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Embassy Suites by Hilton Hotel Monterey Bay - Seaside
Ranked #2 of 13 Hotels in Seaside
Chennai (Madras), India
1 review
“Good experince”
Reviewed 5 December 2013

Curtious and helpful staff at the reception. Suites have the best view and a balcony. Comfortable room with lovely view from both rooms in the suite and are equipped with a microwave. Awesome loaction, within few miles from Monterey, CA.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank NK_AS_0203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul A, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay - Seaside, responded to this review, 9 December 2013
Dear Embassy Suites Guest,
Thank you for your feedback about our hotel. We are glad that you enjoyed our comfortable accommodations with a lovely view and our location. I will certainly share with the staff at the reception that they were courteous and helpful. Thank you again for your comments and we look forward to your next visit when you return to the area.

Sincerely,
Paul A.
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (279)
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English first
Oceanside, United States
1 review
Reviewed 5 December 2013

Like I said before this is the 2nd time in a row staying at the Seaside ES and the last. I have stayed at ES all over the world with my family and friends and this is the worst service ever. I do not like being blown off. Donald Rivas 760-672-7444 HH #705181286

  • Stayed December 2013, travelled on business
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Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Donald R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul A, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay - Seaside, responded to this review, 9 December 2013
Dear Mr. Rivas,
I am so glad that we were able to talk the other day to discuss your previous experience. I am very pleased that we came to a solution and you are willing to give us another chance. Please call me directly when you are ready to make your reservation. Thank you again for your feedback and we look forward to your next visit.

Sincerely,
Paul A.
Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Seaside hotels

Martinez, California
Level 6 Contributor
109 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 5 December 2013

Nice hotel, but uncontrolled kids in the lobby, on elevators, at breakfast and the evening reception were dangerous to guests trying to move through those areas. If you're a senior or have mobility problems, don't stay here.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank donscameron45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul A, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay - Seaside, responded to this review, 10 December 2013
Dear Embassy Suites Guest,
Please accept our sincere apologies for the frustration you experienced with the uncontrolled kids on your recent stay at our hotel. We will use your comments as part of our ongoing service training and hope you will give us another opportunity to show you the quality stay you deserve should you return to our area in the future.

Sincerely,
Paul A.
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Encinitas, CA
Level 4 Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 December 2013

We stayed at the Embassy Suites in Seaside next to Monterey for three nights over Thanksgiving. My wife and I have stayed at many Embassy Suites over the years while traveling around the western US with two kids. I think we are about done because the kids are now college age and don't like the pull out sofa and rollaway bed.

This hotel is probably the tallest building on Monterey Bay, easily seen from a distance. We had a room on the 9th floor with a good view of Monterey looking west. The room was nicely done but there were a few irritants.

There are only three elevators for 12 floors. Several minute waits were common and in the mornings an elevator going down would open on the 9th floor and already be full of people and suitcases.

The breakfast area was crowded, with small children darting in and out. I wonder how often they trip an adult carrying a full food tray. The line for omelets was always about 15 minutes long so we ate the scrambled eggs from the food bins instead. Adequate but not great.

Insulation in the room was not top notch. On our last of three nights we were kept awake throughout the night by the crying of a child I would estimate to be about 4 years old next door. Seems like the parents would just let the kid cry for 5 or 10 minutes. This happened at midnight, 2 am and 3 am. I finally had to call down to ask the desk to call that room and see if everything was alright.

We asked for a rollaway bed when we arrived and were told that since the hotel was full, none was available. The next morning we asked again at the desk. A few minutes later some woman called and said "what is your first name?" I said "who is this" and she said she was so and so from the front desk and had found a sticker saying room *** needed something but she was not sure what. After I again requested a rollaway bed she said she would check.

That night when we returned to our room, no rollaway bed. We assumed they were all still in use as the hotel was full and with many kids over the holiday. But to be safe my wife called down to the desk and was told "why yes, we do have a rollaway bed." About 15 minutes later it arrived and our son was more comfortable that night. It goes to show that just because you make a request it does not mean they keep you in mind.

All in all, the hotel is in a nice area. I recommend a small seafood restaurant called The Fish Wife, a few blocks away on Fremont Street. The view is nice from the higher floors and you are about 3 blocks from the bay and a short drive to Fisherman's Wharf and the aquarium.

Room Tip: Higher up for less street noise. Ask for a room facing Fisherman's Wharf in the distance.
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  • Stayed November 2013, travelled with family
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Helpful?
1 Thank tropicaldiver2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bakersfield, California
Level 3 Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 December 2013

Excellent service, comfortable and clean room. The conference and workshop areas were kept well and there was plenty of fresh water available. Very conveniently located. Easy to get to fisherman's warf, 17 mile drive, and farmer's market. Plenty of places to eat right next to hotel, restaurant or fast food. But the free breakfast in the lobby was sufficient for a hot meal and quality food. Would not doubt staying here a second time. Excellent for a vacation away or for business. Didn't rate the spa because I didn't use it. Enjoy!!

Room Tip: I had room 520. It was a corner room that had two picture windows. One facing the lagoon and one t...
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  • Stayed November 2013, travelled on business
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Helpful?
Thank LadySamms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roseville
1 review
Reviewed 2 December 2013

We have stayed at this hotel several times in the past couple of years and always find it to be clean comfortable and accommodating. It is by far one of the best in the Monterey area. It's clean, comfortable, quiet and easy to get to.

  • Stayed November 2013, travelled with family
    • Value
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Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Gene P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Citrus Heights, United States
1 review
Reviewed 2 December 2013

Overall, the stay was pleasant. Clean room, nicely appointed. The only downside for us was the complementary breakfas was a big disappointment. The buffet scrambled eggs and potatoes were cold, not warm but cold. My grandson loved the indoor pool & spa...he had a great time!

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Wanda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Hotel Monterey Bay - Seaside

Property: Embassy Suites by Hilton Hotel Monterey Bay - Seaside
Address: 1441 Canyon Del Rey Blvd, Seaside, CA 93955-4729
Phone Number:
Region: United States > California > Monterey County > Seaside
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 13 Hotels in Seaside
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Monterey Bay - Seaside 3.5*
Number of rooms: 225
Official Description (provided by the hotel):
Scenically located just two blocks from the beachfront in stunning Seaside, California, this Embassy Suites Monterey Bay – Seaside hotel offers spectacular bay views as well as fine accommodation options. Choose from an array of attractions on the doorstop of this stunning hotel; from hiking and butterfly watching to kayaking or surfing, you need never have a dull moment when you join us in Monterey Bay. Guests of this Monterey Bay - Seaside hotel choose from 225 stylish hotel suites, each offering a range of modern amenities such as high-speed wireless internet access, two remote control televisions and a wet bar. ... more   less 
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Also Known As:
Embassy Suites Seaside
Seaside Embassy Suites

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