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Doubletree by Hilton Torrance - South Bay
Ranked #3 of 20 Hotels in Torrance
Certificate of Excellence
Corona, California
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“"Needs Improvement"”
Reviewed 29 November 2013 via mobile

As a Hilton Honors members, I expected more during my stay and left disappointed. The towels and bedding are worn and in desperate need of replacement. Requested a double bed and was told there weren't any more double beds in non smoking available. Ended up with a smoking room...not good for an asthmatic. Front desk did not try to accommodate me in any way. The management staff should re-train the front desk staff on how to treat guests. Probably wouldn't stay here again.

Stayed November 2013, travelled with family
Helpful?
1 Thank Bling Bling N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerald A, Social Media & Marketing Coordinator at Doubletree by Hilton Torrance - South Bay, responded to this review, 19 February 2014
Hi Bling Bling N,

Thank you for the time you put into sharing this review with us. We are sorry we were not able to address your specific wishes on this occasion. Our front desk agents do their best to accommodate each guest’s requests and we are sorry that the double smoking room that you were placed in was not the best solution. Thank you for your feedback and we look forward to offering you a far superior experience the next time you need a great hotel in Torrance or the Greater Los Angeles area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (66)
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English first
Visalia, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 November 2013

This hotel was 5 star all the way around from the personnel to the accommodations to the service. Everything was wonderful. The staff was always there to help make our stay a great one. It has numerous restaurants within walking distance and shopping. The breakfast was outstanding.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank suejsmith13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
las vegas, United States
1 review
Reviewed 27 November 2013

location, welcoming, cleanliness, value, services, rooms, event center, Food, staff. especial guests requests for example as we got there i just make a little comment how long was our trip to get there from Las Vegas, and looking a place to by some water to my guests, Carlos got ahead by provide us with bottles to us was a very nice touch.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Victor C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greenbelt, Maryland
Level Contributor
173 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed 25 November 2013

Quiet clean room, good sound sleep, satisfactory breakfast. It exceeds in all three categories hotels at the same price point. Misses the fifth star because at that price 'excellence' should mean a really outstanding experience.
Definitively would stay there again.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gpcd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanjose, United States
1 review
Reviewed 24 November 2013

air condition systeam not good from now on check it aircondition systeam now is winter season what do you think? one of my friend visit my room he got cauht a cold mean it flus so,next time wish nothing is going to be happen.thank you

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Chase C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
5 reviews
5 hotel reviews
Reviewed 22 November 2013

It was my first trip to USA. Unfortunately i forgot my Credit Card in India while rushing to the airport. Hotel reception wont allow me to check In. but the staff was courteous enough for offering me 10 days payments upfront full cash. I was delighted to take the offer...
Rooms are good clean and well maintained, bathrooms are average. Breakfast is awesome. overall experience was GOOD !

Room Tip: Choose the south side facing pool on the 4th floor and above
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  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Manish1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scottsdale, United States
1 review
Reviewed 20 November 2013

The staff were exceptional! The hotel was very clean and my room was well taken care of my entire stay (turn-down service). I always had fresh towels, soaps, coffee, tea, etc.. I was there for just over a week and do not have any complaints. Any questions I had were promptly answered and taken care of. When I checked in, I did not take into count the time difference and arrived early. They had me set up in a double bed room (it was the only thing available before I showed up) and I requested to see if they could get me a king since I was by myself. They went above and beyond to get me in early and reserved a king room for me. Definitely put a smile on my face after a long drive in. If I had questions about the area, everyone seemed to know all the answers which made traveling around much easier for me. I ordered room service a few times for breakfast. The food always arrived on time, was hot and with a smiling face delivering it...even at 6 in the morning. I would definitely recommend this hotel and if I am in the area again, I would without a doubt stay here. On a side note...Being alone on a business trip in an unfamiliar area can be intimidating. I felt safe and secure in the hotel and the area surrounding the hotel the whole time.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kirsten M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Doubletree by Hilton Torrance - South Bay

Property: Doubletree by Hilton Torrance - South Bay
Address: 21333 Hawthorne Blvd, Torrance, CA 90503-5602
Phone Number:
Region: United States > California > Torrance
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Torrance
#4 Business Hotel in Torrance
#4 Romantic Hotel in Torrance
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Doubletree by Hilton Torrance - South Bay 3.5*
Number of rooms: 371
Official Description (provided by the hotel):
Located in the heart of the Los Angeles South Bay, the DoubleTree by Hilton Torrance - South Bay is a full-service hotel situated between the city's own Restaurant Row, featuring a fine assortment of multi-cultural cuisines, and limitless shopping at The Del Amo Fashion Center, which is currently the 5th largest US shopping mall at more than 2.5 Million sq. Ft.Guests are welcomed with a warm signature DoubleTree chocolate chip cookie during check-in in the beautiful European style lobby, lavishly accented by two 250 gallon tropical fish tanks.This fully equipped DoubleTree offers a business center, a fitness center, an outdoor pool & whirlpool, an onsite restaurant, cafe, bar & lounge, and gift shop. Andre's Restaurant, the hotel's onsite restaurant, offers an award-winning brunch that captures rave reviews from guests and regular local patrons.With more than 16,000 sq. Ft. Of flexible meeting space and ballrooms, the catering and banquet staff are on-hand and ready to put on any type of event. Each elegant guestroom is furnished with 1 or 2 double-beds, a work-friendly desk, a 32-inch flat-screen television, and prepared with fresh signature towels and bedding for the luxurious mattresses provided for a perfect night's rest. Guests who upgrade to a suite can enjoy a complimentary breakfast and beautiful views of Torrance and the South Bay.•Complimentary parking•Complimentary WiFi in all guest rooms•16,000 sq. Ft. Of flexible meeting space with 2 penthouse-level ballrooms•Award-winning Sunday Brunch at Andre's Restaurant•Happy Hour in the Vintage Lounge daily from 4pm to 7pmVisit the beautiful Redondo Beach & Pier or Palos Verdes. Spend the day in the 'magic' of Disneyland(R) or Universal Studios(R). Practice your game on the Trump National Golf Course, watch a performance at the Torrance Cultural Arts Center, or catch a game at the StubHub Center. Attentive staff will be on-hand to answer inquiries and arrange guided tours. ... more   less 
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Also Known As:
Doubletree Hotel Torrance
Doubletree Torrance
Torrance Doubletree

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