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“Awesome hotel. And Alex is more awesome..!”
Review of The Domain Hotel

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The Domain Hotel
Ranked #4 of 33 Hotels in Sunnyvale
GreenLeadersBronze level
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Awesome hotel. And Alex is more awesome..!”
Reviewed 30 August 2014

I stayed in this hotel for around 2 weeks before moving to other hotel named StayBridge in Sunnyvale.

Domain is good with nice rooms and hospitable front desk people, however little lady who serves juices during breakfast and gives receipts is little annoying. Breakfast is awesome though. Wifi is little bad and hotel expects you to pay extra to get good wifi.

And if you are coming on a business trip and want daily pick-up and drop for office, you must meet guy called Alex. He is awesome. Very friendly, will provide you all information in surrounding area, will give you a call if you are getting late, will be on time for pick-up and what not.

He even helped in re-locating from Domain to StayBridge on my last day at Domain. People like him will always make healthy environment for guests and make they stay happy.

#Alex is awesome. Only hotel needs to take care of is old lady who serves juices :-(.

Now I wish even StayBridge would have got him for daily pick-up and drops :-)

  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Raj T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd M, Front Office Supervisor at The Domain Hotel, responded to this review, 3 September 2014
Hello Mr. Raj. Thank you so much for taking the time to leave a review of your stay; I am sure Alix thanks you as well. I am happy to know that we were able to provide excellent customer service as well as a comfortable stay! We hope to see you again during your business travels!

Kindly,

-Jessica Fleming
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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923 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (163)
Date | Rating
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English first
1 review
Reviewed 29 August 2014

We had a great time! We worked with Anna who was available and so accommodating for our group! We also booked a couple rooms! The hotel is absolutely gorgeous and the atmosphere is super chic! We reserved the poolside area for a private party and everyone who came were impressed! We worked with Jenna and Fitz during the event who were so helpful and pleasant to work with! The poolside area is modern, sexy and chic and the feel is very welcoming and classy! We didn't need to decorate at all. The lights and the seating area is perfect! We were also able to "name" our own sangria for the event to make it more special. It felt like we were on vacation! We booked two events so far, one in June 2014 and one in August 2014. We will definitely come back again! To see pics of our event please check out our facebook album:

https://www.facebook.com/media/set/?set=a.10202461460519259&type=1&l=84c905e68b
www.facebook.com/lazogirl

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Nikki L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd M, Front Office Supervisor at The Domain Hotel, responded to this review, 3 September 2014
On behalf of everyone here at the Domain, thank you for your kind review about your experience here; Jenna and Fitz especially! I am excited to know we were able to meet your expectations and then some! Please consider us again for any event or getaway!

Kindly,

Jessica Fleming
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
1 review
Reviewed 29 August 2014

From the minute we arrived we were welcomed by the most wonderful staff...friendly, eager to help and genuinely interested in our comfort. A special thank you to Marcus at front desk, Oswaldo from housekeeping, and Jeff and Ulises at the bar...all of whom have an intuitive sense of hospitality and the friendliest manner.

The quality of the rooms is supberb and the ammenities and services surpassed our expectaions. We would recommend the Domain Hotel to any discerning person.

Ann and.Alec from Toronto

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Ann m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd M, General Manager at The Domain Hotel, responded to this review, 9 September 2014
Dear Ann M.,

We are passionate about our guest satisfaction and nothing is more gratifying then receiving positive comments from our guest. Please come back and see us soon!

Sincerely,

Todd Metzger
General Manager
Domain Hotel * A Joie De Vivre Hotel
1085 E El Camino Real, Sunnyvale CA
Tel: 408-247-0800
Fax: 408-984-7120
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 28 August 2014

It is a great hotel. It has good services and good staff. The shuttle driver Alex is an amazing person. He knows how to bring smile to anyone's face. I had an interview this morning and he made sure that I reach on time. He is not only a great driver but also a great and polite person. Thanks alex, you made my stay even better.
Piyush

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PiyushGad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd M, Front Office Supervisor at The Domain Hotel, responded to this review, 4 September 2014
Thank you for your kind words! Alix is one of our many valuable assets to the hotel and does a wonderful job at making our guests feel at home. Thank you for taking the time to show your appreciation! We look forward to having you return!

Kindly,

-Jessica Fleming
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 27 August 2014

Joel checked me in just before midnight and presented me with a lovely bottle of Californian Red which was very welcome after a 18 hour trip from UK prior to organising an event here.
Anna the Banqueting Manager is an absolute pleasure to work with and no job was too much for her and her staff. Jeff the barman did a great job during the free wine hour everyday Sunday-Thursday. Todd the General Manager impressed me with his hands on approach and clearly is doing a fabulous job as the Hotel looks great and the staff are a joy to work with! congratulations Domain Hotel!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Edward J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd M, General Manager at The Domain Hotel, responded to this review, 9 September 2014
Dear Edward J.,

It was a pleasure to have you stay and have your event with us. It is always great to hear the positive feedback about our event team and hotel staff. Anna and Joel will be happy to hear these comments. I cannot thank you enough for your feedback. The Team and I look forward to seeing you again at the Domain Hotel.

Cheers!

Todd Metzger
General Manager
Domain Hotel * A Joie De Vivre Hotel
1085 E El Camino Real, Sunnyvale CA
Tel: 408-247-0800
Fax: 408-984-7120
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sunnyvale, California
1 review
Reviewed 27 August 2014

We had our AHM at The Domain Hotel. Anna Richards who is the Catering Sales Manager, is a Stellar employee. Anna was more than accommodating. I would definitely come back to this Hotel and recommend this Hotel. If you want exceptional Customer Service, this is the Hotel that you will want to have your meetings at.

  • Stayed August 2014, travelled on business
    • Service
Helpful?
Thank Gipsy217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd M, General Manager at The Domain Hotel, responded to this review, 9 September 2014
Dear Gipsy217,

Thank you for having your event with us. We are excited with the direction of our food and beverage and Anna is a key component! Your survey and comments are greatly appreciated and will only help us continue to improve!

Best!

Todd Metzger
General Manager
Domain Hotel * A Joie De Vivre Hotel
1085 E El Camino Real, Sunnyvale CA
Tel: 408-247-0800
Fax: 408-984-7120
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, New Hampshire
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 August 2014

I was booked into this hotel by my company for a short business trip. There was mix up with the credit card authorisation which temporarily put a dent in budget. However, Matthew at the front desk (who is an awesome guy) was able to rectify the issue almost immediate. Further to this he was extremely welcoming and gave me good advice on places to eat and visit in the area. Very professional and friendly. The hotel itself is very comfortable, offers good breakfast option and the maids do a great just in replenishing the room. Lastly, dont forget to check out the pool before you leave!

Room Tip: Check out the many restaurants close by
See more room tips
  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank uz1_9mm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd M, General Manager at The Domain Hotel, responded to this review, 9 September 2014
Dear uz1_9mm,

I would like to personally apologize for the billing issues you experienced during your last stay. I'm happy to hear Matthew was able to assist you. Your comments are greatly appreciated and will only help us continue to improve our service.

Sincerely,

Todd Metzger
General Manager
Domain Hotel * A Joie De Vivre Hotel
1085 E El Camino Real, Sunnyvale CA
Tel: 408-247-0800
Fax: 408-984-7120
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Domain Hotel

Property: The Domain Hotel
Address: 1085 E El Camino Real, Sunnyvale, CA 94087-3755
Phone Number:
Region: United States > California > Sunnyvale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 33 Hotels in Sunnyvale
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Domain Hotel 3.5*
Number of rooms: 136
Official Description (provided by the hotel):
A Silicon Valley boutique hotel, ideally located where Sunnyvale meets Santa Clara, The Domain Hotel offers travelers a contemporary feeling hotel that infuses the technology vibe of the valley through its services and amenities yet embraces the natural outdoor beauty of Northern California through its inspired decor offering guests a unique choice in room type - tranquility or awakening rooms. All guestrooms feature flat-screen LCD TVs, sleep number beds and ample work space. ... more   less 
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