The good: Staff was very nice and friendly, Food was average, nothing to complain about or to rave about.
#1 Now comes the room - we asked for non-smoking. Walked in and got hit in the face by the smell. (Large cigarette burn hole in the couch arm). Asked the front desk about the non-smoking room and they said that it WAS non-smoking. They didn't do anything about the smell or offer to move us.
#2 The shower curtain rod was broken so the curtain wouldn't close properly and water would get on the floor.
#3 Here is the best of all - ever time the shower was used, after about three minutes the water would completely shut off! It would stay that way for a couple of minutes. It would eventually start again after a few minutes. This continued to happen again and again. I met a guy in the elevator and asked him if the same thing happened to him - he said it did the same thing in his room. Even cheap hotels don't have this happen - not what I expected from this chain.
#4 They advertise WiFi but don't tell you it will cost you $10 per day. Most places give it to their guests for free!!
We have stayed in Embassy Suites in DC and Tahoe and had great experiences. Not this place. We left for home a day early and we will never go back!!
- Official Description (provided by the hotel):
- Scenically located just two blocks from the beachfront in stunning Seaside, California, this Embassy Suites Monterey Bay – Seaside hotel offers spectacular bay views as well as fine accommodation options. Choose from an array of attractions on the doorstop of this stunning hotel; from hiking and butterfly watching to kayaking or surfing, you need never have a dull moment when you join us in Monterey Bay. Guests of this Monterey Bay - Seaside hotel choose from 225 stylish hotel suites, each offering a range of modern amenities such as high-speed wireless internet access, two remote control televisions and a wet bar. ... more less
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- Also Known As:
- Embassy Suites Seaside
- Seaside Embassy Suites