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“Clean and Flawless”

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Hampton Inn and Suites Suisun City Waterfront
Ranked #1 of 1 Hotels in Suisun City
Certificate of Excellence
Reviewed 13 June 2014

I know, how is a Hampton Inn & Suites flawless? How about friendly, efficient check-in, a guidebook to all the restaurants/events in the area with a discount card, large and wide flat screen with every channel imaginable, questions answered via phone by desk staff that is very busy but always effectively multi-tasking. Great business center, very clean room, great, fresh breakfast with eggs, chicken sausage, fruit, etc. On departure, I left valuables in the room and Teresa was amazing in tracking it down. Location is on the waterfront and just off the 12 freeway. My perfect location now for East Bay business or wine tasting trip!

Room Tip: An upgrade to a suite is nice...water views also a plus!
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  • Stayed: June 2014, travelled on business
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Thank Hotelguru01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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423 - 429 of 653 reviews

Reviewed 11 June 2014

This location is nearly new and is centrally located and we always stay here when visiting family here. The property & rooms are always very clean and organized. The staff is friendly and helpful - they have gone out of the way to make my stay comfortable and pleasant. The rooms are quiet and the beds comfortable.. Our go-to place.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Hampton
Thank Daan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2014

Good, clean hotel about 15 miles from Napa. Reasonably priced compared to the hotel in the valley. Breakfast was good. Staff was extremely nice and professional. Close to the Jelly Belly factory in Fairfield. Not a huge selection of restaurants nearby, but many in Fairfield which is close.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Hampton
Thank Jack L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

I really hate to give this property a 4 rating, however the breakfast area was just so chaotic and messy, that I wanted to make sure this gets the attention it needs.

First the positives:

The front desk staff was EXCEPTIONALLY nice and accommodating. We checked in early, and she make every attempt to find us rooms that were ready. The property is clean and well-appointed, and follows the standard Hampton format with a lobby/breakfast area, business center, food shop, pool, etc. Rooms are well-appointed and immaculate. Bathrooms only feature a walk-in shower, so if a bath tub is on your "must" list, please be aware of this.

Now for the breakfast. Granted it was Memorial Day weekend and TONS of families were staying here, the breakfast area was complete chaos. I do believe the hostesses were doing everything in their power to keep it running smoothly, the floors and table tops were sticky with syrup, and the food items were not replenished in a timely manner. Coffee replenishment was also slow to come out.

Overall, I would suggest this property.

Room Tip: They do have rooms with a water view, however I did not opt for that upgrade.
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  • Stayed: May 2014, travelled with friends
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1  Thank jbliv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2014

This hotel is conveniently located with access to I-80 for travel to Sacramento or the Bay area. My room was very quiet and had a beautiful view of the waterfront park area. The gym was well equipped and very clean. I will definitely stay here again when I am in the area.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Hampton
1  Thank Angelika G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2014

In the past several years, we have made this our Fairfield/Suisun stop over. It doesn't have high-end amenities, but we aren't there for a vacation. The hotel is close to many points of interest, including the city of Suisun and the Wild Life Rescue Center and the Peytonia Slough Ecological Preserve, the historic Kit House, and Rush Ranch. The waterfront promenade is a great opportunity for a brisk morning walk. Because of the history of this area and the location of the hotel, we will continue to stay here when we are in the area. Staff is cheerful and always ready to be helpful. The convenient "quick" breakfast is always an adventure, but it doesn't disappoint and the coffee is always good and hot!

Room Tip: Ask for the rooms facing the water.
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  • Stayed: May 2014, travelled as a couple
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Thank FoggyMonday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2014

I stayed here.this is the second time and the last. First of all both times ive stayed here. They give me the price of 149.00 . Then in the morning to my surprise both times i got chared 30 dollars more on the receipt they slipped under the door in the morning..it doesnt say for what..they didnt take my AAA. And couldnt rent movies.from the t.v. plus they charge more to look at the bay..which stinks not to mention. Plus the woman at the front desk i did not care for..she was not friendly at all. Im not giving my business to this place more

  • Stayed: May 2014
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1  Thank hairsf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SuisunCare, General Manager at Hampton Inn and Suites Suisun City Waterfront, responded to this reviewResponded 19 May 2014

We apologize for the quality of services you received during your recent stay with us and for experiencing a billing issue. Perhaps it was the 10% occupancy tax that you are referring to? Feel free to reach out to me so we can discuss the matter further. Although we do not have the ability to rent movies from the guest rooms, we do have DirecTV Residential Experience, featuring over 100+ channels with 60 of them in HD. In the future, DirecTV does plan to add movies that can be ordered and charged to your room. I hope you will consider staying with us again the next time you return to the area for a more positive outcome. Kind Regards, Teresa Muniaerts 707-429-0900

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Additional Information about Hampton Inn and Suites Suisun City Waterfront

Address: 2 Harbor Ctr, Suisun City, CA 94585-2492
Phone Number:
Region: United States > California > Suisun City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Suisun City
Price Range: £84 - £133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Suisun City Waterfront 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
The Hampton Inn and Suites Suisun City Waterfront hotel is 100% non-smoking and conveniently located near Fairfield, 2 miles off I-80 (in between San Francisco and Sacramento, CA) with excellent views of the Suisun City Waterfront (adjacent to our hotel). Enjoy free breakfast, free WiFi, an outdoor pool & whirlpool spa, on-site fitness room, business center, children's playground, Clean and fresh Hampton beds(R), on-site snack shop, multi-lingual staff, two meeting rooms, and free parking. ... more   less 
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Also Known As:
Hampton Inn & Suites Suisun City Waterfront Hotel Suisun City

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