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“Dated property, but had a nice stay”

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The Lodge at Tiburon
Ranked #2 of 2 Hotels in Tiburon
GreenLeadersSilver level
Plano, Texas
Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Dated property, but had a nice stay”
Reviewed 25 April 2014

Our stay was for a three day weekend event. The common areas of this hotel were very nice and the front desk staff couldn't have been nicer. The location was excellent, good access to Tiburon's small downtown area and the ferry to San Francisco. Nice bar and outside restaurant. The room was nice and clean, but the structure itself is dated. We were on the second floor and the walkway to the room was uneven in places and the corridor walkway had a slant. I think we tripped every time we came out of the room (OK - our problem, as we really should have remembered, but then the floor should have been level!) We did not have any trouble with noise as others have mentioned. The banquet dinner buffets were better than most hotels and the staff was fairly attentive.

Room Tip: Be sure and let the staff know in advance if you have any issues with small corridors or uneven surf...
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank luv2takepics
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sietse1472, General Manager at The Lodge at Tiburon, responded to this review, 30 April 2014
Thank you for reviewing your stay during your weekend event. I am happy hear the staff and hotel lived up to their warm reputation. I apologize about the uneven flooring and thank you for bringing it to attention. We, here at the Lodge at Tiburon, are always looking to improve and no better way than to learn from guest critiques.

Warmest Regards,
Sietse Nabben
General Manager
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1,307 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (172)
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English first
OVIEDO
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 April 2014

The Lodge at Tiburon is a lovely hotel with an amazing restaurant! Our room was modern and spacious with a very comfortable king size bed, a spacious bathroom, and a balcony overlooking the pool. The view of the rolling hills was lovely. The hotel is walking distance to the downtown area where there are many shops and yummy restaurants. The restaurant at The Lodge also serves delicious food and a happy hour with free appetizers. The staff is friendly and helpful as well.

Room Tip: The rooms on the 3rd floor have balconies, making the room larger. There isn't an elevator but...
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Green Features: It is a very green hotel. They recycled our water bottles. They change sheets/towels only if we ask.
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amstan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sietse1472, General Manager at The Lodge at Tiburon, responded to this review, 30 April 2014
Thank you for sharing your experiences with us. Glad to hear you enjoyed our multi-million dollar renovation and Belvedere balconies. Also, it is great that you found us conveniently located in the town and enjoyed our in-hotel restaurant, The Tavern. We aim to live up to the standards you experiences and aways appreciate reviews as a way to evolve.

Warmest Regards,
Sietse Nabben
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles
Level Contributor
89 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 20 April 2014

Very accommodating people and place. Tiburon itself is magnificent. Upon arrival - after check-in the manager actually greeted me and welcomed me to the hotel. Impressive selection of wine in the hotel restaurant and good Happy Hour.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TakeTheHighRoad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sietse1472, General Manager at The Lodge at Tiburon, responded to this review, 30 April 2014
Thank you for sharing your positive experience with us. I am pleased to hear you had a pleasant time in Tiburon and enjoyed our vast selection of wine at our Tavern.

Warmest Regards,
Sietse Nabben
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kentfield, California
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 April 2014

This review is about the Tavern restaurant only. The food, view and seating areas are all great. While the prices are on the higher end and have smaller bites, the quality is solid and consistent. But hey, walk down the street and take a look at the view and there's your justification for the prices. I haven't made it out there for yappy hour for dogs, but heard they have it and it's a fun get together. For after work meetings and regular happy hour, the space is reliable open for larger groups without a wait. Just bring a coat in case things get to chilly

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
Thank Jeffucd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sietse1472, General Manager at The Lodge at Tiburon, responded to this review, 30 April 2014
Thanks for taking the time to review our Tiburon Tavern. Fantastic hearing you enjoyed the newly designed menu and atmosphere. Yappy Hour is a popular event with guest and locals.

Warmest Regards,
Sietse Nabben
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buffalo Grove, Illinois
2 reviews
Reviewed 14 April 2014

Although our stay was only for one night- we would like to compliment you on the atmosphere of the bar and restaurant.

The places we did feel looked a little tired were the rooms/furnishings and the outdoor furniture. The landscaping and outdoor gathering areas were quite nice as well.

The other items we were not real happy with were no internet access, our curtain for out outdoor patio was missing, and the walls appeared quite thin- we could hear cars zooming through the covered parking area all morning as we slept.

