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“Ok, but not great” 3 of 5 bubbles
Review of Days Inn & Suites Sunnyvale

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Days Inn & Suites Sunnyvale
Ranked #25 of 33 Hotels in Sunnyvale
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306 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
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English first
Sandwich, Illinois
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 16 May 2014

We had booked a room with a double bed we were tired from traveling checked in at the desk and the guy (owner I think ) was rather rude told us you have two beds, we had booked through Expedia and he wasn't happy about that when we got to the room it was very dark with energy saving bulbs we had to turn on every light to see what we were doing the bathroom didn't even have a bulb in the light socket asked to have one put in two days passed no light bulb, the bed covers were really needing a good wash, overall we would never stay or recommend this hotel to anyone.

  • Stayed May 2014, travelled with family
    • 2 of 5 bubbles
    • 3 of 5 bubbles
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
    • 2 of 5 bubbles
    • 2 of 5 bubbles
3 Thank chicago755
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Precy M, Guest Relations Manager at Days Inn & Suites Sunnyvale, responded to this review, 31 May 2014
We sincerely apologize for the mistake made by our staff. We thank you for the feed back. The room that you were assigned by the night auditor staff was out of order room. As you must have noticed the hotel is going through extensive remodeling. The depressed agent you notice should not have brought her extremely sick parents cause to work. We take great pride in whom we hire and try hard to be very careful about out of order rooms. Please call the hotel and ask for the manager and he would like to personally apologize to you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 23 April 2014 via mobile

I'm sitting in the room right now, debating if I can make it through the night hiding on top of this bed or if I need to go find another hotel or even sleep in the car. This is by far the worst hotel I've ever been in.
The front desk lady must have been depressed. Checked my friend into my room and me into his and told us to just not cause any issues in the rooms.
In the room, the lights all have sensors on the switches so the lights keep randomly turning on and off. There are cobwebs in the corners, black stains on the walls and the floor boards in the bathroom have all been torn out (probably due to the water damage under the sink).
The sheets and blankets look clean, but of course I'm too freaked out to look at the mattress under them. So I'm going to sleep on top of the blanket and use the blanket from the other bed next to me to keep me warm (this is again assuming I don't hear bugs crawling and abandon everything and sleep in the car).
So much for Days Inn having any semblance of a reliable brand. Avoid this place like it's the plague.

Stayed April 2014, travelled on business
2 Thank Joshua T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Precy M, Front Office Manager at Days Inn & Suites Sunnyvale, responded to this review, 25 April 2014
Thank you for taking your valuable time to give us your input. The room was under construction and the lady who checked you in at late evening made an error and gave you the out of order room. The hard wood floors are being installed and the contractor did not get to finish his work. Please let usknow immediately and we would have given you another room, The employee who attended you around mid night is having personal problems as her parents are extremely sick. So forgive us if she looked depressed. I like to invite you for a complimentary stay for one night at our hotel and ask for the manager. I am so sorry for the error.
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Additional Information about Days Inn & Suites Sunnyvale

Property: Days Inn & Suites Sunnyvale
Address: 504 Ross Drive, Sunnyvale, CA 94089 (Formerly Sundowner Inn)
Phone Number:
Region: United States > California > Sunnyvale
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 33 Hotels in Sunnyvale
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Days Inn & Suites Sunnyvale 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
Our amenities are designed to make business travel a pleasure. Here you will find high-technology companies, abundant recreational and entertainment choices and storybook landscapes. The Days Inn and Suites Sunnyvale is centrally located South of San Francisco Bay in the heart of Silicon Valley, convenient to major Fortune 500 companies, Shoreline Amphitheatre, Stanford Shopping Center, and beautiful Stanford University. We look forward to hosting your next stay in the Silicon Valley. ... more   less 
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Also Known As:
Sundowner Hotel Sunnyvale

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