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Embassy Suites by Hilton Hotel Monterey Bay - Seaside
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Reviews (1,919)
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All reviewsevening receptionfree happy hourindoor poolmade to order breakfastcocktail hourmonterey bayfree breakfastsofa bedocean viewshort drivecannery rowcorner roomwe've stayedfisherman's wharfbig suryogurtkenya
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1,325 - 1,330 of 1,919 reviews
Reviewed 2 December 2013

Excellent service, comfortable and clean room. The conference and workshop areas were kept well and there was plenty of fresh water available. Very conveniently located. Easy to get to fisherman's warf, 17 mile drive, and farmer's market. Plenty of places to eat right next to hotel, restaurant or fast food. But the free breakfast in the lobby was sufficient for a hot meal and quality food. Would not doubt staying here a second time. Excellent for a vacation away or for business. Didn't rate the spa because I didn't use it. Enjoy!!

Room Tip: I had room 520. It was a corner room that had two picture windows. One facing the lagoon and one that overlooked the PCH and the ocean. It was close to the elevator and the ice machine. When I return for a fun trip with my husband I will request this room.
  • Stayed: November 2013, travelled on business
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Thank LadySamms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2013

We have stayed at this hotel several times in the past couple of years and always find it to be clean comfortable and accommodating. It is by far one of the best in the Monterey area. It's clean, comfortable, quiet and easy to get to.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Gene P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2013

Overall, the stay was pleasant. Clean room, nicely appointed. The only downside for us was the complementary breakfas was a big disappointment. The buffet scrambled eggs and potatoes were cold, not warm but cold. My grandson loved the indoor pool & spa...he had a great time!

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Wanda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2013

This location is ideal for those who like to walk or bike. The Bike path is right across the street and lead to waterfront and beyond. Also great value for price. Park at hotel walk to Downtown no need to move your car

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank Ronald T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul A, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay - Seaside, responded to this reviewResponded 3 December 2013

Dear Embassy Suites Guest,
Thank you for your feedback about our hotel. We are glad that our location was a highlight of your stay and that it was a great value. Thank you again for your comments and we look forward to your next visit when you return to the area.

Sincerely,
Paul A.
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2013

You can hear every car drive by, every horn, and even people talking on the street from inside the room at night.
The bathroom has mold in the shower.
There is a coffee maker but no coffee.
The pay per view did not work in our room.
the staff are the only saving quality here - they were all great.
As a Hilton member this was a let down - and we won't stay in an Embassy Suites again after this.

  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank G J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul A, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay - Seaside, responded to this reviewResponded 3 December 2013

Dear Embassy Suites Guest,
Thank you for taking the time to review our property and for selecting our hotel when staying in the area. As a Hilton Honors member we strive to make your experience the best possible and we apologize that we have failed to meet your expectations. Guest feedback is incredibly important to us and we are taking your comments into consideration as we work to improve our on-property experience. We hope you will give us another try so we may demonstrate our commitment to your loyalty to the Hilton Brand.

Sincerely,
Paul A.
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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