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“A good place to stay in for a night during a road trip”

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BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center
Ranked #1 of 8 Hotels in Sonora
Certificate of Excellence
Vantaa, Finland
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“A good place to stay in for a night during a road trip”
3 of 5 bubbles Reviewed 30 December 2011

We stayed here in September on our way from Napa to Yosemite. The hotel was in a nice and quiet location. When we arrived they had free soda cans to offer in the lobby and the staff was friendly. The room was clean and quite big. We had an ADA room and the bathroom was big enough for wheelchair.

The only negative things were a loud air conditioner that woke us up a couple of times, even though we are heavy sleepers, and we could hear people walking past our room and laughing loud etc. late at night coming from the restaurant's karaoke night.

The included breakfast was OK, nothing special. You get to choose from some different menus.

Overall we were very satisfied and the hotel served our needs. The price is very affordable, so that makes the hotel a really good choice.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wil-Jam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelbiz, Guest Relations Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review, 3 January 2012
Thank you for taking the time to write a review for Best Western Plus Sonora Oaks. We are happy to hear you enjoyed our quiet location, as many people do. As you mentioned, our ADA rooms are very spacious and clean. We do our very best to meet every need of our guest’s. In addition, our weekday Manager’s Reception, offering free appetizers and refreshments, seems to be a huge hit! We apologize the air conditioning unit was not up to par. Next time you visit, feel free to call our 24-hour front desk personnel, and they will be happy to help you with any needs you may have. Although we have four options for the complimentary full hot breakfast, it is not limited to those options. The on-site restaurant also has a daily specials menu, a vegetarian menu or you can choose $5.00 off anything on the entire breakfast menu. We are happy you found our hotel’s rates affordable. We hope this will draw you to our hotel in the near future.
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1,027 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (132)
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English first
2 reviews
3 of 5 bubbles Reviewed 24 December 2011

I made the reservation online for the 2 room executive suite and it stated to call if you wanted a king size bed. I called and spoke to a woman at the front desk and explained that I wanted to have the king size bed 2 room executive suite. She started talking about a suite with 2 queens in one room and a king in the other I clarified that it only had a king in one room and a sofa microwave and refrigerator in the other room. She rudely told me she spoke Greek and knew what I had asked for and that she had updated our reservation. When we got here we were placed in the wrong room. When I called the front desk they denied I had ever asked for the king and just argued with me. They were not pleasant at all or apologetic. We stayed here last Christmas and the staff were much friendlier.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rwilde86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelbiz, Guest Relations Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review, 30 December 2011
We are honestly confused about this review. We do not understand the reference to rude, Greek-speaking hotel employees. Although, many of us are bi-lingual, none of us speak Greek. We are happy that the front desk person was able to upgrade your room.

You can see by the many reviews on Trip Advisor, we have no complaints of rudeness. So this is very surprising and we are apologetic for any perception of rudeness. In any case, we appreciate your feedback and we will discuss the situation with our entire front desk team. Feel free to call me directly about this incident at (209) 533-4400
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Montigny-le-Tilleul, Belgium
Level Contributor
219 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 bubbles Reviewed 23 November 2011

During our summer holiday in California, this hotel was sure one of the best place we found. The welcome drinks is very nice. The personnel is rather kind. The rooms are spacious, nicely furnished and with a quiet air conditioning. From the ground floor rooms you can reach the nice pool and Jacussi.
Next to the hotel there is a restaurant (where you take breakfast and dinner as needed). Nice and very convenient. You can park the car in front of your room....easy too.

  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pierre L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelbiz, Guest Relations Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review, 30 December 2011
Thank you for this wonderful review we are very proud to be considered one of the best hotel’s you visited in California. We are pleased to hear you enjoyed the accommodations of our poolside rooms. Many guests find the pool area conveniently located to our poolside, patio and balcony rooms. We are glad you enjoyed our evening Manager’s Reception. We host this reception Monday through Friday so our weary travelers can enjoy refreshments and appetizers while relaxing in our comfy 24 hour lobby. Hope to see you next summer.
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Yorba Linda, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 22 November 2011

If you’ve ever wondered what happened to the good old days of customer appreciation, good quality, comfort, great service and value for money in Hotel stay, it’s all here at the Best Western Sonora Oaks. I have stayed at this hotel for my last few business trips to Sonora and can honestly say that the friendly staff at this Best Western will brighten up your dullest day and make you feel quite at home.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leopold S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelbiz, Guest Relations Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review, 30 December 2011
This type of review truly makes our day here at the Best Western Sonora Oaks and we will be sharing this review with all of our staff. I am sure reading this will brighten their day just as they did yours. We thank you for all the kind words said about our customer appreciation and of the quality of their service. We look forward to seeing you here again and hope to continue to be your hotel of choice for Sonora.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Akron,Oh
Level Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 19 November 2011

