I called to make a reservation for me, my fiancee and my dog. After getting the usual questions about the dog (size, friendly, keeping him in a crate when not there) the owner said, "O.K., I've got your reservation all set for tonight." Then after driving 2 hours coming from south of San Fran, I get a call back from the lady saying she made a mistake and she has no room for the evening!! What kind of poor business practice is that?? So I told her I was already on the way and had driven 2 hours... all she could say was "sorry." I asked her to call around and find another hotel for us, then, since my phone battery was low. She said she wouldn't. Totally a terrible experience with a lady that obviously lied about having a reservation or just has chaos in her office that she can't keep anything straight... makes me wonder if the sheets in the bedrooms get cleaned between guests??
Never the less, after arriving in north Tahoe we went from hotel to hotel and finally found a pet-friendly room. Tahoe is beautiful, but if you want a guaranteed room, I wouldn't stay at the Holiday House!
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- Also Known As:
- Holiday House Hotel Tahoe Vista
- Holiday Hotel Tahoe Vista