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Doubletree by Hilton Torrance - South Bay
Ranked #3 of 20 Hotels in Torrance
Las Vegas, Nevada
Level 6 Contributor
178 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
“Old”
Reviewed 11 July 2014

I spend a nigth in this Hotel, I made my booking by phone.

The check in was fast and they bring to us a home made cookies was nice, however the lady in the front desk was a little bit mad so wans;t nice at all.
The rooms was in the back of the pool area, it was clean the wi-fi was fast but we try to turn off the A/C and never shut off so we have to sleep with the noise of the A/C all nigth, in the morning we take a shower and we notice the cold water and hot water was sitch I mean the cold was the hot and the hot was the cold also both grind of the shower pull out water.

the room has a coffe maker with a little bags of The Coffe Bean stre that was niche, our check out was fist, I can come back but I will vener recomend it

Room Tip: Request a room with the A/C can turn off
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  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anatayla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review, 15 July 2014
Hello Anatayla,

Thank you for the five star review. Our thermostats are on the wall near the door in most rooms and we would be happy to show you where it is and how to use it next time you visit. Thank you for letting us know about the faucet and your experience.

We hope to see you back again soon.

Best Regards
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846 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (71)
Date | Rating
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English first
Torrance, United States
1 review
Reviewed 10 July 2014

I came into town last minute for my daughter's soccer tournament, a national AYSO soccer tournament. I later found out that the Marriott which my daughter's team stayed out offered a much cheaper rate for the tournament. This was not the case at Doubletree. I also was upset that there was only (1) washer and dryer for the whole hotel, this is ridiculous in so many ways in general but during a tournament weekend, come on. The restaurant service was poor. I just stayed at a Doubletree in New York and was slightly disappointed there too with my room, but at least they offered extra points. Might be time to explore other hotel options.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Eric S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review, 15 July 2014
Hi Eric,

Thank you for taking the time to share your review. We do offer a special rate for AYSO players and family members, however this rate is made available in advance exclusively through the AYSO website per an agreement with the organization. We hope to see you back next year and encourage you to book in advance through AYSO to lock in the preferred rate.

Best
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Syracuse, United States
1 review
Reviewed 10 July 2014

Decent room but very, very small bathroom. Great A/C. My room was so cold I could hang meat in there. Stayed as a family for days. No free breakfast so don't expect that. Lots of places to eat around though. California has a 9 % tax so be prepared to take it in the shorts.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Caryn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review, 15 July 2014
Hello Caryn,

Thank you for taking the time to share your review. We are glad that you enjoyed your stay and your A/C unit. We hope to see you again next year, and we thank you for choosing the DoubleTree in Torrance.

Regards
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1 review
Reviewed 9 July 2014

The rooms are really small. No Microwave? Even the cheapest hotels have a microwave. No complementary coffee? How cheap can you be? It is ridiculous. People were allowed to sit and smoke right outside the doors both by the pool and the front and if you are a non smoker like myself, it made it miserable to go outdoors. Overall, it was horrible. Would not recommend Doubletree to any of my friends.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 621donnar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review, 15 July 2014
Hello 621donnar,

Thank you for taking the time to share your review.
Thank you for sharing your thoughts on the smoking sections. Our hotel does offer water/coffee machines in each room with both tea and coffee replenished regularly.

Regards
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Dubai, United Arab Emirates
Level 6 Contributor
305 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 2 July 2014

On the bright side, the check-in and other front desk services were superb and the freshly baked cookies were great. Location is convenient to many of the area roadways, malls and restaurants. The pool was nice fun for the kids.

But on the other hand .... I was part of a large group staying here for 5 days. We probably occupied over 10 rooms across the hotel so I had the chance to see a variety of their rooms. My family was on the second and third floors of the main building which was clearly old with dated furniture, carpets and scuffing around the rooms. The bathrooms were clean but showed lots of wear from the sinks to bathtubs to toilets. The bathtub faucet kept coming off and in one room the bathroom door locked from the outside! (i.e. you could lock someone into the bathroom - although this was taken care of after calling the front desk). There was no thermostat temperature control unit on the wall; the room temperature was set directly on the AC unit in the corner and it was by no means accurate and the AC struggled to even bring moderate cooling unless left on for hours. There was limited central lighting control; you had to turn on and off most lamps separately.

However, visiting the Hilton Honors floors or renovated rooms in the back block were a different experience. Rooms smelt nice, bathrooms were clean and professional, and the carpets and furniture was very new. I was not offered an HHonors room though I am a member.

Very different experiences in the same hotel but all with the same price tag!

