My wife's birthday, a Saturday night, restaurant has fresh fish, an extensive wine list, a sommelier listed on their website - so what's not to like? First off, we asked for a Sauvignon Blanc - they were out of that wine. OK, so do you have another? No - I'm sorry... Hmmm, alright - appetiser comes and my wife comments to the wait person - no bread? She replies, Oh, I'm sorry (the most useless phrase in customer service) we ran out - (there are at least two supermarkets in the area, you ran out?? )
The meal was average at best and with the lack of the above, I felt less than happy about the experience. There was still a chance for them to pull this out - I ordered a single Panna Cotta for dessert for my wife and I to share and I thought perhaps they would comp that to offset their failings, but, no they did not. So a $105 meal that felt more like $80 - and that what I tipped her after scrawling my complaints on the back of my credit card slip before handing it in. I will not return to this restaurant even though I am less than three miles away - I would rather drive twenty for better service.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.