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Wild Palms Hotel - a Joie de Vivre Hotel
Ranked #2 of 33 Hotels in Sunnyvale
Certificate of Excellence
Grants Pass, Oregon
2 reviews
“Beautiful”
Reviewed 22 July 2013

I can't say enough to compliment this hotel. The ambience, the nice breakfast, the open air lobby, the friendly staff, the beautiful pool area, the pet friendly atmosphere and on and on. It is sad that their website does not show any of the beautiful murals that adorn the complex throughout.

Room Tip: I am not sure I would want one whose window open onto the dog area, even tho it is kept clean by the...
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  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 38Alan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rld9, General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review, 23 July 2013
Excellent idea regarding putting photo's of the murals on the website. Thank you for all your wonderful comments and the 5 stars. I am really happy you had a beautiful experience at our hotel.

Thank you,

Robin Donovan

General Manager
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832 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (203)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
West Hollywood, California
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 July 2013

First, the good news: The Joie de Vivre folks did a swell job at taking an ugly old '60s motel - for a 2-story property, this place is quite sprawling - and with a lick of paint and some island themed decor, turned it into a cute little place. Well done. Service was friendly, the free breakfast buffet was substantial (if nothing spectacular), and the free WiFi was fast. We stayed in a quiet room in the back, but take note: the walls and door are not by any means sound proof.

Now for the bad news... 99% of American hotels have extra-thick curtains for their windows, in order to block out all outside light when desired. But Wild Palms, in keeping with its island theme, has wooden venetian blinds that, even when shut tightly, still let in quite a bit of light (streetlights at night, sunlight in the daytime). We were awakened by the dawn both mornings. We would have rather had an extra couple of hours of shuteye, thank you very much!

Obviously if the above doesn't matter to you, then Wild Palms is a great bet. But if you are a late riser, or just can't sleep at night unless your room is pitch black, then look elsewhere for accommodation. (The Domain Hotel, also in Sunnyvale and also run by the Joie de Vivre people, is a good alternative.)

One final quibble: I went to use the (tiny) pool for a swim on Saturday morning, but there was a pool cleaner out there pouring in chlorine and scrubbing the whole thing! Seriously, Wild Palms management, can't you schedule your routine pool cleaning for a time when guests are less likely to use the pool, such as Monday afternoon?

Room Tip: If you want quiet, you can ask for a room facing the garden, but it will cost you more. Rooms facing...
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank forcor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rld9, General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review, 22 July 2013
Thank you for the feedback regarding the blinds and pools. You make a really valid point. I will talk to the maintenance team about doing the cleaning early in the AM, before the pool is open. We are sold out almost every Monday-Thursday year round and during the summer we are sold out almost every day! I agree with the blinds, the wooden style goes with the theme, but doesn't always help with the black out. I will see if there is something we can do about it. I'm pleased overall the team took good care of you and you enjoyed your stay. We love that you are JDV cheerleaders!

Best to you,

Robin Donovan

General Manager
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Prosper, Texas
1 review
Reviewed 19 July 2013

This boutique hotel has a charming atmosphere from the cabanas in the pool area to the open-air lobby to their canopied beds in the rooms. The staff was exceptional in their ability to help suggest local sites, restaurants, or whatever was needed. The mornings were filled with the most cheerful employees greeting each person and creating a lovely environment to enjoy a cup of coffee or a full blown breakfast. We had a wonderful experience!

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keri L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rld9, General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review, 22 July 2013
Thank you , we like to think we are a beautiful oasis in Sunnyvale too! Thank you for the excellent feedback and I will thank the staff providing you with great service.

Robin Donovan

General Manager
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Shanghai, China
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 July 2013

This is the best hotel I ever stayed during my past trip during which I stayed in around 7 different hotels. Room is clean, free WIFI is really fast, free breakfast quality is OK and has adequate choices, staff is helpful and friendly.

