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“Dated & in need of repair.”

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Comfort Inn & Suites San Francisco Airport North
Pennsylvania
2 reviews
“Dated & in need of repair.”
Reviewed 28 June 2009

This was a convenient place to stay with free shuttle to airport which was great. it stopped here. This room was not the cleanest, mold in the bathroom, stains on the bedspread, which is just uncalled for, pictures missing from walls, but the hardware was still there. It was very small for 4 adults, nowhere to put our luggage or move around. A man sitting in the lobby wouldn't let my husband alone while he was trying to check in, we're not sure who he was or why he was sitting in the lobby that late. The clerk didn't seem to care. As we found out on our 2 week, 5 hotel stay vacation, we will never stay in the comfort inns, none have been clean, they don't seem to take any pride in cleaniness or anything else. Oh, I forgot, we had to walk about a block to get to our room at the very end of the property in a not so nice area.

  • Stayed May 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sonlou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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558 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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South Carolina
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 June 2009

If you are just staying there for a night, waiting to catch a plane, it is fine, and the location is a plus. No frills. Rooms were comfortable and sufficient for our needs. I did notice that the shower fan did not work, but the room itself smelled clean and offered a quiet night's rest--all we wanted. Front desk staff was pleasant and helpful. There was a continental breakfast but we had to leave before it was served.

  • Stayed June 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank browniefrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redondo Beach, California
Level Contributor
264 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 17 June 2009

I was going home from a weekend visit to Sacramento 06/15/2009 on United (SMF-SFO, connection SFO-LAX). I was delayed at SMF due to 'ATC Closure' at SFO - Waited over two hours for the clearance to fly the short 85 mile flight. I arrived into SFO past 11pm, and missed my connecting flight to L.A. The nice folks at United rescheduled me for another flight the next morning and provided me with a hotel voucher for this particular property. The hotel shuttle from the middle island outside SFO Terminal was prompt as other travelers were provided similar vouchers. The shuttle ride got us to the hotel in under four mins, and once we arrived the desk clerk was effective in providing our room key. I got Room 236 facing the courtyard, and it had two King Beds (I was impressed). The only drawback is the hotel has exterior corridors, not interior corridors (my preference). Still, the room was very nice with a desk area, luggage rack and fridge with microwave oven. I only had the room for five hours, but I would have enjoyed it if provided a weekend stay. It's not a bad property, and while the nearby area was mostly industrial in nature, if you have a car the 101 can take you anywhere. It's a clean property, nothing fancy but practical. I didn't enjoy the courtyard spa. I woke up very early to get back to the airport, and the shuttle left every 20 minutes. I did have time to grab a lite bite from the breakfast bar, where you can make waffles. It was nicely stocked, and if I had time, I would have enjoyed it more. Overall, I would give this place a hefty four claws out of five. If only I had more time... You won't be disappointed staying here. Thanks, United for paying the bill. Peace - JG

  • Stayed June 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank goriajk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
so. ca
1 review
Reviewed 6 June 2009

I am single woman and was traveling alone. I checked in and was getting my bags out of my car when another guest at the hotel verbally assulted me at my car. He claimed to be bipolar and was screaming foul language at me. He was trying to keep me from moving away from my car and was extremely loud. I was able to make my way back to the office, but he was blocking me from getting in with a luggage rack. There were three hotel employees inside who were watching me and did not come out to help me, even though I was calling for them to help. I threaten to call the police and the man finally backed off and went into the office. He was screaming at them telling them how I upset him, then went back to his room. The employees said they knew the man was bipolar and had been having problems with him. They claimed they didn't help me because they thought I was with him!!! The police were called and they took the information, but since the man did not threaten me it did not seem like any action was going to be taken. I put my bags in my car and left. I would never, ever, stay there and would highly recommend that others think twice before staying where their safely is not a concern.

  • Liked — Nothing - it is not safe. The staff does not look out for the guests.
  • Disliked — It is not a safe place because of the staff- they do not look out for the guests.
  • Stayed June 2009, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Service
Helpful?
Thank oceanNM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VMae
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 April 2009

My friends and I found this hotel deliver services on a 5 start rating with a 3 star price.

The front desk and housekeeping services are superb all around. Staff is very cordial and accommodating.

The location is excellent for everything, very near SFO Airport, shopping centers, restaurants and downtown San Francisco. Can't ask for anything more!

The amenities in this hotel feel like you are staying in a 5 star hotel for the price we paid, definitely, par excellence.

The staff is very attentive to guest needs. They are there in an instant. Their breakfast is incredibly like close to being home...

I would extend my invitation to anyone looking for a 5 star hotel accommodation to experience this 3 star hotel. Felt the same except we paid cheaper!

  • Stayed March 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank VMae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kunming, yunnan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 April 2009

i have traveled and checked in on different hotels for so many years, booked my stay on 5 star to 3 star hotels and in comparison i really find this hotel to be comparable to a 5 star hotel in terms of services in these economic times.

the location is perfect, less than 5 minutes to sfo airport, the staff is very accommodating, manager and front desk is very courteous when i talked to them regarding some concerns, got immediate response.

the hotel amenities, such as internet access, hot jacuzzi, hdtv, and morning breakfast feels like you are in a 5 star hotel.

if you are looking for affordable, convenient location and 5 star accommodation for a reasonable price, I would highly recommend this hotel to anyone, anytime.

  • Stayed March 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank teddalvarez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Downey,CA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 April 2009

First night was nice. Not often do you find a hotel with 2 king size beds in them. Breakfast was also ok for a free meal.
Second night was was the worst we ever had.

Three couples in three rooms arrived and 1:30am, came in VERY LOUD. Doors and Cabinet doors being slamed, Their other friends pounding on their, Taliking and Laughing very loudly. I know it takes time to settle so i tried to ignore the noise. I waited until 2am We could not take it any more.

The front desk said they would take care of it. It was quite for 5 min and started all over again. To make a long story short I was up until 4:30am 8 calls to the front desk until problem was corrected.

The front desk even told me they called the police, It was a lie.

I will NEVER stay there again. Next time issues are not corrected like this I will call the police myself.

BTW the 3 couple looked to like gang members when we saw them the next morning. Very low class people

  • Stayed March 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ORS_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites San Francisco Airport North

Property: Comfort Inn & Suites San Francisco Airport North
Address: 121 E Grand Ave, South San Francisco, CA 94080-4800
Phone Number:
Region: United States > California > South San Francisco
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #16 of 29 Hotels in South San Francisco
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Comfort Inn & Suites San Francisco Airport North 2*
Number of rooms: 169
Official Description (provided by the hotel):
Come stay at the Comfort Inn & Suites San Francisco Airport North for your next business trip, family vacation or romantic retreat to South San Francisco.At our hotel near San Francisco Airport, enjoy our peaceful deluxe rooms, an array of modern services and features, friendly hospitality and value-added packages for the ultimate Bay Area escape. ... more   less 
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Also Known As:
Comfort Inn And Suites San Francisco Airport North
Comfort Inn & Suites San Francisco Airport North Hotel South San Francisco
Comfort Inn South San Francisco
South San Francisco Comfort Inn
Comfort Suites South San Francisco
South San Francisco Comfort Suites

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