Room Tip: Make sure to ask for a renovated room in the block behind the pool or on the Hilton Honors floors. T...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GourrmetGourmand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review, 15 July 2014
Hello GourrmetGourmand,

Thanks for taking a moment to share your review. We are very lucky to be located centrally in the Los Angeles South Bay. We do our best to offer Honors rooms to HHonors members on a first come basis. We thank you for your input regarding the rooms in our tower and your feedback on the lighting – our upcoming renovations will be focused on bringing these rooms up to a higher standard. We are glad you had a good stay with your family and hope to see you again soon.

Kind Regards
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Gardena, United States
1 review
Reviewed 2 July 2014

Check in was smooth no waiting at all! Abundant cookies and snacks. We ordered room service for breakfast in bed on Sunday morning and it was very tasty! Check out was also very smooth - great value for the service provided.

  • Stayed June 2014, travelled with friends
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Barbara D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review, 15 July 2014
Hello Barbara,

Thank you for the kind review. We are so glad that you enjoyed your room service order and that service was smooth. We hope to have you back soon and we promise another warm signature DoubleTree chocolate chip cookie at check in.

Best Regards
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mexico
Level 5 Contributor
66 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 July 2014

Normally i don't use Hilton brand, but this time was better, The property is aged and some improvements are required, the staff is helpfull and the room was good in general.

I used the breakfast buffet and is was good, full and healthy breakfast for change, thank you. Not to much to say, I only stay a couple of nites,

Not to many options for restaurant closed by.

Room Tip: the tower behind was quiet for my case and first floor was good, (first time I have a first quiet...
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank victhetripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda A, General Manager at Doubletree by Hilton Torrance - South Bay, responded to this review, 15 July 2014
Hello VicTheTripper

Thank you for taking the time to share your review. We are happy that our staff was able to make your stay a great one. Please visit our concierge next time you stop in and they would be happy to make recommendations – there are actually about a dozen restaurants within walking distance. Restaurant Row is directly behind the hotel and features the Elephant Bar, Benihana, El Torito Grill, Red Lobster, Marie Calendars and more.

We hope to see you back again soon,

Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Doubletree by Hilton Torrance - South Bay

Property: Doubletree by Hilton Torrance - South Bay
Address: 21333 Hawthorne Blvd, Torrance, CA 90503-5602
Phone Number:
Region: United States > California > Torrance
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Torrance
#4 Business Hotel in Torrance
#4 Romantic Hotel in Torrance
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Doubletree by Hilton Torrance - South Bay 3.5*
Number of rooms: 371
Official Description (provided by the hotel):
Located in the heart of the Los Angeles South Bay, the DoubleTree by Hilton Torrance - South Bay is a full-service hotel situated between the city's own Restaurant Row, featuring a fine assortment of multi-cultural cuisines, and limitless shopping at The Del Amo Fashion Center, which is currently the 5th largest US shopping mall at more than 2.5 Million sq. Ft.Guests are welcomed with a warm signature DoubleTree chocolate chip cookie during check-in in the beautiful European style lobby, lavishly accented by two 250 gallon tropical fish tanks.This fully equipped DoubleTree offers a business center, a fitness center, an outdoor pool & whirlpool, an onsite restaurant, cafe, bar & lounge, and gift shop. Andre's Restaurant, the hotel's onsite restaurant, offers an award-winning brunch that captures rave reviews from guests and regular local patrons.With more than 16,000 sq. Ft. Of flexible meeting space and ballrooms, the catering and banquet staff are on-hand and ready to put on any type of event. Each elegant guestroom is furnished with 1 or 2 double-beds, a work-friendly desk, a 32-inch flat-screen television, and prepared with fresh signature towels and bedding for the luxurious mattresses provided for a perfect night's rest. Guests who upgrade to a suite can enjoy a complimentary breakfast and beautiful views of Torrance and the South Bay.•Complimentary parking•Complimentary WiFi in all guest rooms•16,000 sq. Ft. Of flexible meeting space with 2 penthouse-level ballrooms•Award-winning Sunday Brunch at Andre's Restaurant•Happy Hour in the Vintage Lounge daily from 4pm to 7pmVisit the beautiful Redondo Beach & Pier or Palos Verdes. Spend the day in the 'magic' of Disneyland(R) or Universal Studios(R). Practice your game on the Trump National Golf Course, watch a performance at the Torrance Cultural Arts Center, or catch a game at the StubHub Center. Attentive staff will be on-hand to answer inquiries and arrange guided tours. ... more   less 
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Also Known As:
Doubletree Hotel Torrance
Doubletree Torrance
Torrance Doubletree

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