I stayed in room 115 on the evening of 1/23/2014. My girlfriend and I stayed there because we were in town for the Christopher Cross concert at the casino that same evening. I live in Santa Barbara but thought it would be fun to make an evening of it in Solvang/Santa Ynez instead of driving all the way back.
When we check in, the water out of the faucet never got warm. I thought I had just simply not run the tap long enough, but I didn't want to waste too much water so I didn't really try to get the hot water hot.
In the morning, I had to get up early for work in Santa Barbara. I started to run the shower, but the water never got warm. It finally dawned on me that the room never had any hot water. I called the front desk but no one answered. I got dressed and walked to the lobby but it was closed and the sign said it opened at 7:30am (it was 6am at that point). I called the emergency number and left a message with "Sam". Sam called me back and said that they would move me to a new room with hot water when they opened the lobby. I simply had to leave for work well before opening, so I packed up my things and went back to home to Santa Barbara to get ready instead.
I have heard nothing from them since this experience, although I myself haven't tried to reach out to them.
I would not recommend staying here.
- Official Description (provided by the hotel):
- This boutique hotel is situated in Santa Ynez Valley in Solvang and is a 10-minute walk to Old Mission Santa Ines. This European-style hotel offers an outdoor heated pool and jacuzzi. A microwave, refrigerator and coffee maker are standard in each stylishly decorated room at Kronborg Inn. A 42-inch flat-screen cable TV, DVD player, Ipod Alarm Clock/Radio and work desk are all included. All bathrooms have a jetted bathtub. Kronborg features Danish architecture and a working windmill. Guests are served a continental breakfast every morning. Business services and laundry facilities are available on site. The Danish town of Solvang is only a short walk away and features traditional bakeries, European-style shops and restaurants. The PCPA open air amphitheater is also a short walk away and numerous wineries are within walking distance. ... more less
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- Also Known As:
- Kronborg Hotel Solvang
- Kronborg Motel Solvang