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“Beautiful Hotel”

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Fairmont Sonoma Mission Inn & Spa
Ranked #4 of 11 Hotels in Sonoma
Certificate of Excellence
GreenLeadersGold level
Austin, Texas
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Beautiful Hotel”
Reviewed 12 August 2014

We just returned from 3 nights at the Fairmont Sonoma and had a lovely time. The service was very good and friendly, the lobby and bar area were very nice, and we liked the touch of wine tasting in the evenings. The room was a bit small, but very nicely decorated. The pool was packed, but that didn't stop us from having a good time and service poolside was fantastic! The only odd thing was the pool location next to Sante, the first night we got there, we wore our robes to walk to the pool for an evening swim, we felt highly uncomfortable with diners from Sante overlooking the pool area - I think they felt uncomfortable too. Still, it's a great pool - enjoy it during the day!

Room Tip: Our room was off the lobby in one of the wings, it's a bit small, but very nice - we had a view...
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  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
2 Thank szent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,151 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (265)
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English first
chicago, il
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 11 August 2014 via mobile

We come to Sonoma a couple of times a year and always stay here. Is it a bit on the pricy end for what you get? Yes. Is it a fair assumption that you will have a nice room, good service, access to a great gym, convenient location, and amazing spa? Yes. So we continue to stay here. I do agree with many other reviewers that the price point is a bit high for the level of service and amenities received but it's not a big enough gap to get us to try a new place.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank katiebear83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont S, Guest Relations Manager at Fairmont Sonoma Mission Inn & Spa, responded to this review, 14 August 2014
Dear katiebear83, Thank you for your post and loyal patronage over the years. We appreciate your feedback about the value received, as we do aim to create a very valuable experience for our guests offering luxury, warm service, and extras such as complimentary fitness and yoga classes or daily wine tastings. We do continuously look at the concept of value and our offerings for guests to be sure we are providing an exceptional experience, and again we appreciate reading your feedback. We hope to welcome you back again soon. Kind regards, Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 August 2014 via mobile

I can't believe anyone thinks this is worth anything close to the price that they're asking for this place. It looks like a Motel 6 on one side of the property and a rundown old hotel in the main building. it's located in the town that's nothing more than a working class farm town filled with crappy restaurants, tourist traps and chain stores.

Couple of things to know: if you stay in the main building the rooms are much not much bigger than the size of the bed and the bathroom looks like something you might've had in a college dorm. We were woken up by the sound of people pacing on the wood floors upstairs.

The hotel moved us to another building which is essentially a somewhat stylized Motel 6 (see pictures). They also kindly provided a low-end cheap champagne but given that we don't really drink it's not that helpful.

In the breakfast diner which espouses to be farm fresh produce the coffee is coming from a Sysco machine.

The so-called hot mineral Springs are capped at 102°.

The water pressure is pathetic even by environmental standards.

There's better amenities at the Marriott SFO.

Whole you can walk out to some low-rent retail, the downtown Sonoma is a good 45 minute walk away through the same low-end retail.

However good things are the parking is free and the grounds impressively large.

I was actually forewarn to switch to the Kenwood Inn but didn't follow that advice unfortunately. Hopefully, you won't make that mistake.

Stayed August 2014
Helpful?
4 Thank zwelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont S, Guest Relations Manager at Fairmont Sonoma Mission Inn & Spa, responded to this review, 14 August 2014
Dear Zwelling, Thank you for taking the time to post your review. I am sorry that you did not have a better experience at our resort. Both the town of Sonoma and The Fairmont Sonoma Mission Inn & Spa hold historical significance as places to relax and experience healing and rejuvenation. We aim to continue that tradition with every guest interaction and I am sorry that not all aspects of your recent visit met this standard. Thank you again for taking the time to share your experience with us. We do read all posts and value your feedback. Kind regards, Guest Service Manager
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Palm Harbor, Florida
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 August 2014

Awesome experience, great staff, beautiful and peaceful setting we loved the fireplace in our room, and having breakfast in the hotel lobby, very different but very cool, the staff made you feel special

