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“The place to stay in Susanville”

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BEST WESTERN Trailside Inn
Ranked #4 of 8 Hotels in Susanville
fordtraveler56
Level Contributor
87 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“The place to stay in Susanville”
Reviewed 27 September 2013

If you find your self spending the night in Susanville this is probably the best place to stay. The room was clean and well maintained. One of the better complimentary breakfast we have had on the road. Everything is close by in Susanville. Bed a bit hard but better than most.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank fordtraveler56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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398 reviews from our community

Traveller rating
    118
    150
    86
    31
    13
See reviews for
110
134
30
67
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 September 2013 via mobile

Staff is friendly but not helpful. Wifi at times doesn't work. The rooms are clean but have cheap furniture. I've never been in a hotel that didn't provide shampoo and conditioner.

Lastly, I was at the front desk when a distraught lady came in to report food had been taken from her room refrigerator. The manager apologized but said he would look into the matter the next day. The lady said the food was for a meeting that evening, but manger repeated he would check into it next day.

I would not recommend this hotel for someone who needs to use the room for business while in Susanville.

Stayed September 2013, travelled on business
Helpful?
1 Thank Jay P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oakland, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 September 2013

Check your door and don't leave anything valuable. The door jams don't lock well and the maids sometime overlook this. I know because my door has never shut without multiple slams and my door was wide open and I was robbed in January, with a shrug response from staff. I''m an early riser-4 am-with a group of business travelers at the same time, yet have always had to go to starbucks for coffee. Other hotels in Susanville aren't as nice, so best of the worse.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Jennifer Hope O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mermaid Waters
Level Contributor
166 reviews
148 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 21 September 2013 via mobile

This is an older style hotel with fairly cramped rooms. Sink is outside bathroom which is tiny. Good quality towels and plenty of them. Microwave and small fridge balanced on luggage platform. No elevator so if you have heavy luggage suggest ground floor would be best although you are then subjected to elephants above you. Comfortable bed and clean. Good breakfast although breakfast room is small. Pleasant staff. Convenient for stopover but wouldn't go out of my way to stay here again.

Stayed September 2013, travelled as a couple
Helpful?
1 Thank Margaret V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susanville, United States
1 review
Reviewed 9 September 2013

The hotel was nice, the staff was friendly, we experienced a few problems with the air condition and the toilet, but the staff addressed them immediately and we had a wonderful stay. The rooms were also very spacious and I needed to print a paper and they let me use the computer in the lobby for free.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Tu'Lisha P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Island, FL, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 September 2013

Other than the fact that the breakfast was one of the best we've had at any hotel so far, this hotel experience was average at best for us. We've come to expect a bit more from Best Westerns, so we wouldn't go out of our way to stay here again. It's an older style hotel with average facilities and cleanliness.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pahrump
1 review
Reviewed 5 September 2013

Very happy with the room accomidations. The check in staff was too cavalier and unhelpful. should have been given the option of an upstairs or downstairs room. Our reservations were made by an 800 number and the operator was misleading as to a full breakfast and pet charge.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Anthony V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Trailside Inn

Property: BEST WESTERN Trailside Inn
Address: 2785 Main Street, PO Box 759, Susanville, CA 96130-0759
Phone Number:
Region: United States > California > Susanville
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Susanville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN Trailside Inn 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
Everyday is an adventure when you choose the BEST WESTERN Trailside Inn, with many wonderful places to explore located nearby. Named one of the top towns in which to live in Outdoor Life Magazine, Susanville is an outdoor lovers dream - and this Susanville hotel is the perfect place to call home while exploring the area. From hiking at Lassen Volcanic National Park to fishing at Honey Lake, Eagle Lake or Lake Almanor, there is something for everyone in this picturesque town. The Bizz Johnson Trail, stretching 30 miles, offers world-class mountain biking, hiking, annual marathons and other events. Bird watchers and nature photographers can observe osprey and more in the grounds surrounding the property. You can also enjoy visiting Lassen County Parks and Susanville Ranch. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Hotels.com, Travel Republic (UK), TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your BEST WESTERN Trailside Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Susanville
Susanville Best Western
Best Western Trailside Hotel

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