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“Nice enough”

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Holiday Inn San Francisco - Intl Airport
GreenLeadersBronze level
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Nice enough”
Reviewed 4 December 2013 via mobile

Rooms were ok and the lobby is really nice with a nice bar. Fitness room was a joke nearly every bit of equipment not working properly. Free breakfast would have been good as I have come to expect from holiday inn.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frogging
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnIntlArpt, Public Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review, 5 December 2013
Dear Frogging,
Thank you for leaving a review for you. We appreciate your time and feedback. We have passed along your compliments to our in-house lounge Houlihan's. Glad that you could enjoy it. Hope to see you on your next trip to San Francisco.
Regards,
Holiday Inn SFO Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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671 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (96)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
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English first
Waterbury, Vermont, United States
Level 5 Contributor
62 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 December 2013

Staff was friendly, bar was great, and so close to the San Francisco Airport. Rooms were clean, a really wide TV, and a very comfortable bed. All for under $100! It is also a cheap place to stay during Dream Force as you can take the BART into town and save a ton of money.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jed B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level 6 Contributor
101 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
Reviewed 18 November 2013

We stayed here for 2 nights in early November; it is very convenient if using the airport. We had come up HWY 1 from Monterey and had a slight problem navigating in, but from the 101 it was easy to find. Check-in was a snap, was recognized as a Platinum member and received a lovely goodie bag, the young lady overheard that it was my partners’ birthday that day and gave us another one. It is an older building but is very well maintained, nice and clean, as are the rooms. You need a keycard to access the elevator so it felt quite secure.

With the exception of the dining room, everyone working there was very courteous. Part of the issue in the dining room was breakfast, we had 3 different people wait on us and no one seemed to know if they were coming or going. I told the last waiter I wanted to charge to the room, he came back about 5 minutes later and said ‘it’s done’ with quite a huffy attitude (I didn’t even sign for it). On the other hand the server in the bar was very attentive and suggested a few of her favorite appetizers, that were very good, especially the flat bread with very good toppings. However the music was quit loud and hard to have a conversation.

Parking was great, there seemed ample and I was able to find a spot right by the entrance/exit every time.

The only issue really was the WIFI, it was extremely slow at all times, I had some work to do but if I needed to do a lot I think I would have been very frustrated.

Overall, it was well worth the price.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tailes2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, California
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 November 2013

I stayed at this hotel for 2 nights. The staff was friendly and the room decor was nice, although the drapes don't close. The only thing standing between you and a possible peeping tom is a thin, white curtain which is obviously see-through. I'm not sure who thought that one up, but I think they need to reconsider. The bed was hard, pillows were comfy. Toiletries are Bath and Body Works products which were nice. There is a hidden parking fee of $9.95/night which you pay for at the end of your stay. The internet was not working, which was unfortunate because I had emails to send out and had to go hunt for a Starbucks to be able to get internet access. At the end of my stay, I was given an envelope with my receipt only to find out it was someone else's, and had to go in to get the right one. It was an average stay.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LZ_02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnIntlArpt, Public Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review, 25 November 2013
Dear LZ_02,
Thank you for your review of the Holiday Inn San Francisco Airport. We are glad that you liked the staff and the room decor. We apologize for the inconvenience faced during your stay. Hopefully, you will give us another chance to host you in the future.
Sincerely,
Holiday Inn SFO Airport
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Draper, Utah, United States
Level 6 Contributor
107 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 15 November 2013

my view was inside of 50 rooms and their view was into mine, the location is shady, the rooms are very old and beat up. carpet was falling apart. there was some weird sticky goo on the walls. however the food was good downstairs.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chriscQ7435UL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review, 1 December 2013
Dear Chris C,

Thank you very much for taking the time to provide feedback on your stay. It is unfortunate to see the accommodations you received prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously. We have shared your comments with the staff and we’re confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we hope to have the pleasure of serving you again soon.

Sincerely,

Adrian D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 November 2013 via mobile

Stayed for two nights for a business trip and found this hotel to be just average. The staff was friendly and the room was spacious, but the internet was slow and the hotel is in need of some remodeling updates. Also the price was too high for the value, but San Fran prices always seem too high for me.

Stayed November 2013, travelled on business
Helpful?
Thank ClimbEveryTree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review, 29 November 2013
Dear ClimbEveryTree,

Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. i am pleased to know that you found our staff friendly and rooms spacious. On the other hand, I am sorry for the inconvenience the internet connection may have caused you. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. We hope to get the opportunity of welcoming you back in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us.

Sincerely,

Krysllin G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Anaheim Hills, Ca
Level 5 Contributor
69 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 12 November 2013

Based on reviews, sounds like the hotel has updated some rooms, but not others. I stayed in room 504 which was spacious and nicely furnished and appeared to be recently remodeled. I had a nonsmoking king room which included a desk, dresser, large sofa, good bedside lighting, HD tv with HBO, and free internet. Just steps from the San Francisco Conference Center. Houghlihan's restaurant in the hotel is decent. Negatives were a view of the parking lot from the room and very slow internet.

Room Tip: Room 504 on the top floor is recently updated.
See more room tips
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ski_dive_fiend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnIntlArpt, Public Relations Manager at Holiday Inn San Francisco - Intl Airport, responded to this review, 14 November 2013
Dear ski_dive_fiend,
Thank you for your review! We are glad that you enjoyed stay while at the Holiday Inn SFO Airport. As noted all our rooms are equipped with multiple value add amenities which makes every guest's stay a comfortable one. Hope to host you again in the future.
Sincerely,
Holiday Inn SFO Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn San Francisco - Intl Airport

Property: Holiday Inn San Francisco - Intl Airport
Address: 275 S Airport Blvd, South San Francisco, CA 94080-6703
Phone Number:
Region: United States > California > South San Francisco
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in South San Francisco
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn San Francisco - Intl Airport 3*
Number of rooms: 224
Official Description (provided by the hotel):
The Holiday Inn San Francisco International Airport North is located in the birthplace of Biotech and ideally situated for travelers. It is adjacent to the South San Francisco Conference Center, just 1.5 Miles from the San Francisco International Airport, a short distance to DowntownSan Francisco, Less than 30 minutes from Silicon Valley, right off Highway 101, with easy access to Interstate 280 and 380. The hotel features 224 spacious rooms, a brand new lobby with marble floors, fireplace, and all accommodations are thoughtfully appointed with modern amenities such as Overnight Parking at $10.95 including tax, Free High Speed Internet Access,Free Airport Shuttle Service, and 24 Hour Fitness Room. Along with the South San Francisco Conference Center s 16,500 square feet of premium state-of-art Conference Facilities, we offer 6 additional rooms totaling 23,000 sq. Ft. Of Meeting Space. A friendly welcome awaits families and tourists at our hotel. We are located near many tourist attractions such as Fisherman s Wharf, Chinatown, Golden Gate Bridge, Harding Park Golf Course, SBC Park, home of the San Francisco Giants, Monster Park...Go 49ers!, Great America Amusement Park, and the Cow Palace. For business travelers, we are near Genentech, Amgen, Cell Genesys, and United Airlines Western Hub offices. ... more   less 
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Also Known As:
Holiday Inn San Francisco - Intl Airport Hotel South San Francisco
Holiday Inn San Francisco Airport
South San Francisco Holiday Inn
Holiday Inn South San Francisco

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