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Embassy Suites by Hilton San Francisco Airport - South San Francisco
A TripAdvisor Member
1
Reviewed 28 December 2013

What we love most from this hotel is the spacious event rooms, guest rooms, complimentary evening and breakfast, wifi, the open area dining and the friendly, helpful staff. Parking is not a problem. Easy access to everything.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Embassy Suites Hotels
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassySuitesSSF, Director of Sales at Embassy Suites by Hilton San Francisco Airport - South San Francisco, responded to this reviewResponded 8 January 2014

Thank you so much for taking the time to review our hotel. I am thrilled to hear that you were able to take advantage of the different amenities that we have to offer and that you found our staff to be friendly and helpful! We hope to see you again soon!

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Reviewed 27 December 2013

As a world wide traveler, my hotel chain preference is Hilton with hotel of choice being the Embassy Suites. I recently stayed a night at the San Francisco Airport location Embassy Suites. I was very satisfied with the time spent at that location. I would like to commend the young lady that assisted me during checkout. She was a young lady from Germany that had the most pleasant and warm presentation.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Embassy Suites Hotels
1  Thank MinnieMe2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassySuitesSSF, Director of Sales at Embassy Suites by Hilton San Francisco Airport - South San Francisco, responded to this reviewResponded 8 January 2014

Thank you for taking the time out of your travels to review our hotel. I'm so happy that you were satisfied with your room stay and that Caroline was able to exceed your expectations. We know you have a choice on where to stay and we appreciate your loyalty not only to the Hilton brand, but also to our Embassy Suites here in South San Francisco. We hope you come back and see us again soon!

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Reviewed 27 December 2013

The best thing about this hotel is the front desk staff. When it comes to any problems or booking for your company or long term , don't do it . Sales dept for booking is the worse and upper management is even worse . Never replied to my emails after 8 attempts I just gave up.

  • Stayed: December 2013, travelled on business
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Review collected in partnership with Embassy Suites Hotels
1  Thank jrctvaolcom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassySuitesSSF, Director of Sales at Embassy Suites by Hilton San Francisco Airport - South San Francisco, responded to this reviewResponded 27 January 2014

Thank you for your candid feedback. We regret all the trouble you've been experiencing when trying to book your group's business stay with us. Please accept our sincerest apologies for the issues you initially faced; we are relieved that we could resolve the issue and keep your business.

Jennifer Busse

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Reviewed 26 December 2013

Classical Embassy Suites: very large, quiet rooms, great beds, good breakfast. It is just a few minutes from the airport (SFO), which is this hotel's big plus, and probably also its weakest point - although a Hilton Diamond, it took me 20 minutes to get my room when I arrived late in the evening - first I was given the wrong room, then it took them forever to find another. While they compensated us with free stuff (drinks, etc), this was not really what we wanted - fast to bed was our plan! In my experience, airport hotels suffer from poorer-than-average customer service, perhaps due to the turnover of customers. A further issue: could never get the AC to work properly, room was too hot all night .. and the balcony door would not open.

  • Stayed: December 2013, travelled as a couple
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Thank prm78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2013

We spent a weekend at the South SF Embassy Suites near SFO airport. The room was comfortable, quiet and clean. The breakfast we had there was great with a variety of food options including made to order eggs and pancakes. I recommend this hotel if you are spending time in SF.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassySuitesSSF, Director of Sales at Embassy Suites by Hilton San Francisco Airport - South San Francisco, responded to this reviewResponded 8 January 2014

Dear Mark,

Thank you for your review! I am delighted that you were able to take advantage of our cooked to order breakfast and that you found everything to your satisfaction. We rely on your feedback and appreciate you taking the time to write. I hope you will come back and visit again soon!

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Reviewed 23 December 2013

Hotel is close to San Francisco Airport and has great compliments and service. I especially enjoyed the complimentary manager's happy hour, which had a selection of wines, beers, and liquors and the complimentary breakfast, which had hot and cold selections as well as a made for order omlet station. I highly recommend for a stay close to the airport

  • Stayed: December 2013, travelled solo
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Review collected in partnership with Embassy Suites Hotels
Thank Iscys79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2013

This hotel is really nice to stay with family for the price, they have an excellent shuttle service that will take you to airport. Continental breakfast is excellent and plenty of variety. Room are grand and location is very good

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Jaekyung J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton San Francisco Airport - South San Francisco

Address: 250 Gateway Blvd, South San Francisco, CA 94080-7018
Phone Number:
Region: United States > California > South San Francisco
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in South San Francisco
Price Range: £103 - £272 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Francisco Airport - South San Francisco 3.5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Embassy Suites San Francisco Airport Hotel South San Francisco
Embassy Suites South San Francisco
Embassy Suite South San Francisco
South San Francisco Embassy Suites

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