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“Excellent staff!”

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Torrance Marriott Redondo Beach
Ranked #4 of 20 Hotels in Torrance
Certificate of Excellence
Honolulu, Hawaii
Level 3 Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Excellent staff!”
Reviewed 8 January 2014

We were part of a very large Hawai'i contingent that stayed on the property for 8 days. During our stay, we were very impressed with the hotel staff, from the maintenance workers to housekeeping to front desk (especially our Hawaiian sister from Ewa, Marian!). While the rooms could use some upgrading like modern décor and a microwave, the beds were so comfortable and everything was in working order. What lacked in some amenities were definitely made up for by the staff - hope the general manager passes on our positive comments to his staff because they were incredible!

The hotel is located across from the fabulous Del Amo Fashion Mall; wish there was a more convenient crosswalk, but we managed. The mall, when completely renovated, will be such a selling point for the hotel because of the massive food courts coming up. It'll definitely give more eating options for your hotel guests.

A small comment - we know it's not your call, but consider free Wi-Fi in the future as families who stay there more than often have children (teens!) who need their Wi-Fi more than they need anything else. Other than that, a definite five star rating!

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank MalieAloha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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472 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (69)
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Seattle, Washington
Level 4 Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 December 2013

What an interesting development to find out that the high school state football championships were being held 12/20-12/22 and that several of the teams were staying at the hotel. After a long week of traveling and making my way back to the West coast, I was not excited about the energy of teenagers running rampant in the hallways. To my surprise, the hotel was ready, had extra security and engaged the parents, coaches and youthful energy to be on their best behavior. It was the first time that I've ever seen a hotel make sure ALL their guests were accomodated with a pleasant stay. The staff were wonderful and my weekend stay was uneventful - just how I like it!

Room Tip: Self-parking is only a few steps away from the main entrance. If you want to save a couple of dollar...
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank lovnlifeagain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palm Springs, California
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 December 2013

We have been guests at the Torrance Marriott for many years, and I can say with great conviction, that the staff of the Torrance Marriott, in particular the staff of the restaurant, and the staff at the Rain Bar are the best around. They are professional, and dedicated. It is always heartwarming to be welcomed back by the staff members.

The hotel is comfortable and unpretentious. The rooms facing the south side (Palos Verdes side) are preferred, but either view is good....The elevators are quick, the rooms are comfortable and the property is kept in nice condition. I would like to see the towels replaced with thicker towels, and perhaps an updated blow dryer put in each room, but other than that, the Torrance Marriott is one of our favorite places to go escape the heat of the Palm Springs desert.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank meechps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
revpar120, General Manager at Torrance Marriott Redondo Beach, responded to this review, 26 December 2013
Thak you for the terrifc response! Happy holidays!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Antelope Acres
Level 3 Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 December 2013

A beautiful hotel! Our suite was wonderful! Very comfortable and the view from the balcony of Torrance and the South Bay was awesome! Staff was very friendly and always welcomed us! Everything was very clean!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Brteyes1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
revpar120, General Manager at Torrance Marriott Redondo Beach, responded to this review, 26 December 2013
Thanks for the terrifc feedback. Happy holidays!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 December 2013

As a person who only stays at Marriott properties I feel the need to point out a great employee- Jorge, from the Concierge Lounge. Jorge really loves his job! He remembers everyones names, calls downstairs for your valet card and is just so sweet and charming. Frequent visitors children know him by name! He is a great example of how Marriott hires the best people. Felize Navida, Prosperos Anos Jorge!

  • Stayed December 2013, travelled on business
    • Value
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Helpful?
1 Thank Beve315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
revpar120, General Manager at Torrance Marriott Redondo Beach, responded to this review, 26 December 2013
Thank you for the fantastic response. We look forward to welcoming you back again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eastvale, California
Level 6 Contributor
234 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 2 December 2013

From the outside, the Hotel looks a little older ..... like maybe it needs some fresh paint. The lobby area looks nice and updated. Inside the rooms .... the furniture looked a little dated and worn. BUT , everything was very clean and the bed was wonderful. EVERY staff member we ran into was very friendly and helpful. Also we had drinks at the bar in the lobby area. The drinks seemed a little high ... around 9 to 13 bucks each . The service there was excellent

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Countrydude4444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level 6 Contributor
137 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 22 November 2013 via mobile

We are here for a wedding and choose the Marriott Torrance South Bay.

Great modern interior. Pleasant, very helpful staff. Great valet!!

Two small items I think they need to change: 1) the water could have been hotter for shaving. 2) we bedded two bats of soap, one for shower and one at the sink.

I would stay here again.

Starbucks on-site!!! Yeah!

Stayed November 2013, travelled as a couple
Helpful?
Thank RangerBobIsHere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Torrance Marriott Redondo Beach

Property: Torrance Marriott Redondo Beach
Address: 3635 Fashion Way, Torrance, CA 90503-4809 (Formerly Torrance Marriott South Bay)
Region: United States > California > Torrance
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Torrance
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Torrance Marriott Redondo Beach 3.5*
Number of rooms: 487
Official Description (provided by the hotel):
Torrance Marriott Redondo Beach Hotel is only minutes from Pacific Coast Highway where guests will enjoy miles of pristine California Beaches. Redondo Beach Pier, StubHub Center, Craft Breweries and Del Amo Fashion Center are located nearby. Relax in our hotel's spacious guest rooms with luxury bedding, 49" Televisions and wireless internet. 21 Square bar+kitchen bridges the gap between the city and the beach with a locally inspired style that celebrates the sea. The restaurant is an instant refuge inspired by the feeling of belonging and community. This hotel features over 30,000 square feet of flexible event space including a circular Elements Ballroom and outdoor venues ideal for conferences, weddings or other social activities. Elevate your spirit in our Village Square, a lush green outdoor venue with a gazebo to host a dream wedding. Convenient to Los Angeles International (LAX) and Long Beach (LGB) airports, our Torrance hotel is where style meets coastal comfort. ... more   less 
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Also Known As:
Torrance Marriott Hotel Torrance
Marriott Torrance

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