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“Modest Price and Convenient to all of Silicon Valley”

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BEST WESTERN Silicon Valley Inn
Ranked #7 of 33 Hotels in Sunnyvale
Topeka, Kansas, United States
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Modest Price and Convenient to all of Silicon Valley”
3 of 5 bubbles Reviewed 6 April 2014

We stayed here because the hotel of choice was already booked full. It was very close to where we would be going for work and that drive could be done off of the major highways! Very convenient to the San Jose airport. It is a bit dated in appearance. I don't think that there is a quiet room in the place... Mathilda Avenue traffic can be heard all hours of the night, so it is not very sound insulated. The breakfast is very simple and okay.

Room Tip: If you can get a room away from Mathilda Avenue in the main building... if such a room exists (we we...
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Don T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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313 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
Pasadena, California
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 22 March 2014

Just spent one night here but found the staff very helpful with my TV and other needs. I could not get the sound to work on the TV and the manager came himself to fix the tv very quickly. We then had a discussion about our favorite TV shows! Very safe. Very clean and quiet. Breakfast very good. I would stay here again.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joanne8290
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bay Area, California
Level Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 bubbles Reviewed 17 March 2014

We checked in at the front desk but then had to get back in our vehicle and drive to another building. The gym is a small dark room, empty except for three pieces of antiquated equipment. The door to the second building where our room was located was often ajar and the carpet and general feel/appearance of the place was less than I expected given the reputation and experience we have had at other Best Western hotels. This one is overdue for some serious updating/renovation. The room was small but we did have the pleasure of complimentary internet and breakfast. Everything worked fine. The heater/air conditioner was manual control on the unit and very noisy and ancient. Once I got it going it seemed I was just blowing dust around the room and giving no heat so I turned it off and got out a spare blanket we brought along with us. The breakfast was standard to what we have seen at other Best Westerns: waffle maker, muffins, etc. yogurt, eggs, juice, milk and coffee. The diningroom was a bit small, only a few tables and quite a crowd of people but overall it was fairly average and usable. I thought this place was overrated on tripadvisor and other places. I would consider it a two star hotel given it's antiquated physical environment and the lack of real security and overall dinginess of the second building next door.

Room Tip: Perhaps you would have better luck with the main building attached to the lobby.
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Delancy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunnyvale, United States
1 review
4 of 5 bubbles Reviewed 11 March 2014

The hotel is good, with comfortable and clean room,caring service. The net work is good. The breakfast is ok. I have spent four days in the hotel. At the first day, the breakfast is great. But everyday it remains no change, I get tired of it on the last day. The location is quite good. It is in the center of sunnyvale. There are several restaurants in the neibogherhood. The price is a little bit high for such a hotel that is not very decent in its look.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Lydia X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redmond, WA, United States
1 review
2 of 5 bubbles Reviewed 2 March 2014

This place needs a complete remodel. I did like the fact that you need a key to get into the buildings, but the rest of the location needs help. The attendant at the desk was very helpful in that we requested a room change due to the odor in the room and the remote for the tv needed to be exchanged.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Garrett T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aloha, Oregon, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 18 February 2014

Had to cancel due to equipment failure on our job, early in the day, and was still charged for 2 rooms for our employees. Unwilling to provide credit for next stay later in the week when equipment was fixed.

  • Stayed February 2014, travelled on business
    • Value
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Jens R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kesh B, Manager at BEST WESTERN Silicon Valley Inn, responded to this review, 23 February 2014
Dear guest

Thank you for taking time to review our hotel, Sorry you were disappointed even before you visited our hotel. I would like to apologize for not exceeding your expectations

You booked two rooms and wanted to cancel both rooms same day due to equipment failure. Sorry we couldn't sell these rooms, and had to charge you for NO Show.

When you booked these rooms, you knew about our 24 hours cancel policy. In this area everybody books their travel in advance and is very difficult to sell a room at last minute.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Thank you

Manager
Best Western Silicon Valley Inn
600 N Mathilda Ave
Sunnyvale, Ca 94085
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Clara, United States
2 reviews
5 of 5 bubbles Reviewed 17 February 2014

I would recommend this hotel. The room looks like it had been recently updated. The bed is very comfortable and the bedding is new. There is a frig., microwave, coffee maker, iron, blow dryer. A nice TV that swivels, so you can see it anywhere in the room. The room looks very fresh,clean and new. I have returned twice. My husband and I will continue coming here for leisure.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Elizabeth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kesh B, Manager at BEST WESTERN Silicon Valley Inn, responded to this review, 18 February 2014
Dear Guest

Thank you so much for your review and detailed comments.
It is our pleasure to understand that you enjoyed our facilities and amenities; which means our effort in continuous upgrading ourselves to a high standard of quality is recognized.

We look forward to welcoming you back soon to our Best Western Silicon Valley inn, Sunnyvale.

Thank you again for your positive feed back.

Manager
Best Western Silicon Valley inn
600 N Mathilda Ave
Sunnyvale, Ca 94085
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Silicon Valley Inn

Property: BEST WESTERN Silicon Valley Inn
Address: 600 N Mathilda Ave, Sunnyvale, CA 94085-3508
Phone Number:
Region: United States > California > Sunnyvale
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#10 Business Hotel in Sunnyvale
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — BEST WESTERN Silicon Valley Inn 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
The Best Western Silicon Valley Inn is a AAA Sunnyvale/Silicon Valley/San Francisco Bay Area hotel offering special value lodging. Hotel is centrally located near Paramount's Great America, Winchester Mystery house and Bay Area events and golf courses. ... more   less 
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Also Known As:
Best Western Silicon Valley Hotel Sunnyvale
Best Western Sunnyvale
Sunnyvale Best Western

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