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“Staff was fantastic!”

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Torrance Marriott Redondo Beach
Ranked #4 of 20 Hotels in Torrance
Certificate of Excellence
Reviewed 18 June 2014

I almost didn't stay at this hotel due to some of the negative reviews and then I really put thought into what I was reading. Re: the construction. I came in on the weekend so the construction did not effect my stay at all.
The staff at this hotel was very cordial and helpful. Very clean hotel. I will most definitely be back and recommend to my colleagues. I came for business.

The hotel is in the suburbs close to the highway, malls and retail stores. Very good location.

  • Stayed: June 2014, travelled on business
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1  Thank Sweetgee2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Torrance M, Manager at Torrance Marriott Redondo Beach, responded to this reviewResponded 21 June 2014

We are thrilled you enjoyed your stay here at the Torrance Marriott South Bay, and we look forward to welcoming you back soon!

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213 - 219 of 508 reviews

Reviewed 4 June 2014

Stayed here for three nights for a meeting and was shocked at how the hotel didn't live up to the standards I've come to expect from a Marriott. Here's a list of things that, in isolation, wouldn't amount to much but taken together suggest a poorly managed hotel:

1. Vending machine on my floor was out of order for all three days
2. Room guide directs you to a room service menu, which I had to get from housekeeping
3. Shower didn't drain properly so by the end of a shower the bath tub was half full
4. We were served lunch in our conference room at noon and when the meeting ended at 6 PM the dirty dishes still hadn't been taken away.
5. The keyboard for one of the computers in the business center did not work.

Also, my room had no safe, which has become a standard for business hotels. The room itself was OK but somewhat outdated.

The hotel is in a drab, somewhat isolated area of Torrance, a little over 2 miles from Redondo Beach so I would have thought that hotel would have tried to stand out in service and condition of the hotel.. . but clearly it doesn't. To be fair, positives include friendly and helpful staff and reasonably-price room service.

Room Tip: There's a large construction project on one side of the hotel so request a room facing the other...
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  • Stayed: June 2014, travelled on business
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4  Thank PittReisender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Torrance M, Manager at Torrance Marriott Redondo Beach, responded to this reviewResponded 6 June 2014

Thank you for your feedback, and I am disappointed that you experienced the issues you mentioned at our hotel. We take pride in offering great accommodations and great service along with that, but clearly we were not up to standards on your stay. I truly regret that we didn’t handle things better and have followed up with my team to ensure such a situation does not recur. Please accept our sincere apologies and we hope to see you on your next visit to the area.

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Reviewed 31 May 2014

If you are looking for some rest, this hotel is not the place to be.
The del amo fashion mall across the road turned into a huge construction site.
Work is going all day long except for weekends. But on weekends the hotel is holding all kind of conventions in the garden and at the fireplace. Live music, loud party guests etc is what you expect at night.
Allthough nice lobby design and very friendly and helpfull stuff, I can't recommand this hotel:(

  • Stayed: May 2014, travelled on business
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4  Thank gicabel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Torrance M, Manager at Torrance Marriott Redondo Beach, responded to this reviewResponded 3 June 2014

So sorry to hear that your last stay at the hotel was disrupted by the construction across the street. Please accept our sincere apologies. The construction at the mall will continue through the rest of this year and there will be some noise through the process, however not on the weekends. We hope to see you on your next visit to the area.

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Reviewed 28 May 2014

The Marriott in Torrance is very friendly, food is good and the location is perfect if you want to venture to the beach, pier or surrounding restaurants. The rooms are as always,clean and comfortable. Full room service is available. The outdoor pool and fire pit area that allows smoking is another feature not often found in hotels today. Shay is the food and beverage manager and will go out of his way to make your meal memorable.

Room Tip: Marriott offers an inclusion of buffet and computer access for an additional fee.
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  • Stayed: May 2014, travelled with family
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2  Thank Nicholas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

Whenever we visit southern California we often find ourselves in the Torrance area and frequently stay at the Marriott. The rooms are quiet, well appointed and the beds very comfortable. The hotel rooms and public areas are well maintained, clean and pleasant. The staff, from the valet, front desk and management are extremely friendly and helpful. Every time we visit the Valet always remembers us and welcomes us a valued guests. It's always a pleasure to return.

  • Stayed: March 2014, travelled as a couple
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1  Thank PalosVerdesAviator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Torrance M, Manager at Torrance Marriott Redondo Beach, responded to this reviewResponded 31 May 2014

We are thrilled you enjoyed your stay here at the Torrance Marriott South Bay, and we look forward to welcoming you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2014 via mobile

Overall, we enjoyed our stay at the hotel and everything was up to standards. The room was nice and clean, the amenities were great. We went and checked out the pool and hottub at night and it was superb. Since we were there only for a couple of nights, we decided to stay at the pool longer and it was nice that noone kicked us out right at 11pm. There is some construction around the hotel and it was quite noisy in the morning. On the morning of our departure, we needed a jump start for our car (husband forgot the lights on) and when we called the hotel they said that is not a service they offer. Very dissapointing that a Marriott property would not have jumper cables and a house car. We called AAA and they did it for us rather quickly, just dissapointing that the hotel could not assist.
Will definetely stay here again, the front desk staff at night was so cordial and professional, the morning gentleman though, seemed to want to be somewhere else.

Stayed: May 2014, travelled as a couple
1  Thank AnnaMaria123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2014

Stayed at the Torrance Marriott for business May 2014. Very nice hotel bed was very comfortable. Easy access to the business I was meeting with in CA. Food was good price is about average for a hotel in this area.

  • Stayed: May 2014, travelled on business
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Thank levyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Torrance Marriott Redondo Beach

Address: 3635 Fashion Way, Torrance, CA 90503-4809 (Formerly Torrance Marriott South Bay)
Region: United States > California > Torrance
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Torrance
Price Range: £127 - £238 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Torrance Marriott Redondo Beach 3.5*
Number of rooms: 487
Official Description (provided by the hotel):
Torrance Marriott Redondo Beach Hotel is only minutes from Pacific Coast Highway where guests will enjoy miles of pristine California Beaches. Redondo Beach Pier, StubHub Center, Craft Breweries and Del Amo Fashion Center are located nearby. Relax in our hotel's spacious guest rooms with luxury bedding, 49" Televisions and wireless internet. 21 Square bar+kitchen bridges the gap between the city and the beach with a locally inspired style that celebrates the sea. The restaurant is an instant refuge inspired by the feeling of belonging and community. This hotel features over 30,000 square feet of flexible event space including a circular Elements Ballroom and outdoor venues ideal for conferences, weddings or other social activities. Elevate your spirit in our Village Square, a lush green outdoor venue with a gazebo to host a dream wedding. Convenient to Los Angeles International (LAX) and Long Beach (LGB) airports, our Torrance hotel is where style meets coastal comfort. ... more   less 
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Also Known As:
Torrance Marriott Hotel Torrance
Marriott Torrance

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