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Bruce127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont S, Guest Relations Manager at Fairmont Sonoma Mission Inn & Spa, responded to this review, 11 August 2014
Dear Bruce127, Thank you for choosing our resort for your getaway and for your post. We are delighted you had an “awesome experience” and hope to welcome you back again soon. Kind regards, Guest Service Manager
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Chicago
1 review
Reviewed 9 August 2014

Overall hotel experience was average which was disappointing given the cost. Food was great and location handy to downtown. Pool area was nice but not as great as website made it out to be. If they cut the price in half, I'd go back. But nothing special for the cost.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank J S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont S, Guest Relations Manager at Fairmont Sonoma Mission Inn & Spa, responded to this review, 11 August 2014
Dear J S, Thank you for your feedback. I am glad you enjoyed the cuisine and location of our resort. I hope you were also able to enjoy some of the services we include for our guests, such as complimentary daily wine tasting, use of the state of the art fitness center, complimentary yoga classes and daily guided hikes. We do aim to create a luxurious and valuable experience for our guests and we appreciate the feedback you shared. Kind regards, Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
90 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 7 August 2014

I have stayed in this property at least 1,200 nights starting in 1982. I have seen it grow from what almost appeared to be a convent into an elegant hotel. Many of the staff have become my friends. (Most of them have left or been forced out.) The service and "welcoming" tone was incredible. I am comparing this with my experience of having the concierge at The Oriental, Bangkok, regularly escorting us to our room to "check in" the many times we have stayed there. The Sonoma Mission Inn has been a great hotel all of these years. I HAVE STOPPED STAYING HERE after my many phone calls for reservations were not returned. If this is the service that I get (stayed here more nights than anyone else in the history of the hotel) I hate to think what others suffer...but you need to give it a chance. I perhaps am too rigid and demanding---expecting that my phone calls would be returned. Something unexplainable happened when ownership changed recently. I have written glowing reviews in the past, but I think that I need to explore Ledson Hotel or MacArthur Place when I am in Sonoma. I need a new home in Sonoma. Being a President's Club Platinum member didn't help.

Room Tip: Corner rooms in the Historic Section and the Honeymoon Suite (the round room with the domed ceiling...
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Green Features: They make an effort just like other hotels do. "We want you to save the planet by not putting us to the trouble of washing your linen and towels".
  • Stayed December 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank rdestes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont S, Guest Relations Manager at Fairmont Sonoma Mission Inn & Spa, responded to this review, 11 August 2014
Dear rdestes, Thank you for your post. We certainly value your patronage and would be delighted to have you stay with us again. I am so sorry your call was not answered previously. I am not sure what could have happened, but I am looking into that to be sure you and all our guests are receiving a prompt response to any inquiry. Our Royal Service Team along with an overnight agent are available to assist throughout the day and night. We also have our Fairmont Global Reservation Team to assist any Fairmont guest. Kind regards, Guest Service Manager
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Tenafly
1 review
Reviewed 7 August 2014

The loaction is is great, but the facilities a long overdue for a facelift. For the first time...I can not recomend a Fairmont hotel. Spa was eh, the pool looks dated (huge watertower looming over the pool), on the positive side, golf course is great.

Service is awesome facilities are not up to par.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Howard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairmont S, Guest Relations Manager at Fairmont Sonoma Mission Inn & Spa, responded to this review, 8 August 2014
Dear Howard C, Thank you for your post. I am delighted that you found the service so awesome, but apologize for the disappointments your experienced. We are currently working on our plans for upcoming spa enhancements that I believe you will truly enjoy. We hope you will visit our resort again at that time. Kind regards, Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairmont Sonoma Mission Inn & Spa

Property: Fairmont Sonoma Mission Inn & Spa
Address: 100 Boyes Blvd., Sonoma, CA 95476-3678
Phone Number:
Region: United States > California > Sonoma County > Sonoma
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Sonoma
#2 Spa Hotel in Sonoma
#3 Business Hotel in Sonoma
#5 Family Hotel in Sonoma
#6 Romantic Hotel in Sonoma
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Fairmont Sonoma Mission Inn & Spa 4*
Number of rooms: 228
Reservation Options:
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Also Known As:
Fairmont Sonoma Mission Hotel Sonoma
Fairmont Sonoma Mission Inn And Spa
Sonoma Mission Inn
Fairmont Inn Mission Sonoma Spa
Sonoma Fairmont

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