hotel was good
Got champagne for our anniversary
Most of the staff is friendly
Poggios at the ground floor was good.
Apples at the front desk.
Offered us bottled water.
Watch out for subtle lies. We had booked harbour view room; they offered me hillside cottage room and said it is upgrade. Actually one of the rooms they showed was a downgrade from the room we had booked. It was $379/night (later on we found out online). Other room they showed us said it is twice the price than the room we had booked and it was a total lie. Actually it was just $10 extra. We had booked $409 room and the room they showed us was $419 and told us that that it is twice the price of room we booked. This is from Wendy and one Indonesian lady; both lied us about the room charges.
Valet parking told us it is complimentary; where as at the end was got a bill of $24/night for the parking.
Somebody told us that they got refund for amenities; we never did. We had no idea that the hotel had steam room, gym etc. they never told us and we got billed for that. Never got refund for that. She said somehow the page was missing from our room in the hotel info file.
So, just watch out and be careful.
Need to check for double charges from the company we booked with and hotel too.
- Official Description (provided by the hotel):
- Perched hillside overlooking a breathtaking seaside bay-view in the charming city of Sausalito, Casa Madrona provides a transformative and serene retreat for travelers from around the world. More than 125 years after its inception, the timeless and beloved icon continues to express an innate sense of style, seamlessly blending innovation with tradition and offering a genuine luxury escape just minutes from San Francisco's Golden Gate Bridge. In 2014, the property underwent a multimillion-dollar renovation that brought a renewed energy to the guest rooms, cottages, meeting space and the extraordinary 11-room Mansion, including the property's signature 5,000 square-foot master residence, The Alexandrite Suite. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Travel Republic (UK), LoveHolidays, Ebookers, TripOnline SA, HotelQuickly, 5viajes2012 S.L., Evoline ltd, Cancelon and getaroom.com so you can book your Casa Madrona Hotel and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Casa Madrona Hotel Sausalito
- Casa Madrona Sausalito
- Hotel Casa Madrona