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“Gives more than expected”

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Wild Palms Hotel - a Joie de Vivre Hotel
Ranked #2 of 33 Hotels in Sunnyvale
Reviewed 18 August 2014

This spruced up hotel is typical of most of my experiences with the Joie de Vivre chain. I usually stay at Domain which is just down the street but that was sold out. I was able to get a decent rate at Wild Palms and figured that I should give it a try.

As most of the reviewers said, this has the feel of a motel from the outside but is much improved on the inside. The arrangement of the hotel is the typical 2 story with open corridors that you will find at some of the older motel 6. However, they have done a lot to make it feel very different with a great paint job and nicely appointed rooms.

The rooms are not particularly big but they are comfortable and the AC was really quiet in my room. Everything was clean!! The bed was comfortable and so were the pillows. Free wifi that actually works quickly is a plus. The only negative is the walls were thin so I had a heavy footed neighbor above me and another noisy neighbor next to me. Fortunately, both of them went to bed before midnight so I didn't have to hear them all night.

Breakfast was quite amazing with a nice mix and the staff was extremely friendly and helpful. I would certainly recommend this hotel. Just overlook the outside and you will be in for a surprise.

Room Tip: I suggest asking for a room on the 2nd floor. You won't have to deal with heavy footed neighbor...
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  • Stayed: August 2014, travelled on business
    • Value
    • Rooms
    • Service
Thank SANsna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rld9, General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this reviewResponded 19 August 2014

Thank you so much for your positive feedback! I am especially pleased to see that while your initial impression was muted, we were able to exceed your expectations through our friendly service. We hope that the next time you are traveling you are able to stay with us and allow us an opportunity to garner that 5th star! Cheers!

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Reviewed 14 August 2014

The Wild Palms location was good, the pool and hot tub were nice, and the breakfast was excellent with many different food choices. Everything was clean and the grounds were very nice.
We booked this hotel and received a very good rate compared to what other hotels in the area were going for. I believe though that the rooms that are reserved at the lower rate are located in less than desirable areas of the hotel. The hotel has heavy metal gates that require a card key to gain access to the rooms and one of these gates was located right next to our room. It slammed shut many times throughout the night as people came in at all hours, and it wasn't a very restful night. The stairs to the second floor were also located next to our room and it was noisy when people dragged their luggage up the stairs. I was given the choice of this room or another room at check-in, but the other room was located next to a busy street, so I chose this one because the clerk said it was the better of the two. The only other complaint is that the window blind in the room did not keep out the morning sunshine, and the room was very small. The front desk staff was friendly and professional.

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank micki4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rld9, General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this reviewResponded 17 August 2014

Thank you so much for your feedback. I am pleased to see that your stay was overall an enjoyable one. We hope that you are able to come back to stay with us soon and have a quieter more restful stay. Please don't hesitate to let us know if there are any details we can attend to to ensure your next stay exceeds your expectations!

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Reviewed 14 August 2014

Perfect little getaway for my husband and I. As with the other Joie de Vivre hotels, Wild Palms has awesome service. Front desk is always friendly, knowledgeable and very accommodating. Love the decor and ambiance. Pool area is well-maintained. Free breakfast better than most. It was a little crowded, but we always bring it back to our room anyway. Wild Palms is a fantastic bargain and one of our favorite "secret" spots!

  • Stayed: August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank LaurenAubrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rld9, General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this reviewResponded 19 August 2014

Thank you so much for your positive 5 star review! We are thrilled to see that you enjoyed our property not just for the ambiance, but for the exceptional service you experienced at the front desk. We hope that you are able to join us again soon for another romantic getaway, and until then... Cheers!

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Reviewed 13 August 2014

This was our second time staying at the Wild Palms hotel while in Silicon Valley. The hotel is situated near many companies and attractions. Do not be deterred by the outer appearance; the front lobby feels like a resort and is open to the outdoors, just like many tropical/Mediterranean-style resorts, and gives the hotel a remarkably refreshing vibe. The rooms themselves are well decorated and appointed with canopy beds, and extremely clean with nice toiletries in the bathroom. The complimentary hot breakfast buffet is delicious (with third wave / fair trade organic coffee) with plenty of food available well into late morning. There is also ample outdoor parking available surrounding the hotel (you can access your car anytime). All this, for a very reasonable price. The front desk staff was extremely helpful and attentive when we arrived which we appreciated as we were very tired. They even encouraged us to choose our own room location (first or second floor etc.). Overall, the Wild Palms Hotel always stands out from other motels/hotels from our trips to California, as it is so reasonable, yet well decorated, with great service, and with an excellent location.

Room Tip: Second floor is more private
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Allison T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rld9, General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this reviewResponded 14 August 2014

Thank you for your outstandingly positive review. I am so happy to see that we not only exceeded your expectations but that we were able to have you back for your second stay! We hope that it is the second of many trips to stay with us! Cheers!

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Reviewed 13 August 2014

This is a 2.5 star motel, which disguises itself as a "boutique" 3 stars. What make it boutique? Not the size (except if Walmart is a boutique - which means "small hop" in French). Well maybe they meant the size of the rooms - yes, these are small.

On the positive note they have a nice, multicultural breakfast, nice bedding and the décor is also nice. It's a good experience, if you come with right expectations.

Room Tip: avoid rooms next to their noisy air-con units above the breakfast space.
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  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Carlos T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rld9, General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this reviewResponded 14 August 2014

Thank you for your feedback. We hope that you are able to join us again, so that we may demonstrate the spirit of Joie de Vivre more fully over the course of your visit. Safe travels!

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Reviewed 12 August 2014 via mobile

Our stay, from the arrival to the front desk to opening the door to our room was great. Nice and comfortable. Family friendly. Just amazing. The pool looked refreshing even tho I didn't jump in. The workers were super friendly. The front desk was informative and even let me decide on my own room away from the city traffic noise!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank ryan t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rld9, General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this reviewResponded 13 August 2014

Thank you so much for your positive review! We are happy to see that you enjoyed your stay and would hope the same level of exceptional service is present on your next! Let us know of any details we can attend to to ensure another wonderful stay, and hopefully a 5 star review!

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Reviewed 10 August 2014 via mobile

We had an excellent overnight stay at the Wild Palms. The kids loved the pool, which was relaxingly quiet and had a few nice cabanas poolside. The staff was incredibly friendly and the complimentary breakfast was good. Our room was spacious and comfortable. We will be back.

Stayed: August 2014
Thank KevinInCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rld9, General Manager at Wild Palms Hotel - a Joie de Vivre Hotel, responded to this reviewResponded 13 August 2014

I am pleased to see that the service exceeded your expectations, and thank you so much for your positive 5 star review! If you are in the area again, please look us up and we would gladly have your next stay equal or exceed the quality of your last! Warm Regards!

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Additional Information about Wild Palms Hotel - a Joie de Vivre Hotel

Address: 910 E Fremont Ave, Sunnyvale, CA 94087-3702
Phone Number:
Region: United States > California > Sunnyvale
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Sunnyvale
#2 Family Hotel in Sunnyvale
#4 Business Hotel in Sunnyvale
Price Range: £84 - £287 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wild Palms Hotel - a Joie de Vivre Hotel 3*
Number of rooms: 208
Reservation Options:
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Also Known As:
Wild Palms Hotel

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