The room 217 was clean but had a musty smell. Location is not exactly what you would expect when you hear the name "Sand Castle", because you have to get in the car to go to the beach.
Worst of all was the very unfriendly staff, e.g the WiFi didn't work during our entire stay and we reported this to the manager, but he only said "he knows about the problem, and someone would be working on it already". Really, after 4 days still not working, didn't seem to me that anyone was working on it.
Based on our experience I can not recommend this accommodation and I do not understand the #2 ranking???
- Official Description (provided by the hotel):
- Our hotel is conveniently located in Seaside minutes from the beach and near all the major attractions Monterey offers. We are only a short drive to the Aquarium, CSUMB, Fisherman's Wharf, 17 mile drive, Pebble Beach, Cannery Row and Carmel. ... more less
- Reservation Options:
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- Also Known As:
- Sand Castle Hotel Seaside