The room in itself we found to be neat, clean and reasonable for the price. We decided to dine (using this word very loosely) at the site "restaurant". In order to eat at this restaurant you have to fill out a room service style checklist menu and hand it in with payment at reception. I enquired if the restaurant is licensed and it was confirmed, yes. Having handed in our paper order slips to reception we took seats in a 70's throwback of a dining room, totally void of patrons, with no table settings other than plastic wrapped dispensers of paper towels - yes - you read that correctly, like nappy wipes- on each table. I approached the counter and called out "excuse me" and a young lady appeared from the kitchen. I asked if I could order drinks and was informed I had to go back to reception. So, there i was walking from reception to the dining room with a bottle of red I chose from the shelf and 2 wine glasses wondering how they are going to justify a mark up on the food. You can imagine our disappointment when all meals were clearly from the freezer (frozen fish, frozen beer batter chips, frozen dumplings - I have no proof of this however I have bought meals looking identical from IGA frozen food section). If all this wasn't enough the young lady in the kitchen coughed, hacked and sneezed continuously and audibly from the moment we got our meals until the moment we popped back over to reception to suggest the young lady be sent home due to hygiene issues. If it hadn't been for excellent company and a bottle of merlot it would have been a total disaster. Returning to our room we noticed the mold at the drains, the grotty looking manhole in the bathroom, the face and hand smudges and marks all over the sliding balcony door and a general sense of yuckiness. Funny how a bad experience with food can change how you see things. The room was OK and I recommend do not eat at the on site "restaurant". Oh, and that food collects 10 % surcharge for room service.
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