My wife and I toured California for two weeks and stayed in a different hotel almost every night. This one was for sure worth 5 stars. and since it was the end of our trip, there was a lot to compare it to. The room we had was huge. Two queen beds which were very comfortable, very clean, and well furnished. The sliding glass doors lead to a small patio backed up to the woods,a nice touch. Everything worked fine except the cable, which was sporadic but it wasn't an issue for us, we were there to see Yosemite. We were invited to the lobby after check-in for wine and snacks, definitely a first, and very thoughtful. We were also given two tickets for each of our 2 night stays, for a full breakfast at the adjoining restaurant, and also free wine with dinner for two nights. The restaurant was also very nice with huge portions of great food at reasonable prices. As big as this hotel is I expected noise, but it was absolutely quiet. The front desk staff were extremely friendly and sociable and went out of their way to answer any and all questions we had, and to make sure we were completely satisfied. They even let us print our boarding passes for our flight home. I can't imagine anyone staying here and finding anything wrong, it was a perfect ending to our fabulous trip. T and D Akron ,OH

  • Stayed June 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thomas F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelbiz, Guest Relations Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review, 30 December 2011
Wow thank you for your fantastic review! We strive to give 5 star service with a 3 star price and we are glad we gave you that quality service and exceeded your expectations. Thank you for giving us feedback on the cable in the room we will be letting our cable provider know about your review and getting this solved for future guests. We are pleased you took advantage of our Managers Reception here in our lobby and enjoyed all the voucher goodies at the on-site restaurant. Your review will be shared with all of our staff letting them all know that the rooms provided was clean and well maintained along with the front desk who helped print your boarding pass. Hope to see you again.
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Guilford, Indiana
Level Contributor
150 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 11 November 2011

This is way out of town but very nice. A wine reception greeted us upon our arrival. I have never run across that before. Rooms were big, clean and quiet. Perks at the restaurant next door including full breakfast from the menu...

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LindaLin63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelbiz, Guest Relations Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review, 30 December 2011
Thank you for choosing Best Western Plus Sonora Oaks as your hotel while in Sonora. Although, we are located 2 ½ mile east of Historic Downtown Sonora right off of highway 108. Most find our hotel’s location to be very quiet and peaceful, away from the bustle of downtown. We are happy to hear the weekday reception we have surpassed your expectations and that our rooms were big, clean and quiet. With reservations at our hotel, you receive a complimentary full hot breakfast. Choices of which are from the hotel’s breakfast menu and/or a discount off anything on the Pine Tree Restaurant’s menu. We hope to see you in the near future.
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Paso Robles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 November 2011

We travel as much as we can and as such we have spent 100s of nights in many, many hotels. The B/W Plus Sonora Oaks is without a doubt the best hotel we have stayed at
under $250.00 per night. The front dest staff is friendly and helpful. The property is
neat and clean. The adjoing restaurant is very good and serves a full breakfast complements of the hotel. We look foreward to another stay. We met the manager and
found him to very friendly and appreciative of our comments.
RT

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank r t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelbiz, Guest Relations Manager at BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center, responded to this review, 30 December 2011
The Best! To the well-seasoned traveler leaving us this fantastic review, we thank you. We are very pleased to hear that we are “without a doubt” the best hotel you stayed at under $250. We take pride in our Moto 5 diamond with a 3 star price and we a glad we hit our mark. We will be sharing your review with all of our staff I’m sure they will all be proud of their outstanding service. All of our employees are very appreciative of guest feedback and I am glad you shared yours with me. We look forward to seeing you stay with us again.
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Additional Information about BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center

Property: BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center
Address: 19551 Hess Ave, Sonora, CA 95370-9720
Phone Number:
Region: United States > California > Sonora
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Sonora
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center 3.5*
Number of rooms: 101
Official Description (provided by the hotel):
Stay at this Sonora, California hotel conveniently located in the heart of Gold Country. Those in need of Yosemite lodging will not be disappointed at the Best Western Sonora Oaks! Guests will be a short distance from many landmarks and attractions, including the Sierra Railroad, Columbia State Park and Yosemite National Park. Guests will also be near Dodge Ridge Ski Area, Leland Snow Park and we are the closest hotel to Black Oak Casino. ... more   less 
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Also Known As:
Best Western Sonora Oaks Hotel Sonora
Best Western Sonora Oaks Hotel And Conference Center
Sonora Best Western
BEST WESTERN PLUS Sonora Oaks Hotel & Conference Center California

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