I wrote a 4 star review on this place last summer. I had a couple of complaints that I reported to customer service via the Motel 6 web site. One issue was very slow internet access that was continuously dropping. The other complaint was every time the washing machine in the laundry room emptied, the water went on the floor. I don't complain about problems that don't exist. Customer Service at Motel 6 sent me a voucher for a free night stay. So, I am back in the area this week and I had a confirmed reservation for tonight guaranteed by my credit card. Upon arrival I was told I could no longer stay at this location as I was "blocked".. I will have a discussion with the manager when he gets in tomorrow morning, but this is outrageous. Blocking someone from a location simply because they had valid complaints?
- Official Description (provided by the hotel):
- Motel 6 Sunnyvale North is a non-smoking property. Restaurants are nearby. Paramount's Great America amusement park and the Shoreline Amphitheatre are minutes away. Enjoy our modern rooms and outdoor pool. Wi-Fi is available in all rooms for a fee. ... more less
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- Also Known As:
- Motel 6 Sunnyvale North Hotel Sunnyvale
- Motel Six Sunnyvale
- Sunnyvale Motel Six
- Sunnyvale Motel 6