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“Convenient for the airport... but otherwise average”

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Holiday Inn San Francisco - Intl Airport
GreenLeadersBronze level
Reviewed 26 October 2013

Yes, it's convenient to SFO with a shuttle bus that runs every 30 mins and no...there is not airport noise in the room. The lobby has been updated but this only really serves to highlight how tired the rest of the accommodation is. My room was a fair size but quite tired. Major 2 issues I had with this place was firstly the lack of sound proofing..I heard what was going on in the room next door and must say I didn't enjoy that...and 2nd..the price...after taxes I paid almost $300/night which I felt was not good value..I enjoyed much ,much better quality accommodation elsewhere in my 2 weeks in the US for mush less price. The hotel is next door to a convention centre and you cop a convention centre charge in the room rate as well...seems a bit steep. I'll avoid next time.

  • Stayed: October 2013, travelled on business
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1  Thank MA_JA_AUS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this reviewResponded 11 November 2013

Dear MA_JA_AUS,

Thank you for leaving us a review. I am glad to hear you like our convenient location. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry for any inconvenience the noise from the other room may have caused you during your stay and for the rates you encountered. We do value the comments we receive from our guests as these help us improve the quality and service that we offer. If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Zelyn N
Case Manager
IHGCare

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338 - 344 of 699 reviews

Reviewed 26 October 2013

This is the second time I stayed at this Holiday Inn, the room is spacious but the facility is getting old and needs remodeling very very soon. Some of the receptionists need further training so they can assist guests more professionally. Also, they should pay attention on providing more English newspaper despite the increase of Chinese speaking guests, as it ran out of it for the 2 days I stayed at the hotel.

Room Tip: Ask for the rooms facing the sea.
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  • Stayed: September 2013, travelled on business
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Thank DannyHS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnIntlArpt, Public Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this reviewResponded 28 October 2013

Dear Danny HS,

Thank you for leaving us a review as well as for returning to stay with us. We have recently upgraded our hotel lobby and are in the process of remodeling the rooms. Rest assured, there will be enough English newspapers on your next stay with us!

Sincerely,
Holiday Inn SFO International Airport

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Reviewed 24 October 2013

The hotel itself is just average. It's clean, affordable and 5 mins from the airport. (no airport noise though). The hotel restaurant is a Hoolihan's, but the food was just average too. The staff is what makes this hotel. Upon arrival, we discovered that housekeeping had turned on the heat in our room and left it blowing for hours. It was very hot and stuffy...not what you need after a 5 hour flight. I called the front desk to request a fan. I was told a technician would come up and investigate. He knocked on the door about 3 mins later, entered the room and immediately called back to the front desk for them to give us another room. He even offered to help us with our bags. Problem solved within 15 mins of arrival. My only real complaint on this hotel is the limited TV station selection with no station guide.

  • Stayed: October 2013, travelled with friends
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1  Thank Cheryl M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnIntlArpt, Public Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this reviewResponded 28 October 2013

Dear Cheryl M.,

Thank you for your review regarding your experience at our hotel. We take pride in our staff at the Holiday Inn SFO Airport and are glad that they were able to make your stay comfortable with us.

Sincerely,
Holiday Inn SFO Airport

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Reviewed 20 October 2013

Great Hotel for 1 or 2 nights before or after a long flight. Looking around the hotel you can tell they are making a serious attempt to get the place in condition . After reading some of the reviews I was concerned about the cleanliness and maintenance but it can easily be noticed they are making changes. Front desk was helpful by giving me complimentary razors after I left my razor at home. The onsite restaurant and Bar is a huge plus making it convenient for food and drinks since there is really nothing in walking distance.

  • Stayed: October 2013, travelled solo
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Thank Aaron S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnIntlArpt, Public Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this reviewResponded 28 October 2013

Dear Aaron S,

Thank you for leaving us a review. We are glad that you enjoyed your stay with us and noticed the upgrade we've recently made to the hotel. Will pass along your praises to our restaurant; Hoolihan's. Looking forward to your next trip to San Francisco.

