We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Would stay again”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
SureStay Hotel by Best Western
Ranked #4 of 8 Hotels in Susanville
Reviewed 29 July 2013

The hotel was quiet and located at the south end of town which appears to have the newer development of shopping centers. A new resturant was being remodeled next to the hotel which will be very accessable to those wanting to walk some place close by. The town is small so even driving to the old historic district for dinner did not take long from the hotel. Comfortable stay, would recommend.

  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Carolyn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (470)
Traveller rating
Traveller type
Time of year
Language

371 - 377 of 470 reviews

Reviewed 16 July 2013

Pros: Good breakfast with a wafflemaker. Had comfortable beds in a big room and was a good value for the money. The staff were very nice and professional.

Cons: The door did not shut well, but you could lock it so it wasn't a real issue.

  • Stayed: June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RoapTripper3081
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2013

We stayed at a motel from hell previous night at South Tahoe (Travel Inn).
This Best Western has Wonderful staff. Entire motel clearly well maintained at every part of property. Room impeccable and very new. Pool spotless. Very quiet. Excellent breakfast. I'd stay here again in a minute. Holds up the Best Western chain reputation in spades.

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank beachblu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2013

So you say you need a clean room, a comfortable bed, a friendly staff and a good breakfast? This is your place. We had all of these things and a good value, to boot! Our room was adequate and nice. It was one of the older rooms (many are recently refurbished). The bed was extremely comfortable. This is not a "New York" hotel, but a comfortable place with an adjacent Lumberjack restaurant opening very soon. When you stay at Trailside Inn, you're very likely to agree that you'll stay again when you are in the area.

  • Stayed: July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank OtisGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2013

After a grueling day without air conditioning in our "Rental Truck" in 103+ temperatures we rolled into this motel over heated, over tired, and just plain over it! We had made our reservation ahead of time on line to be sure to be able to stay in a Best Western Motel. The staff recognized our fatigue and discomfort and went out of their way to get us into our rooms and make us aware of the ammenities available (swimming pool / AC). We will definitely stay here from now on as we pass through your area. Kudos to the staff...

  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Ronda/philip S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2013

I have stayed at the Best Western in Susanville several times while visiting family - what really makes me mad is they charge your card before you even check in - they had it ready for my signature before I got there - people were nice though that was a good thing. I would suggest if you want to stay someplace nice with good food to stay at the Casino - since the Black Bear burnt down you can't get food close by without driving

  • Stayed: August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ruth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2013

This hotel is privately owned and keeps to the high standards of Best Westerns. While not a new property, the rooms are immaculate, beds are comfortable, bathrooms are roomy (enough), and management is lovely. Breakfast is included and is typical of the chain...very generous for this kind of hotel. Stay here if you are in or near Susanville.

Room Tip: All seemed fine. We had a regular room, not an upgrade, and it served us well.
See more room tips
  • Stayed: June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank insom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Susanville hotels
0.4 mi away
Red Lion Inn & Suites Susanville
1.7 mi away
Diamond Mountain Casino and Hotel
0.7 mi away
River Inn
River Inn
#6 of 8 in Susanville
75 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Super 8 Susanville
Super 8 Susanville
#2 of 8 in Susanville
474 reviews
0.9 mi away
Diamond View Motel
Diamond View Motel
#7 of 8 in Susanville
15 reviews
1.5 mi away
Roseberry House Bed & Breakfast
Show Prices
Show Prices
Show Prices

Been to SureStay Hotel by Best Western? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SureStay Hotel by Best Western

Address: 2785 Main St, Susanville, CA 96130-4741 (Formerly Best Western Trailside Inn)
Phone Number:
Region: United States > California > Susanville
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Susanville
Price Range: £59 - £82 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SureStay Hotel by Best Western 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
Everyday is an adventure when you choose the SureStay Hotel by Best Western Susanville, with many wonderful places to explore located nearby. Named one of the top towns in which to live in Outdoor Life Magazine, Susanville is an outdoor lovers dream - and this Susanville hotel is the perfect place to call home while exploring the area. From hiking at Lassen Volcanic National Park to fishing at Honey Lake, Eagle Lake or Lake Almanor, there is something for everyone in this picturesque town. The Bizz Johnson Trail, stretching 30 miles, offers world-class mountain biking, hiking, annual marathons and other events. Bird watchers and nature photographers can observe osprey and more in the grounds surrounding the property. You can also enjoy visiting Lassen County Parks and Susanville Ranch. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, LoveHolidays, Agoda, Travel Republic (UK), TripOnline SA, getaroom.com, Ebookers, Evoline ltd, HotelQuickly, 5viajes2012 S.L. and Cancelon so you can book your SureStay Hotel by Best Western reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Susanville
Susanville Best Western
Best Western Trailside Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing