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SureStay Hotel by Best Western Susanville
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Reviews (470)
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All reviewsrestaurant next doorlumberjack restauranttrailside innbest westernsfree breakfastadjacent restaurantlumber jackking bedplace to stayplenty of parkingsmall townflat screen tvstaff was friendlypet friendly roomnice stayroad tripwe've stayed
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304 - 309 of 470 reviews
Reviewed 30 May 2014

Great hotel to stay at and will stay again when in the area. My next 200 chaactres are: This all I have to say and I don't think that I need to use 200 characters and I hope you understand that 200 characters is way to much stuff to write about.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Best Western
Thank Gavin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

This place may not look like much from the outside, but it's a nice comfy room inside. We got in late on a Sunday, so the restaurant wasn't open. We had a pizza delivered instead and the rest of the stay was fabulous!

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Christie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2014

Nice hotel, very friendly staff. Some sort of generator running until very late at nite (2am), not the fault of the hotel. Best place to stay in Susanville that I know of. Lumber Jacks restaurant next door has a great staff, but food not so much, try somewhere else. I’d stay hear again if I end up in Susanville.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Best Western
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2014

i've stayed at Trailside Best Western in Susanville once a week on business for over 3 years and i have never had a bad experience... the staff are all very friendly; the rooms are always clean and everything works (although one time last year the internet wasn't working, but i believe it was Frontier's fault not Trailside's and everything was up and running the following week); the low-flow shower heads in the showers can be a pain but i realize they are necessary to save water, especially now that we're in a drought (and many other hotels are still wasting water with high-flow shower heads); they never forget to give me my rewards points; and now they have a new restaurant (Lumberjacks) next door where you can eat breakfast with a free voucher... the hotel changed hands last year and i was worried the service might suffer but my fears were unfounded - if anything the service improved slightly (under the old owners when i picked up my bill in the morning, occasionally it would show that i had been charged the wrong price which was always fixed as soon as i brought it to their attention, and that has never happened with the new owners)...

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Best Western
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2014

The suite is very nice. Spacious with very nice amenities. Highly recommended. Have stayed at hotels that were much more expensive, but not nearly as nice. There is nearby shopping (Walmart) and scenic trails to traverse.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank rstevens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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