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“Clean and Comfortable”

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Best Western Mountain Inn
Ranked #4 of 8 Hotels in Tehachapi
Reviewed 27 May 2014

I have stayed at this hotel several times of the past few years. We usually stop here on our way to Death Valley, Mojave or Arizona. The rooms are always clean and comfortable. It is quiet and I sleep well. When I travel by myself, I feel safe here.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Best Western
1  Thank Holly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie R, General Manager at Best Western Mountain Inn, responded to this reviewResponded 21 August 2014

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (661) 822-5591.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Katie Rouston
General Manager
BEST WESTERN Mountain Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (172)
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134 - 140 of 172 reviews

Reviewed 7 May 2014

My husband and I checked in with a very sweet receptionist, and then opened the door to a smelly room. We just kept it, leaving the door open as much as possible. The refrigerator and microwave were very nice. The room was quiet. We slept well, although the bed was missing the mattress pad! We enjoyed the breakfast, but prior to our arrival something had burned leaving a choking burned smell in the breakfast room. I propped a door open, but an authoratative woman required it to be closed. This motel is almost great, but for the reduced price compared to the place next door, it was pretty much worth it.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Best Western
Thank Kathie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie R, General Manager at Best Western Mountain Inn, responded to this reviewResponded 21 August 2014

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at (661) 822-5591.


Sincerely,

Katie Rouston
General Manager
BEST WESTERN Mountain Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2014

I stayed here last week during spring break, as the halfway rest spot for my family between Vegas and San Francisco. I guess I didn't expect much because its a small town and there is a plush BW Country Park next door. But I was pleasantly surprised, the front desk girl was personable and informative about the hotel and its amenities.The room was clean and nicely decorated. And it was quite, maybe I was just lucky and hit a low occupancy night, but either way a quiet hotel is worth my loyalty! Breakfast was better than the standard continental and next time we are traveling this will definitely be the hotel we pick.

  • Stayed: April 2014, travelled with family
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1  Thank Leah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie R, General Manager at Best Western Mountain Inn, responded to this reviewResponded 21 August 2014

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (661) 822-5591.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Katie Rouston
General Manager
BEST WESTERN Mountain Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2014

I picked this hotel from other reviews and was not disappointed. Spent some time in the Spa after a long windy ride on a motorcycle visiting the National Poppy Reserve. Bed was a little hard for my liking, but other than that it was a delightful night stay. I had asked for a ground floor room and they followed thru with it.

  • Stayed: April 2014, travelled as a couple
    • Value
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Review collected in partnership with Best Western
Thank douglask150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie R, General Manager at Best Western Mountain Inn, responded to this reviewResponded 21 August 2014

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (661) 822-5591.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Katie Rouston
General Manager
BEST WESTERN Mountain Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2014 via mobile

Stopped in here for a rest while section hiking the PCT. Generous hot breakfast, lovely rooms and a genuinely helpful staff. What a gift!! Knowledgeable about the trail.
Clean large attractive rooms. A good value with a clean well maintained swimming pool.

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
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    • Service
Thank LauraCelise_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie R, General Manager at Best Western Mountain Inn, responded to this reviewResponded 21 August 2014

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (661) 822-5591.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Katie Rouston
General Manager
BEST WESTERN Mountain Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2014

We had been riding 500 miles in the wind when we found this oasis. The rooms were much nicer than I expected in a town that looked like it should have withered up and blown away years ago.The staff was helpful with dinner suggestions. The Breakfast provided was good as well.

  • Stayed: April 2014, travelled with friends
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Thank JonPaulsr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie R, General Manager at Best Western Mountain Inn, responded to this reviewResponded 21 August 2014

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (661) 822-5591.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Katie Rouston
General Manager
BEST WESTERN Mountain Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2014

We have stayed here several times on trips from AZ to CA. Since our last stay the hotel has been remodeled and is very nice. The Wi-Fi worked the best of any motel/hotel I've stayed in. One expects distant rumbling of trains here, but it was not a problem. The staff was very helpful. A minor problem was that a soap dish had not been installed in the shower.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Darrell L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie R, General Manager at Best Western Mountain Inn, responded to this reviewResponded 8 April 2014

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at (661) 822-5591.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Katie Rouston
General Manager
BEST WESTERN Mountain Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Mountain Inn

Address: 418 W Tehachapi Blvd, Tehachapi, CA 93561-1638 (Formerly BEST WESTERN Mountain Inn)
Phone Number:
Region: United States > California > Tehachapi
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Tehachapi
Price Range: £78 - £82 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Mountain Inn 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
Hotel is under construction!!! ... more   less 
Reservation Options:
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Also Known As:
Best Western Tehachapi
Tehachapi Best Western

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