By the way, I just cannot understand why almost all the hotels(except 4/5 stars) in USA have such bad air conditioning - this kind of air conditioning is really out of date in China for more than 20 years now.

Room Tip: I think all rooms are OK. Probably the best rooms are those facing the pool.
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bgao_bgao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rld9, General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review, 23 July 2013
That is a great compliment that we were the best of the 7 hotel stays during your trip. Thank you very much! Your comment regarding the heat/ac units in the states is interesting. I think it is because of the age of most of the buildings and how they were built. Most were not built with central air or heat and they can't be converted without tearing down the buildings. The good news is we are updating our units with the most efficient units we can.

Thank you and have a great day.

Robin Donovan

General Manager
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Madrid, Spain
Level Contributor
129 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
Reviewed 10 July 2013

This will be a short review: Any hotel that has a fake thermostat control panel on the wall that does nothing to change the temp of the room can get a max of 2 stars in my book. So I guess that, all things considered, this hotel is not that bad for a place that has a fake thermostat on the wall.

Room Tip: Try to find one with a real thermostat.
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  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelfiend_30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rld9, General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review, 10 July 2013
I am so sorry about your thermostat, it is not fake, but broken or not connected. The ac/heat units in the walls can be controlled by the thermostat when they are properly installed. I am sorry to say but it looks like the maintenance team did not do this in your room. There is no excuse for them not connecting it up when they installed the new unit. I truly apologize for this mistake. I will follow up with the team to make sure this doesn't happen again.

Robin Donovan

General Manager
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Draper, Utah
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 9 July 2013

I used a Groupon for a stay of 3 nights while attending a family members college graduation in San Jose, CA. This was an excellent value - just did not have a lot of time to enjoy what the hotel had to offer during our busy Graduation/Memorial Day weekend.

The staff were very nice, fresh apples were always available (a nice touch!), and the buffet breakfast offered quite a range of choices. It appears as though the rooms have been refurbished with a unique style, they are quite large and very clean.

The Wild Palms is a good 'central' location if you are visiting the San Jose and/or San Francisco area and the value can not be beat. A great deal for families.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sheri S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rld9, General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review, 11 July 2013
Congratulations to the graduate! I'm happy that we could add to the celebration and the team took wonderful care of you. Thank you for the fantastic comments and we hope to see you again.

Best,

Robin Donovan

General Manager
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california
2 reviews
Reviewed 8 July 2013

Enjoyed an overnight in this charming hotel, which is well located for Silicon Valley, and also worked well for my non-business related stay. Staff greeted me by name throughout the stay and accommodated my needs as they arose. Room was quiet, bed comfortable and generally clean.
This was a pet friendly accommodation with a nice lawn, bags and trash can conveniently located. Breakfast was excellent -- eggs, bacon, hot oatmeal, fresh fruit, bagels, cereal and coffees and teas. Although the area was rather crowded, and the food eaten up quickly, there were several servers who were attending the area, frequently clearing tables and resupplying food bins.

This is not an upscale hotel; but serves my needs in a warm and friendly way. I am looking forward to my next visit!

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beaulaCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rld9, General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this review, 10 July 2013
It looks like you really enjoyed yourself and thank you so much for the amazing comments! I love that I can share these great comments with the staff, especially the part about using your name. We hope to treat everyone like family when they are here and it looks like the team did a great job.

Come again and thank you!

Robin Donovan

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wild Palms Hotel - a Joie de Vivre Hotel

Property: Wild Palms Hotel - a Joie de Vivre Hotel
Address: 910 E Fremont Ave, Sunnyvale, CA 94087-3702
Phone Number:
Region: United States > California > Sunnyvale
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Sunnyvale
#2 Family Hotel in Sunnyvale
#4 Business Hotel in Sunnyvale
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Wild Palms Hotel - a Joie de Vivre Hotel 3*
Number of rooms: 208
Reservation Options:
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