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Quality Inn Santa Clara Convention Center
Ranked #17 of 35 Hotels in Sunnyvale
Reviewed 9 May 2014

Had a flight out of San Jose in the morning; so was just looking for a place to stay near the airport which wouldn't cost an arm and a leg to just sleep. The place is hard to find in the dark. It appears to be in a sketchy part of town an night, but during the day, it was okay. Kind of in a residential area across the street from a mobile home court. There are no restaurants nearby that I could find; so I ordered pizza which turned out to be quite good. It is within 5 minutes of the airport; very convenient to the 101. Room was spacious. Many, many channels on the television. Front desk was pleasant and helpful. Breakfast was typical Choice hotel fare...make your own waffles, bagels, muffins, etc. The only negative and this is being picky, but I couldn't believe it. Went to the "business center"....computer on a table in the lobby to print my boarding pass. First you have to have a code to access the computer, get from front desk; not a huge deal. But here you go...sign on printer ".25 cents per page to print". Are you kidding me? I haven't ever seen this before in a Choice hotel, kind of cheapens the whole experience. All in all, it was okay, but I have never seen smaller pillows. There were four or five per bed. Good thing as they were about a foot square.

  • Stayed: April 2014, travelled on business
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1  Thank StonecreekArabians
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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43 - 49 of 121 reviews

Reviewed 4 May 2014

Very spacious clean rooms, nothing fancy but more than enough for business trips. There's a decent breakfast and good service. Location is right between Mountain View, Sunnyvale, Santa Clara so great if you're there for business.

  • Stayed: May 2014, travelled on business
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Thank Recoleta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2014

Stayed here with a friend for the Stitches West conference at the end of February. I used my points and thought I booked a room with two beds. We didn't check in until later in the evening as we were at the conference all day. When we checked in they told me that it was just one king size bed. I like my friend but 2 beds would be better so the lady at the counter upgraded the room to 2 beds and charged me a $10 upgrade fee. I was sort of upset about the fee but wanted the two beds and understand the policy so I just ate it. The hostess, whose name I forget, called me later to tell me that she talked to her manager and got the room charge refunded. Wow! It was only $10 but she saw that I was disappointed and acted to fix the problem. What great customer service!! Just in general she was friendly and helpful and I didn't ask or expect her to get me a refund. It was icing on the cupcake.

The hotel itself is a standard Quality Inn. Clean, free parking, easy access, good price for the location of hotel and excellent customer service. I would definitely stay here again and would recommend the hotel to others.

  • Stayed: February 2014, travelled with friends
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Thank Michele N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2014

I stay at a wide variety of Choice Hotels and have never had a worse experience. Customer service was absolutely terrible. I have never even left a TripAdvisor/Yelp review but this place drove me to want to leave this. Location is not great, it was overpriced for the "quality" of the hotel but due to most hotels in the area already booked I chose to reserve a night here. I could look past all of that because I do believe the hotel is well kept and clean, but at the end what I could't look past is how I was treated by both the receptionist and manager. I will never stay at this hotel again.

  • Stayed: March 2014, travelled on business
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Thank Timothy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2014

Manager was attentive to my requests. Room was clean. Free WiFi and free parking. Easy access to Hwy-237 and Hwy-101. Convenience store next door as well as a Vietnamese restaurant. I'll stay here again in the future.

  • Stayed: April 2014, travelled on business
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Thank Lars_of_D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2014

This was my 3rd time staying at this hotel while attending an event at the nearby Convention Center. The rate here is about half what it costs at the convention hotel, & it is only a 5-7 minute drive. The property is well-cared for & the rooms are comfortable & nicely furnished. Super comfortable bed with lots of pillows. The free breakfast buffet was another plus with several hot & cold food choices. The location is not particularly scenic (just off the highway), but I was not bothered by traffic noise even though my 2nd floor room faced the highway. Easy parking & room access. Staff is very friendly.

  • Stayed: February 2014, travelled solo
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Thank annie791952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2013

I stayed a couple of nights and had no complaints. It was clean and comfortable and well-located for my visit. There are many properties to choose from in this region, and I can recommend this one unless you want something fancy or with more breakfast options.

Room Tip: I had a end room which was quiet and had extra square footage. I assume rooms toward the back of the...
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  • Stayed: October 2013, travelled solo
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2  Thank OttoSchwartz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn Santa Clara Convention Center

Address: 1280 Persian Dr, Sunnyvale, CA 94089-2024
Region: United States > California > Sunnyvale
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #17 of 35 Hotels in Sunnyvale
Price Range: £76 - £176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Santa Clara Convention Center 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Sunnyvale Quality Inn Centrally located Only One mile from Santa Clara Convention Center and Paramount's Great America, this value hotel offers superb amenities, business features, package specials, excellent guest services and fine features. ... more   less 
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Also Known As:
Quality Inn Sunnyvale
Sunnyvale Quality Inn

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