It was a really busy weekend, mid-summer, with the surfing championships too, so the town, and all around were full. As a last resort I stayed here on the 2nd floor from 7/27-7/28-13, and it has big ups and downs. Ups~Very clean room! Fairly quiet section of a really busy street, except for the usual showing off of loud muffler cars, on the PCH. Good A/C wall unit~loud enough so it drowned out the cars. Less traffic on weekends, as mostly weekday businesses in this area. Large 42" Visio LCD TV, granite sink, new toilet, OK tub, nice carpet, large room refrigerator, microwave, action bed for fun.
Down~Broken/missing smoke detector. No security chain on door! No "Do not disturb" sign in the room! (*Without it the maid kept bugging us to clean the room on our first day at 0930 & 1000 hrs. Too long a wait for hot water on 2nd floor,`it has no recirculator pump, or they turned it off. Rotten water saver shower head, which made it next to impossible to wash shampoo out of my ladies hair, or to even feel more than a trickle! No fitted sheets or clips to hold them on, so they keep coming off. A real uncomfortable pain to sleep or have fun. Pay for ice~$0.50 for small room size ice bucket. Bad fight back springy foam pillows~A little better than the horrible ones in the Choice Hotels chain. (*Went out to IKEA and bought their 90% feather & 10% down for $12.) Hard spring mattress which made for a long two days on bad shoulders. No pen and paper, no kleenex, no hair dryer, broken back roller on sliding patio door. (*Patio is worthless, as it is too small for anything.) Worn out door roller "SCREECHING" on their Otis elevator, no exhaust fan in bathroom, no alarm clock, no heated pool. ''HORRIBLE COFFEE" which was their only beverage, or food. Would I stay here again? It is better than the "YMCA" but even motel 6 has better staff checking for needed repairs. This hotel needs a big dose of quality control! Granted it is managed by Indian's who may not be that picky, but as a former Master Inspector of Structures, come on, "Common Sense tells you when something is broken, write it down to fix it, and do it!" Give your cleaning crew a maintenance sheet to-do-list like the big hotels do. You can't depend on the guests to take valuable time out of their vacation or business trip to come down and complain about stuff that you should have fixed. Especially guest safety, with only a hole to remind one of a removed/broken chain, with no backup locking.
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