay there.i had trouble with my room and the management helped me right away. they were so interested in us having a great time. the view is great and the rooms are great.
nick helped our weekend be wonderful.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank 147allstars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Casa Madrona Hotel and Spa

Property: Casa Madrona Hotel and Spa
Address: 801 Bridgeway, Sausalito, CA 94965-2186
Phone Number:
Region: United States > California > Marin County > Sausalito
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Sausalito
#2 Romantic Hotel in Sausalito
#2 Green Hotel in Sausalito
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Casa Madrona Hotel and Spa 4*
Number of rooms: 64
Official Description (provided by the hotel):
Perched hillside overlooking a breathtaking seaside bay-view in the charming city of Sausalito, Casa Madrona provides a transformative and serene retreat for travelers from around the world. More than 125 years after its inception, the timeless and beloved icon continues to express an innate sense of style, seamlessly blending innovation with tradition and offering a genuine luxury escape just minutes from San Francisco's Golden Gate Bridge. In 2014, the property underwent a multimillion-dollar renovation that brought a renewed energy to the guest rooms, cottages, meeting space and the extraordinary 11-room Mansion, including the property's signature 5,000 square-foot master residence, The Alexandrite Suite. ... more   less 
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Also Known As:
Casa Madrona Hotel Sausalito
Casa Madrona Sausalito
Hotel Casa Madrona

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