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“Excellent service, room, and amenties”

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Hilton Garden Inn San Francisco Airport North
Certificate of Excellence
GreenLeadersSilver level
Oakton, United States
2 reviews
“Excellent service, room, and amenties”
5 of 5 bubbles Reviewed 18 April 2014

You will be happy to use HGI at San Francisco airport. It's not just a basic necessities kind of business stay. It is comfortable, dining options are great, as is the service--it is a nice place to stay, even for more than a night before catching a flight. However, the HVAC is efficient but loud (fan).

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ron N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua H, General Manager at Hilton Garden Inn San Francisco Airport North, responded to this review, 20 April 2014
Thank you for the great review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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910 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (96)
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English first
Stockholm, Sweden
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 17 April 2014

I'm very happy that I switched to this hotel since it was a last minute decision and I was not sure if I should have done it not. Great shuttle service from the airport from where you can easily get into the city. Excellent service from the staff. Used the business center and the laundry room and both worked without any issues. Breakfast was good for the price I paid. Nice big room with everything you need. The free internet was a big bonus being Hilton. I will definitely come back the next time I visit San Francisco.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Isgran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua H, General Manager at Hilton Garden Inn San Francisco Airport North, responded to this review, 20 April 2014
Thank you for the nice note!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Folsom, United States
1 review
3 of 5 bubbles Reviewed 17 April 2014

the hotel removed both the pool and hot tub. Crazy. Won't be coming back with the family for sure. The hotel location is ideal for flying in and out of SFO, especially for early morning flights with the family.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Bradley G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua H, General Manager at Hilton Garden Inn San Francisco Airport North, responded to this review, 20 April 2014
Thank you for staying with us while flying out of SFO.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warwick, New York
Level Contributor
79 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 16 April 2014

Stayed one night before we headed out of the airport. Room was clean and spacious. Check-in was fast and easy. Free parking and a few restaurants right down the road. A little airplane noise in the background but not enough to be bothersome. Room had a fridge, microwave and coffee station.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andersbeme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua H, General Manager at Hilton Garden Inn San Francisco Airport North, responded to this review, 20 April 2014
Thank you for staying with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, Nevada
Level Contributor
30 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 7 April 2014 via mobile

Stayed here two nights on gold points. Room was nice with micro, fridge, etc.
There's a nice breakfast with good waitstaff. The cook seemed overwhelmed so I ate the ready made which was more than ample.
I went into town before checking in. Got back on the Bart and got off at SFO. You go outside and call from the phone at number 4 I believe for public transport. It says air north not south if I recall but they answer promptly and pick up is every half hour I believe.
Not much around, tried the bakery close by, better off getting something in town to bring back to room.

Stayed January 2014, travelled on business
Helpful?
1 Thank sallyhess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua H, General Manager at Hilton Garden Inn San Francisco Airport North, responded to this review, 20 April 2014
Thank you for the feedback, I appreciate it! We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Victoria, Canada
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 2 April 2014

This hotel went beyond our expectations. From the arrival in the lobby, the staff and appointment of rooms was excellent. The rooms have adjustable softness beds after the new renovation. Kevin and his staff went beyond to make us comfortable after a combined air trip of 26 hours. It was almost midnight when we arrived and the restaurant was closed, however they offered to try and prepare us something from the kitchen supplies. We appreciated the offer but we were so tired. They provided some snacks to take to the room. The beds are very comfortable now and breakfast was excellent. I will stay here again and recommend this hotel to families, solos, couples and business. Extremely happy with all the upgrades.

Room Tip: No traffic noise and we stayed in an accessible room that was perfect for us. I believe that all new...
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Green Features: There are no throw away items here except coffee on the go cup. So very good in the green effect.
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BCCorky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua H, General Manager at Hilton Garden Inn San Francisco Airport North, responded to this review, 20 April 2014
Thank you for staying with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tustin, United States
1 review
5 of 5 bubbles Reviewed 30 March 2014

Everone is very friendly and helpful. The hotel rooms could use some updating, but they are clean and comfortable. The room service is inexpensive and you do not get charged expensive fees. The breakfast is good. Shuttle service timely and friendly.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Cynthia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joshua H, General Manager at Hilton Garden Inn San Francisco Airport North, responded to this review, 20 April 2014
Thank you for the great comment, we hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn San Francisco Airport North

Property: Hilton Garden Inn San Francisco Airport North
Address: 670 Gateway Boulevard, South San Francisco, CA 94080
Phone Number:
Region: United States > California > South San Francisco
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in South San Francisco
#2 Romantic Hotel in South San Francisco
#4 Business Hotel in South San Francisco
#4 Family Hotel in South San Francisco
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn San Francisco Airport North 3*
Number of rooms: 169
Official Description (provided by the hotel):
The Hilton Garden Inn San Francisco Airport North is conveniently located off highway 101, just two miles from San Francisco International Airport (SFO), and provides easy access north to San Francisco and south to Silicon Valley. Travelers appreciate the complimentary shuttle service to SFO airport, and the nearby BART and CalTrain stations that connect you to the area's top destinations including AT&T Park, the Cow Palace, and Candlestick Park. This hotel provides the service and amenities to make it one of the top San Francisco Airport hotels by offering renovated guest rooms with free WiFi, Hilton's signature Garden Sleep System(R) bedding, flat-screen HD TVs, and in-room microwaves and mini-fridges. Guests also appreciate the onsite restaurant, the Great American Grille, which serves up a delicious combination of American favorites for breakfast and dinner. The brand new meeting rooms also offer the perfect place to conduct your next San Francisco business meeting, and provide flexible meeting space with complimentary WiFi, state-of-the-art A/V equipment, and a maximum capacity of 100 people. Choose the newly-renovated Hilton Garden Inn San Francisco Airport North, and enjoy the terrific location with modern amenities. ... more   less 
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Also Known As:
Hilton Garden Hotel South San Francisco
Hilton South San Francisco
South San Francisco Hilton

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