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Best Western Plus Grosvenor Airport Hotel
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Reviews (2,149)
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Reviewed 1 January 2014

The very best Best Western I've ever stayed at. Every employee had a great attitude and couldn't do enough to be of service. More than that it truly felt genuine. The facility was spotless, the restaurant and bar exceeded my expectations. For a major international airport hotel this the best price / value relationship you will find!

  • Stayed: December 2013, travelled as a couple
    • Value
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Review collected in partnership with Best Western
Thank Robert E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this reviewResponded 7 January 2014

Rober E - thank you so much for this great review! We pride ourselves on excellent customer service and I am very happy to read that you feel the same too! We are looking forward to your next stay! Happy New Year! Jim McGuire, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2013

This hotel provided clean and comfortable rooms. I stayed on a regular floor, not the "grosvenor" level. They had a decent, nice restaurant in the hotel. They provided breakfast-to-go for those departing for the airport before the buffet started. Overall this was a hotel with good service and good value.

  • Stayed: December 2013, travelled with family
    • Value
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Review collected in partnership with Best Western
Thank Angela R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2013

Stayed 2 nights while on transit. No regrets. Staff were really friendly and room was tidy and clean. Breakfast was hot and plentiful. What I liked was that it was conveniently located and easy to get to San Francisco and subsequently back to the airport. Free shuttle to/from airport is a plus.

Stayed: December 2013, travelled on business
2  Thank MichaelTay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2013

The hotel was very clean and friendly. The Staff went out of their way to assist us. We were taking a crusie and the hotel made sure that a carrier was made available to us. Also we had free parking for our car while on the cruise

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western
Thank Bryan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 December 2013

This hotel has been excellent for our stays when attending games at Candlestick park. The rooms are great, comfy bed, and excellent breakfast. There is an IHOP within walking distance and a McDonalds across the street for other meals, and a gas station right there. Easy access to 101 freeway

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Virginia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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