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“Holiday Inn Express in Solvang doesn't disappoint”

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Holiday Inn Express Solvang
Ranked #8 of 11 Hotels in Solvang
Reviewed 18 February 2014

when you stay at a HIE you pretty much know what you are going to get. Basic amenities for a reasonable price. The room was clean and even though our room faced the street there was no noticeable street noise, even considering we were there for a holiday weekend. HIE comes with a free breakfast that is more than basic continental. There were eggs, sausage patties, a pancake machine, pastries, yogurt, fruit, bagels. Not gourmet but certainly filling enough to get you to lunch somewhere around town.

This won't apply to everyone, but we drove an electric vehicle, and the lower level parking lot has 120V outlets every 4-5 parking spaces. We asked the front counter if we could plug-in and there was no issue.

Room Tip: rooms at the back of property have better scenery. Don't miss out on the included breakfast.
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  • Stayed: February 2014, travelled as a couple
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Thank KGfromSCV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa W, Director of Sales at Holiday Inn Express Solvang, responded to this reviewResponded 18 February 2014

Dear KGfromSCV,
We really appreciate your wonderful review of our hotel, rooms and breakfast.
It's always great to hear we consistently meet our guests expectations including yours.
We look forward to welcome you back to our hotel in the future.

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197 - 203 of 466 reviews

Reviewed 14 February 2014

Pleasant room, comfortable beds, nice bathroom. Location was on a busy road, a little far out of main town, but walkable for those without problems. Breakfast was the standard buffet, plenty of choices, and dining room was pleasant.

Room Tip: try to get a room in the back of the hotel, not facing the street.
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  • Stayed: January 2014, travelled with friends
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Thank ann s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa W, Director of Sales at Holiday Inn Express Solvang, responded to this reviewResponded 18 February 2014

Dear Ann S,

Thank you for your recent review on Tripadvisor, We are glad you enjoyed your stay, the room and the bathroom.
Thank you,

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Reviewed 5 February 2014

Everything was spot on, well not exactly. We booked this hotel on Hotwire.com and when we checked in, we were assigned a handicapped room that was small and cramped. I asked the front desk for a new room and we were given a large loft room that was perfect. Very good hot breakfast.

Try the Abelsievers at the Solvang Cafe on Copenhagen Street.

Room Tip: If you are not happy with your room, ask for another.
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  • Stayed: February 2014, travelled as a couple
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Thank mrob1515
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa W, Director of Sales at Holiday Inn Express Solvang, responded to this reviewResponded 12 February 2014

Dear mrob1515,

Thank you for your 4 star review. I am glad you were given a free upgrade to one of our beautiful loft rooms and you enjoyed your stay.

I hope to accommodate you in the near future.

Thank you,

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Reviewed 19 January 2014

We enjoyed our stay here at the Holiday Inn Express in Solvang. The hotel is very close to the downtown area, where we headed to see the beautiful Christmas displays and lights. The suite was really spacious and comfortable. The breakfast in the morning was not as good as the one at Embassy Suites hotels, but it was good enough for us to feel satisfied and ready to take on the drive back home.

Room Tip: The suite is a perfect size for a family of four.
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  • Stayed: December 2013, travelled with family
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1  Thank greenrogers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa W, Director of Sales at Holiday Inn Express Solvang, responded to this reviewResponded 30 January 2014

Thank you we appreciate your positive feedback! We are glad you enjoyed our location as well as our suite. We look forward to booking your next stay.

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Reviewed 3 January 2014

We have stayed here several times and while the room itself was comfortable and we slept well, there were some things that were not as good this time around. First, the shower was difficult to operate and the water did not drain. It simply has not been properly maintained. Also, the front office staff at check-out was brusque and lacking basic customer service courtesy. It wasn't that she was rude, but she simply took the express check out receipt from us, handed it back and said, "that's your receipt." No, thank you, no how was your stay, no is there anything that we should know or any problems that you encountered. The plus is the cleaning staff and breakfast staff -- they were working very hard and tried to immediately make sure that everything was taken care of.

Room Tip: Ask for a non-street facing room on a higher level.
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  • Stayed: January 2014, travelled with family
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2  Thank poggy2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa W, Director of Sales at Holiday Inn Express Solvang, responded to this reviewResponded 6 January 2014

Dear poggy2002,

Thank you for your recent review of our hotel. We are glad you felt the room was comfortable!
Thank you for making us aware of training issues with the service at the front desk, we will take immediate actions to improve the customer service. I hope to see you again at our hotel!

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Reviewed 1 January 2014

This hotel is located at the mouth of Solvang. It is not in the center of town, so you will avoid the noise of the people and car tourist traffic. Still, the hotel is within walking distance to all the shops and restaurant. The room was clean and the staff was friendly. They offer an excellent breakfast buffet. There really isn't any reason to pay for breakfast in town, plus you can avoid the lines. Save you money for lunch, dinner and shopping. The room comes with complimentary coffee, soap, shampoo and conditioner. You do need your card key to enter the corridors as there are outside stairs to access the buildings. Good for security. I would recommend this hotel.

  • Stayed: December 2013, travelled as a couple
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Thank Diana Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa W, Director of Sales at Holiday Inn Express Solvang, responded to this reviewResponded 6 January 2014

Dear Diana Q,

Thank you so much for your great review! We are very happy to hear you enjoyed the location, breakfast, the room as well as the amenities of our hotel. We look forward to accommodating you in the future.

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Reviewed 30 December 2013

After Christmas my family stayed at Holiday Inn Express while we enjoyed the Solvang Julefest! We love Solvang and have been many times. We chose Holiday Inn Express because they offer loft rooms, which we thought our girls would love -- and they did! They were absolutely delighted by the loft! The room was nice, but the services are pathetic. Ten minutes after getting into our room the pee-filled toilet overflowed. We called the front desk immediately. And again 45 minutes later. Finally, after a call to the corporate Customer Services a maintenance worker showed up to fix the toilet. Housekeeping never came to clean the floor. Never once did we hear from management. HIE offers a breakfast (bagels, English muffins, sausage, cereal, fruit, etc.), which was ok. The food suffers a bit from heat-lamp exhaustion. We were completely underwhelmed by HIE. We did contact their corporate offices and were treated very kindly; however, this did not erase such a disappointing stay.

Room Tip: Choose a different hotel.
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  • Stayed: December 2013, travelled with family
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Thank BrigidontheMove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa W, Director of Sales at Holiday Inn Express Solvang, responded to this reviewResponded 6 January 2014

Dear Brigidonthemove,

Thank you for your recent review on Tripadvisor. We are very sorry we could not meet your expectations - we are taking your comments very seriously and will make necessary changes.
We hope to be able to accommodate you better in the future.

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Additional Information about Holiday Inn Express Solvang

Address: 1455 Mission Dr, Solvang, CA 93463-2915
Phone Number:
Region: United States > California > Solvang
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 11 Hotels in Solvang
Price Range: £83 - £182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Solvang 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
Come discover the preferred destination of travelers visiting the Santa Ynez Valley, the Holiday Inn Express Solvang. We are centrally located in the Danish Town of Solvang, walking distance to all of its major attractions. It is best known for its shopping, restaurants, chocolate factories and wine tasting rooms! Our hotel is centrally located within Santa Barbara County's Wine Valley. The Holiday Inn Express Solvang is within minutes to Vandenberg Air Force Base, renowned Wineries such as Firestone, Gainey, Buttonwood and Rusack. If you are a golf enthusiast then make the Holiday Inn Express Solvang your golfing headquarters. With our Monthly Golf Packages, you can golf at courses such as The Alisal River Course and La Purisima Golf Course.Our hotel is conveniently located just 30 minutes from the city of Santa Barbara, 20 minutes from Vandenberg Air Force Base and 30 minutes away from Santa Maria. ... more   less 
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Also Known As:
Holiday Inn Express Solvang Hotel Solvang

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