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“Double edged sword”

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Holiday Inn Express Solana Beach/Del Mar
Ranked #3 of 3 Hotels in Solana Beach
Reviewed 6 August 2014

This hotel is badly in need of remodeling. However, the staff is top notch. So, as we had a lot of difficulty paying a lot for a room that was sub-par (unclean and falling apart), we did get a lot of help from the staff. They did what they could to make it right. I made an inquiry to the parent company and was given reward points as a consolation. I'm not sure what I can do with them, but I guess that's something.

Room Tip: Each room has a small balcony, but due to the location, there's not much to see other than Highw...
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  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank JSBNOLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HinnExpress, Front Office Manager at Holiday Inn Express Solana Beach/Del Mar, responded to this reviewResponded 13 August 2014

Thank you for reviewing your recent stay with us. We apologize for the issues you experienced during your stay. Be assured that your concerns will be forwarded to the appropriate department. We are happy to hear that our staff was excellent, but we cannot rely on that alone. We want to offer our guests hotel accommodations and amenities that they can take advantage of. We will be starting renovations this September and we hope to have a chance at hosting you once again. We hope to hear from you. Thank you.

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118 - 124 of 262 reviews

Reviewed 31 July 2014

This hotel is extremely clean and very comfortable. I think the hotel is pretty modern and overall was a pleasant stay. The workers at the main desk were polite and the service was fast. The breakfast was an average buffet (Ex: Eggs, Bacon, Sausage, Hard Boiled Eggs, Yogurt, pancakes etc. The pool and jacuzzi are really nice and the deck of the pool is clean. Most of the rooms in the hotel have a balcony which is really a plus. I recommend asking for a room that faces the pool from the third floor because that's the best view. The highlight of my stay was going to Solana Beach. What a beautiful beach with a spectacular picturesque landscape.Its a beautiful beach where its never too crowded. This hotel was in a great location. had a great price. I would stay here again. (20 minute drive to the city of San Diego)

  • Stayed: July 2014, travelled with friends
    • Value
    • Cleanliness
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Thank Jon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HinnExpress, Front Office Manager at Holiday Inn Express Solana Beach/Del Mar, responded to this reviewResponded 13 August 2014

Thank you for taking the time review your stay with us. We are glad to hear that you took advantage of all the amenities we offer such as the breakfast, pool and jacuzzi. Without a great staff these amenities would be meaningless. We are delighted to hear that our staff performed their jobs well. And yes, you are correct, Solana Beach is beautiful!!!! Sounds like you loved it. We hope to have you visit us again soon so you can enjoy the rest of what we and our city have to offer. Thank you.

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Reviewed 26 June 2014 via mobile

This hotel is clean and comfortable. The breakfast was more than we could ask for! The pool and jacuzzi we used every evening; it was fabulous. We walked to the beach. This hotel was easy access to UCSD. It is a beautiful and safe area. We will return!

Stayed: March 2014
Thank family1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HinnExpress, Manager at Holiday Inn Express Solana Beach/Del Mar, responded to this reviewResponded 1 July 2014

Thank you for such a nice review. We are delighted that you enjoyed all the amenities we have to offer. It sounds like you had fun!!! It is great to hear that our location was just what you needed for your visit to UCSD. And, yes please come back and visit us soon the pool and jacuzzi are waiting. Thanks again for all your kind words.

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Reviewed 26 June 2014

The hotel has tried to paint and linoleum over this dated hotel. But it is in dire need of remodel. Everything from the bath to the doors need an update. The walls are very very thin, so you can hear almost all your neighbors. It is walking distance to the beach and has good parking options, but over all it could have been a more pleasant experience.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
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1  Thank Denuch1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HinnExpress, Manager at Holiday Inn Express Solana Beach/Del Mar, responded to this reviewResponded 1 July 2014

Thank you so much for this review. We appreciate the feedback we get from our guests because it lets us know where we could improve and better serve our guests. We are happy to inform you that in September our bathrooms along with other areas of the hotel, are being remodeled. Thanks again for the honesty and we hope to have you visit us when it is all done. Thank you.

