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Reviewed 22 July 2016

Got two rooms, one was ok, the other one had no microwave and the a/c barely worked. They don't care about their customers. I Was towed there late on Thursday because freightliner doesn't have anywhere to drop trailers, towtruck left my trailer there and I checked in, and truck was taken to freightliner. Then Friday morning before checkout time, I went to pay for another day and they tell me "Oh we're sold out, we already rented your room to someone else. You have to leave." So I say what am I supposed to do with my trailer, I was towed in here??... Oh, that's $45 a day to leave your trailer here, if you don't have a room. Couldn't bother to tell me any of this until 11am and start charging for the trailer in the parking lot at 12noon. Completely absurd.

Room Tip: room 120 was ok, room 109 had no air conditioning, and no microwave.
  • Stayed: July 2016, travelled on business
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    • Service
Thank GibblesNBits34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean K, Guest Relations Manager at Motel 6 South El Monte Ca, responded to this reviewResponded 23 July 2016

We want to extend our sincere apologize that your stay was less than satisfactory. We can assure you that your experience is the exception and not the rule. We look forward to exceeding all of your expectations during a future stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2016 via mobile
Google Translation

Stayed: October 2016, travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC