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“Back Again”
Review of Maple Tree Inn

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Maple Tree Inn
Ranked #5 of 33 Hotels in Sunnyvale
Certificate of Excellence
Lancaster, California
Level Contributor
57 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Back Again”
Reviewed 8 February 2014

Work brings me to town about once every 6 weeks for a 4 night stay. Compared to the other hotel our company uses in the area, this is by far the best. The rooms are clean, though nothing special in size or comfort; the staff is friendly, professional and efficient; the free breakfast & happy hour food is very good, fresh and tasty.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara P, General Manager at Maple Tree Inn, responded to this review, 12 February 2014
It is great to have you back again! Thank you for mentioning the breakfast and hospitality hour. We are always looking for ways to keep it fresh and tasty so it is nice to hear that we are succeeding.
See you next time.
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365 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Napa, California
Level Contributor
174 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 6 February 2014

My wife needed open heart surgery at Kaiser Santa Clara. I asked the hospital for nearby hotel recommendations and Maple Tree Inn was on top of the list.

After a week's stay during one of the most tense and nerve wracking times of my life, I found it a comfort to start my day with the sumptuous breakfast provided by the hotel and then to return after long days at the hospital each night.

I would highly recommend the Maple Tree Inn.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VChi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara P, General Manager at Maple Tree Inn, responded to this review, 10 February 2014
We appreciate you taking the time to write a review for our hotel given the challenges you must be facing with the recovery of your wife's surgery. We certainly like to make sure everything is comfortable and easy for our guests. Often times it is the little things that make the biggest difference in making this happen. We wish your wife a speedy recovery.
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Fresno CA
2 reviews
Reviewed 3 February 2014

Super location, near everything. Clean, quiet and reasonably priced. Breakfast is great with everything you could want. Rooms are being remodeled and will soon be even better. Management is on top of everything, Bruce and Barbara are pros and it all runs beautifully. Looking forward to a return visit.

Stayed February 2014, travelled as a couple
Helpful?
Thank Sam F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara P, General Manager at Maple Tree Inn, responded to this review, 10 February 2014
Thank you for your review! We love to have our guests return and notice how we are making changes and improvements to the property to make their stay the best it can be. See you next time.
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Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 15 January 2014 via mobile

I always stay here when in the Valley.

I like the location - close to the highways, but not too much, close to a shopping center with Safeway, great Sushi, Panda Express, Best Buy and more - which males it easy to get all the gifts for the kids.

Had a renovated room this time - and the renovated shower was the best. They could make the TV to be HD, and should do something about the noise from the air-condition and fridge. But other than that - very nice.

Breakfast is great as it as been, free wifi with good rate, and while the hotel is still in renovation, you do not feel it that much.

The downside of the renovated rooms is that now the price is getting higher, and you expect more - for example, reduce the noises from the appliances in the room.

All in all, still a very good place to stay.

Stayed January 2014, travelled on business
Helpful?
Thank EY1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara P, General Manager at Maple Tree Inn, responded to this review, 21 January 2014
Thank you for your review. It looks like we are making some good choices with our renovations and have some fine tuning to so with some other details in the rooms. It is very helpful for us to have this feedback to make the changes necessary to provide the best experience for our guests.
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Level Contributor
124 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 1 January 2014

The hotel itself and room were fine - friendly night and evening clerks, comfortable bed, and a quiet night. However, the shower head was at about 5’5”. Good thing it was only one night, that shower was not enjoyable. The breakfast was considerably better than standard hotel breakfast - omelets, bacon, sausage, waffles, fruit, and Japanese breakfast items.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OnTheNarrowRoad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara P, General Manager at Maple Tree Inn, responded to this review, 3 January 2014
During the past year we have been working hard to improve our hotel and its' offerings. With the room renovations we not only have changed the decor but also upgraded the entire bathroom,
including raising the shower heads. I am glad you enjoyed our breakfast, we are always looking for ways to improve or add to what we serve to meet the needs of all our guests.
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Sunnyvale, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 December 2013

this was never a super nice place. but acceptable and not bad for the rate. this year, i cannot believe what a dump it has become. my first room smelled like chemical. it was so bad, i broke out into an asthma attack. second room, there were literally things crawling on me in bed and the bed was somehow lumpy, hard and soft all at the same time. the heater did not work, it just blew cold air and made a lot of noise. the walls were dirty. never actually experienced that before. there are cleaning people as when i checked in there was someone cleaning the room down the hall at 11pm, but i don't think they do much but change the bedding. he furniture drab and dingy along with well scuffed walls and floorboards. this is the worst hotel experience i have ever had. this used to be my go to place. i'll never stay here again. there are MUCH nicer places nearby, such as, Hyatt Regency in Santa Clara that is actually less money a night and everything is new and clean.

Room Tip: avoid the hotel. if you have no choice, ask for some sort of renovated room. i was denied one of t...
See more room tips
  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank C A H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara P, General Manager at Maple Tree Inn, responded to this review, 3 January 2014
I apologize that your experience at our hotel was below your expectations, I understand your frustration. We have gone to great lengths to improve the hotel service and physical property, and when one of our guests, such as you has a bad experience it is frustrating for us as well.

The lingering smell of paint in the first room you occupied, due to the renovation taking place in the floor above made it unbearable and I am glad that the staff was able to move you to a new room, but unfortunately this was also unsatisfactory.

Although we would like to meet the needs of all of our guests we have obviously fallen short during this stay. We strive to give the best service possible and hope you give us an opportunity to succeed the next time you need a room in Sunnyvale, and once again make us your “go to” hotel.
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Pune
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 9 December 2013

This is one of the best hotel on Elcamino real...located on main road and restarant and shops nearby..bus stop is also near on FairOaks avenue...hotel location is perfect...breakfast in hotel is amazing and delicious..hotel room is big and spacious...loved this hotel and recommended for anyone

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sucheta7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara P, General Manager at Maple Tree Inn, responded to this review, 10 December 2013
I hope we see you again this January, or whenever you are travelling to Sunnyvale. We are always looking for ways to improve our service and hearing that we are doing a fine job is rewarding.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Maple Tree Inn

Property: Maple Tree Inn
Address: 711 E El Camino Real, Sunnyvale, CA 94087-2900
Phone Number:
Region: United States > California > Sunnyvale
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Sunnyvale
#4 Family Hotel in Sunnyvale
#5 Business Hotel in Sunnyvale
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Maple Tree Inn 3*
Number of rooms: 178
Official Description (provided by the hotel):
Enjoy the balance of affordable luxury at Maple Tree Inn in Silicon Valley. Maple Tree Inn offers elegant accommodations, value-added services and amenities, and a prime location in Sunnyvale, California. Maple Tree Inn offers two indoor meeting spaces as well as a new outdoor venue that can accommodate up to 125 guests in formal dining as well as 150 people for a beautiful outdoor ceremony. ... more   less 
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Also Known As:
Maple Tree Hotel Sunnyvale
Maple Tree Sunnyvale

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