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SureStay Hotel by Best Western Tehachapi
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Reviews (181)
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All reviewsmountain innmotel hotelwood floorsmicrowave and small refrigeratora pet friendly hotelan enjoyable staynight staystayed here for one nightroom was clean and comfortablehot itemsnice place to stayroom was largeside by sidetrain trackshot breakfasthot waterdowntown area
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151 - 156 of 181 reviews
Reviewed 25 December 2013

Clean friendly close to food dog friendly nice place to stay .Could use a little more grass for the dog, had a .dog park about 1mile away .Not a bad place to stay would stay again .Rooms clean beds very comfy

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Tim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie R, General Manager at SureStay Hotel by Best Western Tehachapi, responded to this reviewResponded 31 December 2013

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (661) 822-5591.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Katie Rouston
General Manager
BEST WESTERN Mountain Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2013

Stayed for 10 days for Business. Hotel was very accomodating and staff was EXCELLENT. Breakfast was decent and varied daily. bed was comfortable and rooms clean. I travel about 250 days a year for work and this hotel definatly was quiet and accomodating to me as a traveler!

  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Ricky N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie R, General Manager at SureStay Hotel by Best Western Tehachapi, responded to this reviewResponded 4 December 2013

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (661) 822-5591.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Katie Rouston
General Manager
BEST WESTERN Mountain Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2013

great clean rooms and quiet. safe atmosphere and well lite. totally enjoyed the new sushi bar across from motel parking lot aprox 100 feet. did not need to cross street. excellent food and price was very moderate.

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Pamela B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie R, Manager at SureStay Hotel by Best Western Tehachapi, responded to this reviewResponded 16 October 2013

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (661) 822-5591.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Katie Rouston
General Manager
BEST WESTERN Mountain Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2013

Nice place to stay; staff very friendly and helpful; great breakfast included; we usually look for Best Western and this one was not disappointing. Provided good recommendation for dining close by. Room was quite nice; good place to stay.

  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Packardite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie R, Manager at SureStay Hotel by Best Western Tehachapi, responded to this reviewResponded 16 October 2013

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (661) 822-5591.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Katie Rouston
General Manager
BEST WESTERN Mountain Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2013

The Wi-Fi, which is free, worked OK until about 9 p.m. when apparently several other people at the motel began using it. Then it was very, very, slow.
There is no soap dish in the shower, so you have to put your soap and shampoo on the floor.
There was an ironing board and iron in the room but the board was broken and unusable.
They don't want you to take coffee out of the breakfast area so they don't provide tops to the cups.
The same person owns three motels right in a row; this is the lowest and cheapest brand.
The motel is a favorite of workmen; the parking lot was full of work trucks.
The woman at reception did not ask how our stay was when we checked out; she just took the key without saying anything.
The motel is a couple of miles from the main highway.

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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1  Thank XenophonAnabasis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie R, Manager at SureStay Hotel by Best Western Tehachapi, responded to this reviewResponded 16 October 2013

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (661) 822-5591.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Katie Rouston
General Manager
BEST WESTERN Mountain Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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