When I checked in, the hotel clerk said my reservation was for a king bed. I explained it was for 2 double beds, I had my 90 year old mother and made the reservations months before. He said they didn't have any rooms with 2 double beds or upgrades even though I was a Hilton Diamond member. We went up to our room, it was very small, the bathroom was so cramped. There is no shelf space, I put my make up bags on the floor. I went back down to the front desk with my printed reservation indicating 2 double beds, he said sarcastically, " that's not what I'm looking at on the screen but since you're a diamond member, I will find you a room with 2 beds." I explained again that my mom was 90 and couldn't walk far, he didn't care. I gave up, bottom line, if you ar a Hilton honors diamond member... Don't expect much. I think if you make a reservation at a hotel for a specific room, you should be able to get that room. I completely understand that they may not be able to upgrade you, but they should be able to give you the beds you requested. I used the workout room, but had to wait 20 minutes for a treadmill, they only have 2 treadmills, they do have 2 ellipticals as well. The breakfast was delicious and all the other employees were helpful and gracious.
- Official Description (provided by the hotel):
- Located in the heart of the Los Angeles South Bay, the DoubleTree by Hilton Torrance - South Bay is a full-service hotel situated between the city's own Restaurant Row, featuring a fine assortment of multi-cultural cuisines, and limitless shopping at The Del Amo Fashion Center, which is currently the 5th largest US shopping mall at more than 2.5 Million sq. Ft.Guests are welcomed with a warm signature DoubleTree chocolate chip cookie during check-in in the beautiful European style lobby, lavishly accented by two 250 gallon tropical fish tanks.This fully equipped DoubleTree offers a business center, a fitness center, an outdoor pool & whirlpool, an onsite restaurant, cafe, bar & lounge, and gift shop. Andre's Restaurant, the hotel's onsite restaurant, offers an award-winning brunch that captures rave reviews from guests and regular local patrons.With more than 16,000 sq. Ft. Of flexible meeting space and ballrooms, the catering and banquet staff are on-hand and ready to put on any type of event. Each elegant guestroom is furnished with 1 or 2 double-beds, a work-friendly desk, a 32-inch flat-screen television, and prepared with fresh signature towels and bedding for the luxurious mattresses provided for a perfect night's rest. Guests who upgrade to a suite can enjoy a complimentary breakfast and beautiful views of Torrance and the South Bay.•Complimentary parking•Complimentary WiFi in all guest rooms•16,000 sq. Ft. Of flexible meeting space with 2 penthouse-level ballrooms•Award-winning Sunday Brunch at Andre's Restaurant•Happy Hour in the Vintage Lounge daily from 4pm to 7pmVisit the beautiful Redondo Beach & Pier or Palos Verdes. Spend the day in the 'magic' of Disneyland(R) or Universal Studios(R). Practice your game on the Trump National Golf Course, watch a performance at the Torrance Cultural Arts Center, or catch a game at the StubHub Center. Attentive staff will be on-hand to answer inquiries and arrange guided tours. ... more less
- Reservation Options:
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- Also Known As:
- Doubletree Hotel Torrance
- Doubletree Torrance
- Torrance Doubletree