We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“This hotel is worth it.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Best Western Plus Grosvenor Airport Hotel
Certificate of Excellence
GreenLeadersBronze level
Santa Barbara, California, United States
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“This hotel is worth it.”
Reviewed 19 August 2012

Loved all the amenities and everyone was so nice. Loved the hotel. Had a great pool and breakfast sealed the seal. Thank god for places like this. Parking is 5 dollars though. Shuttle will take u to the airport for free.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bryn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,924 reviews from our community

Traveller rating
    698
    752
    304
    106
    64
See reviews for
532
614
164
354
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (214)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
St. Paul, MN
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 August 2012

A short drive from the airport. Twenty minute drive to the sights in San Francisco.

The room was clean, inviting and comfortable.

Parking could be a pain in the later evening, and they do charge for it.

The hotel does have a restaurant that serves dinner, but it isn't anything special. There are enough other more enjoyable restaurants in the area that I wouldn't bother.

Overall, well worth the price.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 July 2012

I only stayed here one night, but I was very impressed with this hotel. I was in room 814 which had a king bed and a very spacious room. I received a free breakfast with my reservation which was a nice surprise since I booked this through the Costco website. I would recommend this to anyone who needs to catch a quick flight out at SFO as they provide free shuttle service to the airport and is right off of the property. If there was anything that I would recommend to the hotel, it would be to have more staff at check in. Although the staff members were working fast as well as courteous, there were some larger parties which caused a backlog at the registration desk. They did an excellent job keeping calm and still kept a friendly face.

Stayed July 2012, travelled solo
Helpful?
1 Thank Kecks4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review, 1 August 2012
Hello Kecks4! Thank you for your great comments. I do apologize if your check-in process was a little slow. We appreciate your nice review and look forward to your next visit. Jim McGuire, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Copenhagen, Denmark
Level Contributor
163 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 218 helpful votes
Reviewed 23 July 2012

We had one night in this hotel after landing at SFO late in the evening. When we arrived around midnight and hadn't had anything to eat since lunch the guy at the front desk helped us to order pizzas and we had them delivered directly to our room. All in all the staff was very friendly and the room had all we needed for a good nights sleep. Breakfast was ok but a bit boring.

Stayed July 2012, travelled as a couple
Helpful?
1 Thank Rikke21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 July 2012

We stay here when we arrive from England for our twice yearly motorcycle trip, on the first night and again before we fly home. This trip we managed to fit another night in too. On all 3 occasions we had a warm welcome from the front desk (thank you Joseph) and a very well appointed room. The beds here have to be the most comfortable in all the Best Westerns we have stayed in. We spent time in the bar with Rosa and Stephanie and had enjoyable evenings with good food, drinks and conversations. The breakfast is excellent with a wide variety of choice, we noted more items available this year, the whole service being overseeen by Alain who makes sure everything runs smoothly and still has time to make you welcome. And we have to mention John and Alan who seem to be able to turn their hands to most things and keep smiling! The shuttle is consistently reliable and the drivers courteous. This hotel rightly deserves its Plus status which is a credit to David, the manager, who is always friendly and attentive. Why stay anywhere else?

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank USA1Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oakland, California
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 20 July 2012

My 5 PM flight from Chicago to SFO was cancelled and I was put on a 1030PM flight getting in at 1:30 AM. I live in the Bay area, but I had a 5 AM call and an 8:30 AM meeting in Menlo Park, so I needed to stay near the airport. EVERY place else was full, but I was able to get a room at the Grosvenor - and I was pleased.

The front desk staff was great, the parking lot was very full (I arrived very late), but the room was very clean and well maintained. I faced Highway 101, but the traffic noise was minimal. However, that also meant I couldn't open the window to cool the room off so I used the AC. It was efficient, but noisy, though no more than any medium market hotel's in-room units.

I would stay again

Room Tip: If you are sound sensitive, try to get a room on the East side away from the 101 traffic
See more room tips
  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Curtis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review, 1 August 2012
Hi Curtis, thanks for your nice review, we appreciate it. I am glad that our hotel worked out for you and your business needs. Although you are our neighbor in the East Bay, we hope to see you again soon! Jim McGuire, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Goodrich, North Dakota, United States
Level Contributor
54 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 July 2012

We commend all the staff on and excellant job. The desk staff was helpful couritous polite knowledgeable and did a great job checking us in and out. Also gave us great advice for getting around the area very economically. The complimentary was displayed very nicely and was kept hot. The morning staff did a good job clearing tables setting guests and putting the food out even at the busiest times. The food and service in the resturant was very good; only wish there was more choices. We had a very spacious clean comfortable room for our 3 night stay in South San Francisco. The bed was very good and the maid did an excellant job keeping the room clean. We highly recommend this motel to anyone staying in the area.

Room Tip: Pick a room with only the number of beds you need. The few the beds the more room you have.
See more room tips
  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim_Grupp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review, 1 August 2012
Mr. Grupp, thank you for your wonderful review! You touched on all areas of the hotel that you experienced, and we thank you for that - our entire staff will be happy to read your positive comments. We hope to see you again soon! Jim McGuire, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near South San Francisco
2.5 mi away
Best Western Plus El Rancho Inn
1.1 mi away
Hilton Garden Inn San Francisco Airport North
Hilton Garden Inn San Francisco ...
#1 of 29 in South San Francisco
935 reviews
1.1 mi away
Ramada Limited San Francisco Airport North
Ramada Limited San Francisco Air...
#6 of 29 in South San Francisco
914 reviews
Show Prices
Show Prices
Show Prices
0.9 mi away
Hampton Inn San Francisco-Airport
Hampton Inn San Francisco-Airpor...
#2 of 29 in South San Francisco
794 reviews
3.4 mi away
San Francisco Airport Marriott Waterfront
0.1 mi away
Holiday Inn Express San Francisco Airport-North
Holiday Inn Express San Francisc...
#12 of 29 in South San Francisco
546 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Plus Grosvenor Airport Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plus Grosvenor Airport Hotel

Property: Best Western Plus Grosvenor Airport Hotel
Address: 380 S Airport Blvd, South San Francisco, CA 94080-6704
Phone Number:
Region: United States > California > South San Francisco
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in South San Francisco
#3 Business Hotel in South San Francisco
#3 Green Hotel in South San Francisco
#5 Romantic Hotel in South San Francisco
#6 Family Hotel in South San Francisco
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Grosvenor Airport Hotel 2.5*
Number of rooms: 206
Official Description (provided by the hotel):
Recipient hotel of 3 Best Western "Director's Award" and 11 consecutive "Excellent Housekeeping Awards". Newly renovated rooms, restaurant, bar and meeting space. Location, location, location! The BEST WESTERN PLUS Grosvenor Hotel offers all the amenities you need for business or pleasure! Restaurant, bar, business center, fitness center, seasonal outdoor pool, complimentary shuttle to SFO. PLEASE NOTE that our front entrance and porte cochere are currently under renovation and our entrance is located at the rear of the hotel. Thank you. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Ctrip TA, Agoda, Priceline, Ebookers, Travel Republic (UK), TravelUp, Traveltool, S.L.U., getaroom.com and HotelQuickly so you can book your Best Western Plus Grosvenor Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western South San Francisco
South San Francisco Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing