I'm a frequent traveler and my three nights at the Extended Stay American was one of my more disappointing experiences in some time. It would appear that the management is optimizing around three objectives; keep it simple, keep it clean, and cut every cent possible.
It's the last that, in the aggregate, made for a rather icky experience. Let's start with the bathroom; if you decide to stay here plan on bringing your own shampoo, conditioner, lotion, and soap. Other than two silver dollar sized slivers of soap you'll get none of these. If you're used to towels that actually dry you off bring your own because the two provided were so thin I needed both after my shower. Oh.. and whatever you do, be sure to hang them up to dry when you're done because house cleaning never visited my room once in 3 days. If you're planning on preparing a meal in what appears to be a small kitchen in the stock photos be sure to bring your own utensils, something to cook on, plates to eat on, and glasses to drink from because you'll find none of that in your room.
Whatever you do, get a room on the third floor. I felt bad for the folks on the floor beneath me because unless I practically tip toed, every step caused the entire floor and the walls to vibrate.
Perhaps I've been spoiled by my experiences at the Staybridge down the street (another property that caters to extended stays) but this place made a motel 6 feel luxurious. I suppose that if I were to inquire at the desk I could probably get some of what was missing from the room but I didn't check.
NOTE: The property seems to cater to line workers from nearby industrial businesses. I didn't meet anyone rowdy or unpleasant but you definitely get the sense that you're highly unlikely to bump into families on vacation or white collar business travelers.
On the positive side; my room was clean, spacious, and well maintained. The flat panel TV was large and modern. The A/C was quiet and kept the room cool. The staff was friendly. The location quiet and convenient to the 405. In short, there was nothing 'bad' about the property - there just wasn't a lot to recommend it.
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- Also Known As:
- Extended Stayamerica Los Angeles-Torrance Harbor Gateway Hotel Torrance
- Extended Stay America Torrance
- Torrance Extended Stay
- Extended Stay Torrance