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Reviewed 4 June 2014

We had a great stay. We had a large king size bed in a clean room and a wonderful breakfast here. The rooms are clean, the hotel is beautifully decorated, my only issue was the vending machines (which is so NOT a big deal). We used one when we got in at midnight and it wouldn't take cards. We tried to use the one on the third floor and it jammed and the snack didn't come up. Because it was so late we didn't bother with telling the front desk. Family members used the beach access while we unfortunately didn't have have time. The front desk staff were super helpful and nice. The breakfast room was always filled and clean. Overall I would absolutely stay here again!

  • Stayed: May 2014, travelled with family
    • Value
    • Location
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1  Thank Jillian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HinnExpress, Manager at Holiday Inn Express Solana Beach/Del Mar, responded to this reviewResponded 24 June 2014

Thank you so much for such a nice review. We are static to find out that you had an awesome time while staying with us. Thank you for using us for such a special occasion. Congratulations!!! Make sure you come back and visit us again soon. Make some more pleasant memories. Thanks again.

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Reviewed 21 May 2014

Five women who have been friends for MANY years used the Solana Beach/Del Mar Holiday Inn Express as headquarters for a get-together. The rooms we had were just what we needed; a room with two queen beds and a suite with a king bed and a pull out bed. There were restaurants within walking distance of the hotel, and a more than adequate breakfast was included in the rate.
The suite afforded us room to gather as a group and chat but with an additional room, it was possible for some to rest, if needed.
We were staying at the hotel when the horrible fires of May 2014 started in San Diego County. The hotel had rooms for those evacuated from their homes, allowing them to bring their dogs into the hotel. They also accommodated those who were able to return to their homes without spending the night, by charging less than a full rate, or by comping them. It was very impressive to see the caring attitude of the staff toward the folks who were in peril because of the fires. We were told that they were also moving beds into the conference room to house additional people if the need arose.
We were all very impressed with the hotel and the service.

  • Stayed: May 2014, travelled with friends
    • Value
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1  Thank LAS12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HinnExpress, General Manager at Holiday Inn Express Solana Beach/Del Mar, responded to this reviewResponded 3 June 2014

Thank you so much for all your kind words. We are so happy that our hotel along with its amenities was just what your group needed. Thanks for acknowledging our efforts to help the community in a time of need. We just did what needed to be done. We hope you come visit us on the next get together. Thank you again!

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Reviewed 18 February 2014

The price was right and the location was great--not far from beach and Cedros district and/or Del Mar Racetrack. No charge for parking, which is always a plus, and breakfast was included and there were good options. The beds were comfortable though there was nothing extra special about the room, but it was clean and spacious. Great value!

Room Tip: Ask for the 3rd floor so you don't have people on top of you
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  • Stayed: February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jennifer s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HinnExpress, Manager at Holiday Inn Express Solana Beach/Del Mar, responded to this reviewResponded 19 February 2014

Thank you very much for the review. Our location does lend itself to lots of activities that you can enjoy nearby such as the beach, Cedros, and the racetrack. We are happy to hear that our accommodations along with its amenities made your time with us a plesant one. Come back and visit us again so you can enjoy some more of Solana Beach. See you soon. Thank you!

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Additional Information about Holiday Inn Express Solana Beach/Del Mar

Address: 621 South Hwy 101, Solana Beach, CA 92075
Phone Number:
Region: United States > California > Solana Beach
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Solana Beach
Price Range: £90 - £198 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Solana Beach/Del Mar 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Solana Beach, Del Mar is perfect for every aspect a guest would stay for! It's a beautiful city with access to almost anything you are may be looking you. Its well known for its beach, where you can relax or take a nice jog, which is just walking distance from the hotel. There are many local attractions that aren't far: Legoland, Sea World, San Diego Zoo, and many more. Not only is the city itself a beautiful location, but The Holiday Inn Express & Suites offers 80 spacious rooms. Each room features a private balcony, refrigerator, microwave, coffee maker, iron, ironing board, hair dryer and many more attributes! To make your stay even better, we offer complimentary breakfast, and a relaxing Pool and Jacuzzi. Efficiency is key to many guests, we have free Wi-Fi and many delicious restaurants that are close as a block away. If you are coming for business, relaxation, excitement or just for simple fun, we are here to make this stay special. Our friendly staff will always be happy to help to make your stay unique and memorable. ... more   less 
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Also Known As:
Holiday Inn Express Solana Beach/Del Mar Hotel Solana Beach
Holiday Inn Solana Beach
Solana Beach Holiday Inn

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