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“Not the worst...would stay again if I had to...”

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Quality Inn Civic Center
Ranked #27 of 33 Hotels in Sunnyvale
Reviewed 15 January 2014 via mobile

Average hotel...here for work and literally everything was booked. I will say they have very nice staff and they seem to try. We got here and our room smelled like smoke. We went back to the front desk and it was fixed immediately. He even walked us to the front desk to make sure we were okay with it.

Stayed: January 2014, travelled on business
Thank morgharpnich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (27)
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6 - 12 of 27 reviews

Reviewed 14 January 2014

Needed to charge phone and e-books, also to use laptop and wife's CPAC machine. Had to unplug all the lights since the room had limited outlets. Also unplug hairdryer to put phones in bathroom. Regarding the bathroom - the toilet paper holder is 47" from the toilet - arms are not that long - bathtub unsat!. Mattress was very lumpy. Room needs to be remodeled. Breakfast bacon, bacon, bacon and if you can wait you can make a waffle - if line not too long. In general an old motel that needs work.

  • Stayed: January 2014, travelled as a couple
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Thank travelsbyrail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2013

Room & bath look OK at a first glance: in a good condition overall (other than a door lock that was assembled the opposite way...), breakfast is decent & staff very nice.
The issue is the smell... had an extremely strong (choking) smell of mold.
You will enjoy this hotel, as long as you have no sense of smell.
If your nose does work properly, I'd suggest you look for an alternative location, as the very strong smell of mold will choke you (and that's after changing my room to a "less smelly" one...
Other issues: Need to be a weightlifter to be able to open & close the window; No laundry machine available

Room Tip: If your olfaction (smell sense) does work properly, I'd suggest you look for an alternative loca...
  • Stayed: October 2013, travelled on business
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Thank Avi885
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2013

Traveling on business, my client booked me into the Sunnyvale Comfort Inn. For this chain, this is NOT one of the better properties in which I have stayed. Not overly clean, either in the common areas or rooms, but neither was it so bad that I opted out of staying - dingy rather than filthy...
Nice "office" area in the room. Good bed. Front desk staff was consistently vapid, regardless of the shift. Suggest taking the stairs - elevator made some rather alarming noises. It was an adequate place to stay on business, but I would certainly try another venue for the money - suspect one can do better...

  • Stayed: July 2013, travelled on business
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Thank JudyTheGypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2013

We stayed here after the problems with motel 6, when I called to ask about reservations, the person on the line gave us a great price after telling him we were in town for a funeral. We asked if we could bring our suitcases by around 11 AM and leave it at front desk as we needed to be at the funeral home for finale plans. When we arrived, they had the room ready. Did not charge us ahead of time for all nights stayed.

Breakfast was OK, we found the bacon a little under cooked, but stuck it in the micro and got it to our liking. Fresh fruit and waffles along with hard boiled eggs and some pastries and cereal was a great start to our morning. Made for our cost a little less for the day also. The bed was fine, the pillows were small little cubes and not really big enough for the bed.

We accidentally left our phone charger head on the base and they state they could not find it. Our loss the housekeepers gain. That is the only criticize I have other then the bed. They have recently remodeled so the pictures shown by another traveler are incorrect. The place was clean and well cared for, at the least the room we stayed in was.

Room Tip: Stay on the third floor if you can, you won't hear the pitter patter of footsteps.
  • Stayed: August 2013, travelled with friends
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Thank Stephanie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2013

Received great service and great rate for several weeks stay. Front Desk and Housekeeping service was great. The only problems were that they did not get NBC on their TV and their guest internet and printer in the lobby did not work. Asked about it and found out they did not subscribe to it with their TV service. Amazing that a hotel today would not carry a major station like NBC.

Room Tip: Choose a room facing the front parking lot - better view.
  • Stayed: November 2012, travelled on business
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1  Thank Dolores B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2013

I paid in advance on (2) rooms to lock in a better rate. Upon checking in. My buddy requested that he pay for a room on his charge card. And they said they would credit my card back for (1) room. Well they did NOT credit my card. And then they did CHARGED my buddy's card for the same room. So with that being said. The room was paid twice for the same nite.
Problems
• Room Key did not work when we got back late. (NO ALCOHOL WAS THERE TO EFFECT MY JUDGEMENT UPON OPENING THE DOOR) !!!
• Computer next to Lobby front doors had No Internet to check emails...
• No Creatures were harmed when a 8 legged 1.5 inches long "Harry Spider" was captured with (1) of those clear dixie cups in the room...
• I can not hold management responsible for the bacon being as hard as wood because of there culture does not eat pork...
Shall I need to "Say More"...
Fuelish

Room Tip: If you want to stress out about the 8 legged creatures and not get some sleep you deserve please pi...
  • Stayed: February 2013, travelled on business
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Thank FuelishSpectator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn Civic Center

Address: 852 W El Camino Real, Sunnyvale, CA 94087-1153
Phone Number:
Region: United States > California > Sunnyvale
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #27 of 33 Hotels in Sunnyvale
Price Range: £95 - £261 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn Civic Center 2*
Number of rooms: 59
Reservation Options:
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Also Known As:
Quality Inn Sunnyvale

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