The icing on the cake was that we were billed an extra $6.51 on our credit card and did not know why- when we called to ask we were told it was for a bottle of water. We did not use any of your bottled water- we had brought our own beverages. The person who took the call did not offer to refund us or offer an apology. This is an outrageous charge for water- especially since it looks like we cannot prove that we did not even use it!

After looking at some of your recent reviews, it looks like your hotel has undergone a ownership change and that is used to be of higher quality- which is too bad since Tiburon is a beautiful town and there are not a lot of choices for hotels. It seems like you would get a good clientele for the rates that are charged.

The manager asked for feedback and when we sent it- we did not even get a reply.

Room Tip: Do not choose a room that opens to the covered parking area.
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sietse1472, General Manager at The Lodge at Tiburon, responded to this review, 30 April 2014
Thank you for taking the time to share your experiences with our hotel. I am sorry to hear you did not find the hotel up to par but am happy you enjoyed the atmosphere of our well known Tavern. There should always be wifi access, a code is given on packet the room and parking keys come in, and a curtain for the outdoor patio. I apologize if this was not made clear by our Front Desk and will look into these unacceptable issues. Thank you for bringing it to my attention as the best way to learn how to constantly evolve is to learn from our guest.

Warmest Regards,
Sietse Nabben
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 April 2014

We stayed at the Lodge Friday and Saturday nights. The location is wonderful, walking distance to shops and restaurants, and to the Angel Island Ferry, one of our most favorite destinations.

Unfortunately, I was unable to sleep both nights we were there. The walls are so thin and uninsulated, that I was awakened at 2:30 in the morning by a rowdy group next to our room, who were loud and boisterous through the wee hours of the night. The staff was sympathetic and approached the group next door, three times on Saturday night, but to no avail. (The staff also spoke to them Saturday morning about Friday nights behavior). Ultimately we just packed up a 4:00 am in the morning and checked out, rather than spend another sleepless night tossing and turning. There was also a broken beer bottle in the elevator, with it's contents leaking all over the floor. All in all, this would have been a bad experience even in a Motel 6, but given the almost $300.00 a night tariff, this was beyond believable. In 65 years of traveling, this is arguably the worst lodging experience I have ever had.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Julian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sietse1472, General Manager at The Lodge at Tiburon, responded to this review, 30 April 2014
Thank you for taking the time to leave your experience with us. I apologize for the rowdy guest and noise throughout your stay and am happy to hear you enjoyed the hotel's proximity to Angel Island and the town. Our staff took correct initiative but should have moved your room to a more quiet area for the rest of your stay. Thank you for letting us know the littering left in the elevator as it was quickly and properly cleaned shortly after.

If there is anything I can do to make up for this stay, or if you choose to give us a second chance,
I would love to get in touch with you and your wife. Feel free to contact me at sietse.nabben@metwestterra.com or call me directly at 415-435-6895.

Warmest Regards,
Sietse Nabben
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Lodge at Tiburon

Property: The Lodge at Tiburon
Address: 1651 Tiburon Blvd, Tiburon, CA 94920-2511
Phone Number:
Region: United States > California > Marin County > Tiburon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Tiburon
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Lodge at Tiburon 3.5*
Number of rooms: 103
Official Description (provided by the hotel):
Stay Nestled. Across the spectacular San Francisco Bay, The Lodge at Tiburon is an easy, sublime escape from the noise of the city. Only steps away from the Bay docks, the hotel provides a quaint retreat nestled among the cafes, boutiques and galleries of Tiburon and is adorned with relaxing décor and an inviting ambiance. The Lodge at Tiburon offers quintessential Northern California living at its best, striving to offer a personalized experience tailored to guest’s individual needs and interests, from the complimentary wireless high speed Internet, DVD players and movie libraries, to a full service business center and a knowledgeable concierge program, including the I-pad wall. Gilchrist and Soames bath and body products, high-tech efficiencies and a warm, welcoming atmosphere. The on-property restaurant, Tiburon Tavern, serves a delicious selection of locally farmed elevated comfort cuisine. With two outdoor patios and two indoor fireplaces, Tiburon Tavern is the ideal place to relax and enjoy an evening with family and friends. ... more   less 
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Also Known As:
The Lodge At Tiburon Hotel Tiburon
Larkspur Collection Tiburon
Hotel Tiburon Larkspur Collection
Tiburon Lodge

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