Sincerely,

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Reviewed 16 October 2013

Dirty hallways, noisy water from other rooms... just not up to the quality of the other holiday inn's we have stayed at...the others were the express types... this one I would never go back to.. and the price was $30 more than the express... and to me I felt like I am staying in a old hotel.. very old hotel....

Room Tip: Go to the holiday inn express.. this one is not worth the money in my opinion.....
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  • Stayed: October 2013, travelled as a couple
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Thank marko122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnIntlArpt, Public Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this reviewResponded 17 October 2013

Dear marko122,

Thank you for your review. We apologize for the inconvenience caused during your stay. Issues raised have been duly noted and emphasized on our preventive maintenance program. Hopefully you will come back to better serve you.
Sincerely,
Holiday Inn SFO Airport

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Reviewed 9 October 2013

hotel was nice and clean, staff was very helpful with our bags and our other needs, very close to the airport, also convenient because they dropped us off straight to the pier for our cruise the next day, we just had to make arrangements with the driver.

Stayed: June 2013, travelled with family
Thank daniel b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnIntlArpt, Public Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this reviewResponded 10 October 2013

Dear daniel b.,
Thank you for your excellent review! Have a great time on your cruise to Alaska. Happy Travels.
Sincerely,
Holiday Inn SFO Airport

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Reviewed 1 October 2013

I don't normally review chain hotels, but this one was worth it. This Holiday Inn was reasonably priced for one weekend night when I had an early morning flight out of SFO. The lobby is large, beautiful and clean. The bed was very comfortable and the room very spacious, with amenities much nicer than I expected, all modern decor as well. Free airport shuttle every 30 minutes, arrived right on time and made the trip to the airport seamless. I will definitely stay here again.

  • Stayed: September 2013, travelled on business
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Thank Celie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnIntlArpt, Public Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this reviewResponded 4 October 2013

Dear Celia J.
Thank you for taking out time to review our hotel. We are glad our hotel and hospitality inspired you to leave us review. We offer multiple value-added services and are happy to know that they made your stay comfortable.
Looking forward to hosting you whenever your travels bring you to San Francisco.
Sincerely,
Holiday Inn SFO Airport

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Additional Information about Holiday Inn San Francisco - Intl Airport

Address: 275 S Airport Blvd, South San Francisco, CA 94080-6703
Phone Number:
Region: United States > California > South San Francisco
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in South San Francisco
Price Range: £89 - £279 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn San Francisco - Intl Airport 3*
Number of rooms: 224
Official Description (provided by the hotel):
The Holiday Inn San Francisco International Airport North is located in the birthplace of Biotech and ideally situated for travelers. It is adjacent to the South San Francisco Conference Center, just 1.5 Miles from the San Francisco International Airport, a short distance to DowntownSan Francisco, Less than 30 minutes from Silicon Valley, right off Highway 101, with easy access to Interstate 280 and 380. The hotel features 224 spacious rooms, a brand new lobby with marble floors, fireplace, and all accommodations are thoughtfully appointed with modern amenities such as Overnight Parking at $10.95 including tax, Free High Speed Internet Access,Free Airport Shuttle Service, and 24 Hour Fitness Room. Along with the South San Francisco Conference Center s 16,500 square feet of premium state-of-art Conference Facilities, we offer 6 additional rooms totaling 23,000 sq. Ft. Of Meeting Space. A friendly welcome awaits families and tourists at our hotel. We are located near many tourist attractions such as Fisherman s Wharf, Chinatown, Golden Gate Bridge, Harding Park Golf Course, SBC Park, home of the San Francisco Giants, Monster Park...Go 49ers!, Great America Amusement Park, and the Cow Palace. For business travelers, we are near Genentech, Amgen, Cell Genesys, and United Airlines Western Hub offices. ... more   less 
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Also Known As:
Holiday Inn San Francisco - Intl Airport Hotel South San Francisco
Holiday Inn San Francisco Airport
South San Francisco Holiday Inn
Holiday Inn South San Francisco

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