We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best Western Hotels always meet my expectations”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Best Western Plus Grosvenor Airport Hotel
Certificate of Excellence
GreenLeadersBronze level
Gurnee, United States
2 reviews
“Best Western Hotels always meet my expectations”
Reviewed 5 August 2014

We always book at best western whenever me or my family have trips within the US. The airport shuttle service for this particular hotel was the added reason why I chose it. Very convenient for me. Room was decent and bed was comfortable.

  • Stayed August 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Michelle T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review, 14 August 2014
Hi Michelle - thanks for your review! It is appreciated. Jim McGuire, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,975 reviews from our community

Traveller rating
    718
    771
    311
    109
    66
See reviews for
560
623
165
361
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (215)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Pomona, California, USA
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 August 2014

The Best Western PLUS Grosvenor Airport Hotel is a fantastic place to stay. It is affordable and meets the needs of families. Its location is convenient and it has something for everyone. The Elephant Bar has much to offer, Stephanie makes the place worthwhile.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Vivian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review, 14 August 2014
Hi Vivian! I will be sure to share your nice comments with Stephanie - we appreciate your feedback and look forward to your return! Jim McGuire, General Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, United States
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 August 2014

I booked two rooms and the price was quite fair considering the location. Everything was clean. The complimentary breakfast was one of the best I have seen and the hours of operation were very accommodating. The beds were comfortable however rooms with two beds only had double beds available. Its a tight squeeze if you are larger than petite. A queen and a double would have been a nice option.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Gery C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review, 14 August 2014
Hello Gery - thanks for your review and the "shout out" about our excellent breakfast! We always receive positive feedback on our food. We look forward to your next visit! Jim McGuire, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milano
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 August 2014 via mobile

Little rooms and suitable for more than two people. Personal questionable. I have stolen the suitcase in hallway the seventh floor and the cameras were not working. Prices too high for what you offer. I was not compensated nor found responsible for having lost my suitcase of enormous value. I do not recommend it to anyone especially if you have children given the unsavory people present at the hotel

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RRprincess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review, 14 August 2014
Hello again - thanks for posting. We again apologize about your missing suitcase that your group leader left unattended in the hallway. It's an unfortunate mistake that he left it all alone in the hallway. We have notice that your group will be returning again next year, so we thank you for that. We hope to see you again. Jim McGuire, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Myrtle Beach, South Carolina
Level 6 Contributor
122 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 2 August 2014

This is a complete service hotel within walking distance of the rental car building at SFO. For an early morning departure, it was the perfect location to check in, drop the rental car off, have a 'happy hour' cocktail, an enjoyable dinner, a good night's sleep, a good buffet breakfast, and a quick shuttle to the terminal in the morning. The price is right and all the services are in one place. All staffers were very friendly and helpful. Check-in and check-out took a couple of minutes. Unless there are drastic changes, we'll stay here every time we're travelling through.

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Jeff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review, 14 August 2014
Hello Majmacc and thanks so much for your nice review. We look forward to your return visit!
Jim McGuire, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chatham
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 August 2014

The staff and accommodations were great. Parking was the biggest issue, something needs to be done on this issue. The morning breakfast was very good and even the restaurant was reasonably priced with a good selection of food.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Donald R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review, 14 August 2014
Hello Donald and thanks for your comments. Sorry the parking situation was a little tight - we have been sold out a lot. Sorry for any inconvenience. I am happy you enjoyed your stay overall and we look forward to your return. Jim McGuire, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tulare
2 reviews
Reviewed 1 August 2014

Our stay was perfect John made sure we had a town car to go to and from the game he also helped us each day on what we were going to do and the easier way to do it. Jason was amazing and helped us a lot as well. The breakfast was outstanding room service was great. We actually missed everyone last night when we were at home. Thank you for making this the best stay we have ever had. Even maintenance was excellent

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nnpart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review, 14 August 2014
nnpart, thank you so much for your great review! John and Jason will be pleased to read this. We appreciate your feedback - please come back and visit us again soon! Jim McGuire, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near South San Francisco
2.5 mi away
Best Western Plus El Rancho Inn
1.1 mi away
Hilton Garden Inn San Francisco Airport North
Hilton Garden Inn San Francisco ...
#1 of 28 in South San Francisco
950 reviews
0.9 mi away
Hampton Inn San Francisco-Airport
Hampton Inn San Francisco-Airpor...
#2 of 28 in South San Francisco
820 reviews
Show Prices
Show Prices
Show Prices
1.1 mi away
Ramada Limited San Francisco Airport North
Ramada Limited San Francisco Air...
#5 of 28 in South San Francisco
933 reviews
0.1 mi away
Holiday Inn Express San Francisco Airport-North
Holiday Inn Express San Francisc...
#11 of 28 in South San Francisco
550 reviews
0.1 mi away
Quality Inn & Suites -- South San Francisco
Quality Inn & Suites -- South Sa...
#10 of 28 in South San Francisco
332 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Plus Grosvenor Airport Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plus Grosvenor Airport Hotel

Property: Best Western Plus Grosvenor Airport Hotel
Address: 380 S Airport Blvd, South San Francisco, CA 94080-6704
Phone Number:
Region: United States > California > South San Francisco
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in South San Francisco
#2 Best Value Hotel in South San Francisco
#3 Green Hotel in South San Francisco
#4 Romantic Hotel in South San Francisco
#5 Family Hotel in South San Francisco
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Best Western Plus Grosvenor Airport Hotel 3*
Number of rooms: 206
Official Description (provided by the hotel):
Recipient hotel of 3 Best Western "Director's Award" and 11 consecutive "Excellent Housekeeping Awards". Newly renovated rooms, restaurant, bar and meeting space. Location, location, location! The BEST WESTERN PLUS Grosvenor Hotel offers all the amenities you need for business or pleasure! Restaurant, bar, business center, fitness center, seasonal outdoor pool, complimentary shuttle to SFO. PLEASE NOTE that our front entrance and porte cochere are currently under renovation and our entrance is located at the rear of the hotel. Thank you. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Ctrip TA, Booking.com, Agoda, TripOnline SA, Ebookers, HotelQuickly, getaroom.com, Cancelon and Evoline ltd so you can book your Best Western Plus Grosvenor Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western South San Francisco
South San Francisco Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing