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Reviewed 15 July 2018 via mobile

非常糟糕的一間飯店。
不僅是設備、工作人員跟飯店清潔都很差勁。
這家飯店從不更換床單、枕頭套、被套,掀開棉被10次有9次都會看到各種毛髮、有時甚至有腳印。枕頭上也會有各種毛髮,不知道累積了幾百人。有一次我的同事甚至被安排到一間根本沒有打掃過的房間,差勁透頂!
2018年7月:浴室水龍頭在進到房間時就一直在滴滴答答滴水,洗完澡後已將把手轉到底水仍一直流出,用房間桌上的電話按櫃檯快捷鍵打給櫃台沒人接,答錄機語音甚至說這是無效的號碼,改用床頭電話多次撥給櫃檯依然無人應答,客房清潔部門已下班也無人回應,答錄機語音提供的另一個號碼也無人回應。親自到一樓櫃台要求維修人員來檢查,櫃檯的人說大概10分鐘後會過去,等了一小時以上都沒人來,甚至洗了澡、睡了一覺還是沒人來,連一通電話也都沒打來通知到底有沒有維修人員要來,非常離譜。
2018年3月:問櫃台能否請問接駁車司機何時有空可以載我到在附近的速食店(車程約6分鐘)買晚餐,因當時接駁車的登記櫃檯無人服務只能拜託front desk的人員,該女員工答應會幫我詢問再打電話問司機的行程表後再打到我房間告訴我幾點可以去,然而她完全沒有打來。實際再到櫃檯詢問她也沒有表示任何歉意。大部分的接駁車司機都很不錯,除了其中一位戴眼鏡有鬍子直髮的年長男子,他答應我在接完del amo fashion center的飯店旅客後他可以載我到那間速食店,結果他根本沒有做到,當我向他客訴為何明明不打算載我們去還亂答應我、浪費我的時間還遭到他惡言相向,感受甚差!
Worst hotel ever. This hotel owns the worst facilities and staff.
Horrible front desk staff. No one answer the phone while i dialled to front desk by the in-room phone for many times. The automatic answer machine even told me the number was invalid though i press the front desk hotkey. That doesn't make sense at all. I ask for maintenance to check the bathtub faucet and waited for over an hour but no one come eventually. (July,2018)
I once ask for the reserving the hotel shuttle bus to neighbor fast food restaurant to grab some food, the front desk staff told me she will make a call to driver for the exact time which is available but she never call me back. Most of the shuttle bus drivers are nice except one old guy with mustaches and glasses who wasted my time. He said he could drive me to the restaurant after picking up the hotel guests from Del Amo Fashion Center but he never did and even get mad at me while I complained to him why you tell me to take your bus while you can't take me to the restaurant. (Mar, 2018)
Terrible housekeeping. They never change fresh and clean bed linen, pillow cover and quilt sheet. You can always see all kinds of hair and sometimes foot steps on the bed sheet. How disgusting it is! Once my colleague even got a room that they didn't make up at all.
It's not worthy for even a star!!!!!!
ものすごく最低なホテル
クソ汚い部屋、特にベッドと枕。新しく清潔なベッドシーツと枕カバーを使用し整理したとは全然見えない。
最悪なフロントスタッフ。

Stayed: July 2018, travelled on business
Thank AlisonH2623
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018 via mobile

Great hotel that is very modern and has some restaurants within walking distance. The only thing that makes this hotel not a pure 5 out of 5 rating.

Bathrooms are remodeled per say, but still have an old vibe to them and the gift shop closes at very random times. So if you want a bag of chips or a soft drink you will need to drive a gas station in a not so great part of town.

Stayed: June 2018, travelled on business
Thank MatthewRix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018

Overnight stay to be near the Goodyear Blimp Base in Carson. Check-in good. Room clean and comfortable. Comfortable bed. Lounge was convenient for dinner. Will stay again if we're in the area for some reason.

  • Stayed: June 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Walter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2018

This was my family’s first time staying here at this Holiday Inn. I grew up in Torrance and my parents literally live minutes away from this property.

The property itself is located in a more industrial part of Torrance so places to see and eat at are scarce in the area. But the property is located right off the 110 freeway so getting to nearby sights and restaurants isnt that much of a problem. The area seems safe enough during the day but at night, it can be a bit sketchy. The parking lot seems to be in bad need of renovation as some of the concrete was not level and parking was a bit scarce .The property also charges 16.00 a day for parking with in and out privileges for IHG members.

The room itself was well appointed. 2 beds, a desk that doubled as a dining table, fridge...The fridge was a hit and miss as sometimes it got too cold or not cold enough...but the biggest downer for the room were those popcorn ceilings. Really showed how dated the room was and definitely shows how much of an overhaul this hotel needs.

For the price point, this hotel isn’t too bad . Would consider staying again if hotel updates their rooms and facilities.

Stayed: May 2018, travelled with family
Thank VictoriaAllen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2018 via mobile

I came in on a Saturday check in was told breakfast was extra, no problem so I paid for 2 breakfast buffets that was from 7 to 11. So we walked in at 10 and was told the buffet was closed and had to order of a menu that had very small limit of options. It was not worth the money (nasty breakfast). $11 a day for handicap and hotel club members. Being disabled it was very hard to roll my luggage into the hotel from the parking lot, because of the uneven pavement in the potholes everywhere. Oh boy the room smelled like it use to be an only smokers room. It looked and smelled like it was old attic that’s been close for 20 years. Took a shower and the tub filled up and wouldn’t drain, I pulled off the cover and pulled out a ball of hair bigger then a golf ball (gross). They need to get it together. They need to do a total remodel on the whole hotel and hire employees that isn’t so ignorant and rude. We feel It was so bad that corporate should be getting a phone call from us.

(WARNING DON’T STAY HERE!!!!)

Stayed: May 2018, travelled as a couple
1  Thank anthonybb2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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