My complain is not much on the hotel , but on their shuttle bus. Me and several Hotel guests waited at the SFO Hotel Shuttle curb for an hour and a half in a cold night June 29th. These included guests from Travelodge, Grosvenors and Holiday Inn Express, and another hotel I can't remember. The shuttle, waited on one end of the curb, but did not even stop to see if there are other passengers waiting on the other side. Very poor service.
At theh otel, I was given a key that did not open the door, and I have to call them again and a maintenance guy came , and have to fix the lock before I can come in. That was a terrible travel experience considering I just arrived from a 14 hour flight.
- Official Description (provided by the hotel):
- The Holiday Inn Express San Francisco Airport North is centrally located just one mile north of San Francisco International Airport and minutes from San Francisco's world famous attractions and financial district. Complimentary amenities with each night's stay include a free hot morning breakfast buffet, free San Francisco International Airport and BART station shuttle service, free high-speed wired and wireless Internet access throughout the hotel, and free use of the hotel's 24 hour business center.The hotel also offers guests an expanded fitness room and whirlpool spa. In-room amenities in all of the the hotel's newly renovated oversized guestrooms include a luxury pillow-top mattress, 32" flat panel television, microwave/refrigerator, digital safe, cordless phone, two-line speakerphone with data-port and voice mail, iron/ironing board, coffeemaker, and a large 48" executive desk with an ergonomic chair. A coin-op guest laundry facility and ATM are also available on-site.Park Stay & Go Packages are available, which can include up to 14 days of covered parking beyond your actual stay at the hotel.San Francisco City, Alcatraz, and Napa Valley Room and Tour Packages are available, which include both accommodations and tour pick-up and drop-off services from and to the hotel. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express San Francisco Airport-North Hotel South San Francisco
- Holiday Inn South San Francisco
- South San Francisco Holiday Inn