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Reviewed 21 December 2016

This hotel has very friendly and accommodating staff. Pleased they have smoking rooms available. Wish that the spa and fitness rooms were open 24 hrs. Overall always a nice stay. Great breakfast! Comfy clean rooms.

Date of stay: December 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank pamelamW1863QF
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ThomasHuerta, Front Office Manager at Best Western Plus Heritage Inn, responded to this reviewResponded 24 December 2016

Thank you so much for the great review! Our breakfast staff will be pleased to hear that their hard work will not go unnoticed. Unfortunately we do have to place certain time restrictions on parts of the facility for guest safety but if you decide to stay again in the future, please talk to our front desk about what we can do to improve your experience and make it a complete 5-star stay. We hope to have you back soon!

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Reviewed 16 December 2016

We spent only one night but it was a good one. The room was clean and comfortable. The staff at the front desk were really friendly and helpful. Free glass of wine or beer at the end of the travel day was appreciated. Breakfast- free! -was amazing. My only request would be for the hotel to consider using less disposable paper and plastic products in the rooms and at the breakfast (I am a super recycler). Great stay for a great price!

Date of stay: December 2016
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank nzeeski
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ThomasHuerta, Front Office Manager at Best Western Plus Heritage Inn, responded to this reviewResponded 24 December 2016

Thank you so much for writing such a helpful and positive review! All of those extra amenities and perks like the free welcome drink and breakfast buffet are there to create a 5-star experience and I'm glad you got to enjoy them. Your review is also very constructive in requesting a more "green" experience from our hotel. As a Best Western Hotel and also a member of the Heritage Hotel Group, guest feedback like this is essential for moving forward and anticipating how to make every stay as positive as yours was. Thank you again!

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Reviewed 11 December 2016

Big hotel three of them. All the amenities worked and the room was perfect! Breakfast was great I couldn't believe how much food they had. They have a conference room upstairs where they were having a baby shower, good atmosphere

Date of stay: December 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank dharrell04 H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ThomasHuerta, Front Office Manager at Best Western Plus Heritage Inn, responded to this reviewResponded 15 December 2016

Thank you so much for the flattering review! We do try to create a welcoming and friendly atmosphere at our hotel and I'm glad you enjoyed it. Please come back and see us again so we can provide another memorable experience!

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Reviewed 6 December 2016

Traveling 5 with easy on and off. The property is a little tired but the staff made for a good stay. The grounds are well kept with an eye on safety for clients. Clean enough, beds Okay, breakfast was good! Thank you Maria for a good send off with your breakfast.

Date of stay: December 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank 828SusanM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ThomasHuerta, Front Office Manager at Best Western Plus Heritage Inn, responded to this reviewResponded 15 December 2016

I wanted to thank you for writing about your experience. Our staff works very hard to create an exceptional experience from start to finish. I hope that you can return in the future for a great stay!

PS- I told Maria that she made a special impression on your stay and she was thrilled!

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Reviewed 4 December 2016

Kim checked us in and was very kind and helpful. Great room.....large, clean.
Kim told us where we could get wine and after a long drive I really wanted a glass of wine . Room was well appointed ..large fridge, microwave, iron, hairdryer.

Date of stay: November 2016
Trip type: Travelled with friends
1  Thank Pat S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ThomasHuerta, Front Office Manager at Best Western Plus Heritage Inn, responded to this reviewResponded 15 December 2016

Thank you very much for taking time out of your day to write about your stay with us! Sometimes I think it's the little things that count so I'm glad that our complimentary welcome drink was well received! Please come back and stay with us any time so we can provide another great stay.

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