To think just a few years ago this was one of our favorite places to stay, and now today what a disappointment. My girlfriend & I have stayed at the W.V.I. on several occasions over the last 5 years & have always found it charming & welcoming, not this time ! We were put in a motel style room & was not very pleased. We ask if we could be moved, this was on a Sunday during of season 1/12/14 & was given quite an attitude by the front desk, something we were not use to from past stays. We were told the W.V.I. has recently been sold & that's was to explain the attitude & the lack of making us feel welcomed. We told them we would just like to check out & go somewhere else. We were told not a problem, that will be $99 the cost of the night's stay. I told them I'm not going to pay them $100 just to leave, finally another person came out to help & said we were to be upgraded, they just missed it. We moved to their loft room in the motel style building. The halls & room were in poor shape & being my birthday it just didn't feel welcoming.
We tried to make the best of it & went to the Hitching Post for a nice bd dinner. When we returned to this run down room at 10:30 pm, I still was not very happy or satisfied. Talk to the same gentleman that originally checked us in & out & back in again & he moved us once again, to a much nicer room in their other building. The building was in total disarray, plaster missing from the bottom 6" of all the walls, constructing going on all over the property, a mess ! ! ! The hotel obviously should have been closed for renovations. We were told the new owners were trying to do things on the cheap & that's why the poor conditions, & I guess that's why the poor attitude !
What was once a special place, is now a run down & rude shell of it's better days. You will be much better served to find a place that is charming & welcoming, a place that truly wants & value you as a guest, unfortunately it's not the Wine Valley Inn ! ! ! ! !
- Official Description (provided by the hotel):
- Santa Ynez Valley...scenic vistas, vintage charm. Located on an acre of meandering gardens with a Koi pond, the Wine Valley Inn offers old-world hospitality with a variety of accommodations for every taste and budget. The Wine Valley Inn is located in the Danish village of Solvang, within easy walking distance of many wine tasting rooms and within 20 minutes of more than 40 acclaimed wineries & vineyards. ... more less
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- Also Known As:
- Wine Valley Inn And Cottages - a Broughton Hotel
- Wine Valley Inn Solvang